Senior Country Coordinator

Job description

**Working with Us** Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: [](https://careers.bms.com/working-with-us). **Position Summary** The Country Coordinator (CC) provides administrative support to the conduct of clinical trials conducted by Regional Clinical Operations (RCO) from study start-up to study closure; any may include administrational support to the RCO Regional Heads, Head of RDLs, Head of Clinical Operations (HCOs) or Country Heads. **Key Responsibilities** **Study support:** - In line with country requirements, arrange drug and non-drug (Lab kits, ECG, e-COA) importation to support study sites, and where required contact with CSC Logistics for drug shipment. - Coordinate, and where applicable, prepare study related documents for printing, sealing, scanning, binding and delivery to site. This includes printing and/or sending electronically the On-Site Investigator Files to sites. - Provide administrative support to the study team (i.e., study related mailing, bill processing, printing, etc.) - Archiving process handling at study closure. - Support distribution of Additional Label Forms (ALF) to sites - May perform submissions to Ethics Committees and governance offices, where applicable, including follow up until approval (protocol, amendments/IB and any other documents requiring EC submission). Coordinate the MOH responses with regulatory and central teams, as applicable. - May update national registries where applicable - May support the collection and distribution of documents to and from sites. - Enter data into systems as required (e.g. eTMF) and support document upload into eTMF and other systems. **RCO Managerial & Office Support:** - Perform administrative functions, like calendar management, organizing on site and remote meetings, travel arrangements, preparing T&E reports, creation of purchase orders, requisition of supplies - Support manager and the team to navigate various administrative systems and databases in compliance with applicable procedures - Supports managers in researching inquiries and tracking and interpreting data from various databases - Support manager and teams as needed for finalizing/formatting various presentations - Maintain departmental SharePoint (owner) - May support co-ordination of employee onboarding, distribution of announcements - Coordinate RCO meetings (logistics, venue) - General office administration (stationery, mailings, email distribution lists, printing) **RDL Global Support (if relevant and assigned to you):** - Supports RDL Leadership across all regions so that there is a consistency in the delivery of the RDL vision to the team and external stakeholders - Oversee the creation and maintenance of complex workflows and processes to ensure seamless allocation of work and the reporting of deliverables. - Provides expertise in the adoption of IT tools to facilitate learning and development initiatives and communications. - Builds and maintains SharePoint, MS Teams Channels and other collaborative tools as needed. - As this role requires the support of team members across multiple time zones, there will be a requirement to participate in meetings outside of business hours. **Senior Level Expectations:** - Engage with line management and/or Head of Clinical Operations or Head of RDL to assist in the resolution of complex issues both locally and/or globally. - Serve as a key resource for colleagues, by providing guidance, leading training and mentoring to other team members through a mentoring process using informal and/or formal presentations. - May serve as an SME for systems of processes across the department +/- contribute at a global level to these systems or processes **Experience & Competencies:** - Experience managing multiple priorities and ability to accomplish tasks within a timeframe, setting milestones to meet deadlines and achieving goals. - Demonstrates ability to function independently. - General knowledge of software systems and web-based applications. Good computer aptitude and willingness to learn new systems and applications. - Good verbal and written communication skills (both in English and local language). Software that must be used independently and without assistance: - Microsoft Suite *If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.* **Uniquely Interesting Work, Life-changing Careers** With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. **On-site Protocol** BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. **Supporting People with Disabilities** BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [adastaffingsupport@bms.com](mailto:adastaffingsupport@bms.com). Visit [](https://careers.bms.com/eeo-accessibility)[eeo](https://careers.bms.com/eeo-accessibility)[-accessibility](https://careers.bms.com/eeo-accessibility) to access our complete Equal Employment Opportunity statement. **Candidate Rights** BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: **Data Protection** We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at [](http://careers.bms.com/fraud-protection). Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at [TAEnablement@bms.com](mailto:TAEnablement@bms.com). Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley. R1605049 : Senior Country Coordinator