Senior Content Specialist

Job description

Essential Day to Day responsibilities Own & implement the content & capability roadmaps working closely with Data strategy, technology, downstream users/customers and operations teams Oversee multiple initiatives delivered by the team. Drive, track and execute multiple tasks and projects independently or with minimal supervision. Maintain team backlog and prioritize work against business needs and objectives Oversee requirements definition to implementation, support successful delivery of projects, remove the blockers from the team, facilitate agreements with stakeholders Work closely with operations and Service & Quality teams to ensure effective implementation of new processes, sources, tools or policies, ensure that new business rules are understood and followed consistently Own the source strategy/MoWs aligned with customer & business requirements Leader of innovation and supporting change management. Owns & delivers the automation and transformation roadmap. Liaise with multiple stakeholders, agree business decisions with content proposition, product management, operations, quality teams, specialist groups and others Drive initiatives for process optimization or automation, efficiency improvements, knowledge retention & improvement Lead cross-content discussions to identify opportunities for efficiency improvements, reduced duplication of efforts, improved processes or data flow Support operations and quality teams by managing escalations from clients Focus on building domain expertise, content professionals and skills of the future for content operations Develop and engage diverse talent across teams focusing on performance based culture & driving LSEG Values Ensures that teams maintain regular and relevant communication with stakeholders /consumers around the work carried out across Corporate Disclosures Content Works with team members to define career development plans and ensures resources are available for them to progress according to the plan. Develops a strong bench of talent with clear succession plans. Required Skills: Strong people leadership skills demonstrated ability to lead a content team in a global matrix environment and take tough decisions. Leadership experience of at least 5 years Strong Stakeholder Management Skills Proactive, innovative and with strong analytical & problem-solving skills Able to present and deliver clear messages to audiences at all levels. Able to get very detailed, while also being able to summarize at an executive level as needed Experience articulating business requirements into detailed requirements. Highly customer-centric, with a passion for high quality output and for delighting the customer Energetic approach to execution, willingness to make decisions, delegate responsibility and develop a culture of performance and accountability. Technical knowledge will be an added advantage – e.g. SQL, Python. Understanding of latest technologies in the market. Qualification and Experience Bachelor’s degree and/or a master’s degree or equivalent experience People Leader experience of at least 2-3 years in global operations / specialized functions in developing talent and driving performance through people. Excellent understanding of customer / business requirements and experience in mentoring the team working on multiple projects in collaboration with Technology development and QA team Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.