Senior Consultant / Consultant - Functional Analyst

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a [public benefit corporation](https://medium.com/@peter.gassner/public-benefit-corporation-pbc-486e1e9508a6) (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a [Work Anywhere](https://careers.veeva.com/work-anywhere/) company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in [transforming the life sciences industry](https://www.youtube.com/watch?v=TaPSP8cCSKY&ab_channel=Forbes), committed to making a positive impact on its customers, employees, and communities. ### The Role Join Veeva’s journey on building the industry cloud for life sciences. We are bringing to market a modern cloud solution designed to optimize laboratories with increased efficiency and productivity by streamlining processes. Join the team that will partner with our customers to implement one of Veeva’s newest products in Quality Cloud - [Veeva LIMS](https://www.veeva.com/products/vault-lims/). Passionate about bringing disruptive technology to customers and have novel ideas for successful GxP software implementation? This role will allow you to help our clients to drive new product adoption through successful implementations. This is a remote, full-time permanent role with Veeva. For a candidate this is a customer-facing role and we have no work location requirement, if you are in close proximity to an airport and able to meet future travel requirements. Qualified candidates must be legally authorized to be employed in India. Veeva does not provide sponsorship for employment visas for this position. ### What You’ll Do - Participate in projects at life sciences companies designing and deploying Quality & Manufacturing applications - Conduct Workshops, Collaborate with QA, business, and IT teams on activities to related to requirements gathering, and Process design modeling of the Veeva Qualitysuite - Gather and translate business requirements into detailed user stories or functional specifications (where applicable), and documentation (e.g., Workflow diagram, User Stories or FS, etc.). - Quality/Content management solution design, prototyping and documentation - Leverage enablement of out-of-the-box or best practices approach to solution strategy - Contribute to sprint planning and Agile methodology to drive continuous delivery. - Represent Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.) - Ensure customer success from the beginning to the end of the engagement life cycle ### Requirements - Bachelor's Degree in Life science, computer science, or related degree - 5+ years as a Business / Functional Analyst with Veeva eQMS application in a regulated life sciences/pharma environment - Strong understanding of Veeva eQMS, with a particular focus on Deviation, Change Control, Lab Investigations (OOS/OOT), Audits and SQM processes - Hands-on experience with Veeva tasks (e.g., Process configuration, user management, metadata, workflows). - Solid analytical and great interpersonal skills - Excellent communication skills (written and verbal) - Ability to act with speed to understand business requirements and willingness to "roll up your sleeves" to design and implement a solution ### Nice to Have - Knowledge of Quality and Manufacturing operations within the Life Sciences, Pharmaceutical, Biotech industry, and ### Perks & Benefits - Health & wellness programs - Life Assurance - Veeva charitable giving program - Additional annual leave over Christmas break