Senior Content Specialist

Job description

**Who we are:**Field Nation brings companies and service professionals together through an integrated, easy-to-use platform. We support businesses looking to grow their service offerings while also empowering technicians to leverage their skills on their own terms. Our mission is to help the service delivery industry do great work, and we live that mission by doing great work for the companies and service professionals who depend on us. **Why is this role important to Field Nation?**The **Senior Content Specialist** is a skilled B2B content producer who executes against a defined content strategy to drive awareness, credibility, and demand for Field Nation. Reporting into the Marketing Services function in Bangladesh and working closely with the Product Marketing & Content team, this role produces high-quality Tier 2 content — customer case studies, blog posts, email campaigns, ebooks, landing pages, and demand assets — that brings Field Nation's brand narrative to life and supports revenue marketing goals. Field Nation's Content & Editorial Manager owns brand voice, editorial standards, Tier 1 content (thought leadership, brand POV, executive messaging), and content governance. The Senior Content Specialist operates within that framework, owning a high volume of additional content that directly supports the US marketing and sales teams. ### What you'll get to do: **Content Production** - Write and publish the monthly email newsletters, owning ideation, structure, copy, and on-time delivery in coordination with the Product Marketing team. - Produce customer case studies end-to-end: conduct interviews with Field Nation users, extract measurable business outcomes, and write polished narratives that demonstrate real-world impact. - Write blog posts that support our product investments, build credibility and drive organic traffic – researching topics, developing angles, and producing content that speaks to field service operations leaders. - Support the Revenue Marketing team with conversion-focused content: display ad copy, landing page copy, email campaign sequences, and other assets that capture prospect interest and move them through the funnel. - Produce 1-pagers, social content, and supporting content assets as needed to support campaign launches and Product Marketing initiatives. - Research field service market trends, buyer pain points, and competitive dynamics to bring credible context to everything you write. **Quality & Standards** - Write with strict adherence to Field Nation's brand style guide and editorial standards, maintaining consistency in voice, tone, and terminology across all content types. - Partner with the Content and Product Marketing teams to ensure all content is accurate, on-message, and aligned to approved positioning before publication. - Perform ongoing audits to identify content that needs updating due to positioning changes, product updates, or compliance requirements, and make those changes. **Operations & Performance** - Manage your own production schedule: track assignments, hit deadlines consistently, and communicate proactively when priorities shift or timelines are at risk. - Track content performance against engagement and traffic benchmarks; share your perspective on what's working and what isn't, and recommend optimizations. - Use approved AI tools to improve efficiency while maintaining the human oversight and editorial judgment that Field Nation's content standards require. ### You might be a good fit if you have: - 8+ years of content marketing or editorial experience within B2B SaaS companies that sell to enterprise or mid-market buyers and whose products and content primarily target English-speaking markets (US, UK, Canada, Australia, or similar). Not developer tools, consumer apps, or small-business-focused products. - A portfolio that includes published customer case studies and long-form content written for a senior B2B audience (VP, Director, or C-suite). Applications without writing samples will not be considered. - Demonstrated ability to research and write about complex technology topics for a non-technical business audience. - Experience conducting customer interviews and translating business outcomes, operational complexity, and technical context into clear, credible narratives. - Strong project management skills: ability to manage multiple concurrent content assignments, hit deadlines in a fast-moving environment, and maintain quality under volume. - Comfort working within a defined editorial framework (brand voice standards, style guides, content governance processes) and producing work that meets that bar without close supervision. - Exceptional written English: clear, concise, and purposeful, with the ability to adapt tone and register to the content type and audience. ### Position Type/Expected Hours of Work: - **Working days:** Hybrid, Monday to Friday (3 Work from Home + 2 mandatory Work from Office days) - **Working hours:** 1:00 PM to 10:00 PM ### Office Location: - Uttara, Dhaka, Bangladesh (Hybrid) ### Salary Range: - BDT 150,000 - 200,000 (Monthly) ### Why we think you'll love it here: At Field Nation, we believe great work deserves great support. Here’s a snapshot of the benefits designed to reward performance, support well-being and create an enjoyable workplace experience. **1. Compensation & Financial Rewards** Because hard work should feel like winning. - **Field Nation LLC Performance Reward** – Because every citizen of Field Nation deserves a stake in the win! - **Festival Bonus** – Celebrate the big festivals with some extra cheer (and cash!). - **Referral Bonus** – Incentives for successful employee referrals. - **Gratuity** – Honoring your long-term dedication - **Leave Encashment** – Opportunity to encash unused annual leave balance at year-end. **2. Health & Wellness** Your body, mind, and family matter. - **Medical Insurance** – Comprehensive health coverage for employees and their immediate family (spouse and children). - **Gym Membership** – Stay fit, active, and energized. **3. Daily Operations & Office Perks** - **Complimentary Lunch / Dinner** – Because good work needs good food. - **Unlimited Tea & Coffee** – Keep the energy flowing. - **Transportation** – Helping you get to work hassle-free. - **Mobile Data Allowance** – Allowances to ensure connectivity. **4. Professional Development** - **Career Development Budget** – Dedicated funds for professional learning and growth. **5. Culture, Events & Time Off** Fostering work-life balance and strong team connections. - **Work Model:** Hybrid (2 days in-office, 3 days remote per week) – balance is key. - **Summer & Winter Field Weeks** – Two annual team retreats to connect, collaborate, and recharge. - **Quarterly Team Outing Budget** – Enjoy exciting activities and quality time with your team to bond, relax and celebrate together. - **Occasional Gifts** – Surprises and gifts to celebrate milestones & welcome new faces. - **Leave Benefits:** - Paid Time Off – Take the time you need! Covers annual, casual, and sick leave so you can recharge and come back ready to shine. - Hajj/Umrah Leave - Maternity Leave - Paternity Leave