Senior Consultant- Process & Change Manager- FSI
infosys-singaporeand-australia
Singapore, Singapore, Singapore · Singapore
Posted Jul 15, 2026
- Full-time
- FSI- Banking and Financial
- Associate
infosys-singaporeand-australia
Singapore, Singapore, Singapore · Singapore
Posted Jul 15, 2026
Level: Senior Consultant
Location: Singapore
Process & Change Manager – Digital Transformation / Technology
Overview
We are seeking an experienced Process & Change Manager with a strong background in digital
transformation, data governance, and enterprise technology delivery. The ideal candidate will
drive large-scale process optimization initiatives, enhance SDLC governance, and lead crossfunctional change programs across multiple business and technology domains.
Key Responsibilities
1. Process Transformation & Governance
• Lead enterprise-wide process transformation initiatives across the Software
Development Lifecycle (SDLC) covering Agile and Waterfall models.
• Identify process inefficiencies, control gaps, and automation opportunities through endto-end process analysis.
• Standardize governance frameworks, controls, and delivery practices to improve
auditability and execution consistency.
• Ensure effective back-testing and validation of controls for sustainability.
2. Digital Delivery & Automation
• Design and implement workflow automation solutions using tools like JIRA, Excel/VBA,
and automation platforms.
• Drive efficiency improvements by reducing manual effort and cycle time across
operations.
• Support data-driven reporting and governance dashboards using BI tools.
3. Change Management & Stakeholder Engagement
• Partner with senior stakeholders (engineering leads, product owners, test managers) to
drive adoption of new processes.
• Lead change enablement initiatives, including training, communication, and
documentation.
• Facilitate cross-functional alignment across large-scale technology programs.
4. Program Delivery & Agile Execution
• Serve as Scrum Master/Product Manager in digital and data transformation programs.
• Manage SIT/UAT governance, release planning, and delivery tracking
Requirements
• Ensure program delivery aligns with business objectives and regulatory requirements.
5. Data Governance & Migration
• Define and implement data governance frameworks, including master data management
and metadata controls.
• Oversee data migration initiatives across multi-country or multi-entity systems.
• Support compliance, risk management, and data quality initiatives.
Required Skills & Qualifications
Experience
• 8–10+ years of experience in technology delivery, consulting, or digital transformation
• Proven experience in banking, financial services, or consulting environments
• Hands-on experience in SDLC processes, Agile methodologies, and program delivery
Core Competencies
• Process improvement & enterprise transformation
• Agile (Scrum/Kanban) and program delivery
• Stakeholder & change management
• Data governance and migration
• Risk, compliance, and control frameworks
Technical Skills
• Data tools: SQL, Oracle, Postgres
• Analytics: Power BI, Tableau, Alteryx
• Delivery tools: JIRA, Confluence, ServiceNow
• Automation: VBA, APIs, workflow tools
• Knowledge of cloud/data platforms and reporting tools
We offer great opportunities within a dynamically growing consultancy. At Infosys Consulting you
will discover a truly global culture, highly dedicated and motivated colleagues, a co-operative
work environment and enriching training opportunities
Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs. We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining innovative and human centric approaches with the latest technological advances, we enable organizations to reimagine their future and create sustainable and lasting business value. A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy and process optimisation as well as IT-enabled transformation. To find out how we go beyond the expected to deliver the exceptional, visit us at www.infosysconsultinginsights.com Infosys Consulting - a real consultancy for real consultants.Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs.
We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining innovative and human centric approaches with the latest technological advances, we enable organizations to reimagine their future and create sustainable and lasting business value.
A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy and process optimisation as well as IT-enabled transformation. To find out how we go beyond the expected to deliver the exceptional, visit us at www.infosysconsultinginsights.com Infosys Consulting - a real consultancy for real consultants.