Senior CRM Technical Developer

#### **Who We Are** WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. VML, part of WPP, supports WPP Enterprise Solutions by helping brands activate transformation through creativity and experience. **About the Role:** We are looking for a **Senior CRM Technical Developer** to join our CRM & Loyalty team based in **Lisbon, Portugal**, focusing on the development and maintenance of CRM platforms built on Microsoft Dynamics 365 for an enterprise client in the beverage/FMCG sector. The role combines technical development with direct client support in a continuous delivery environment with tight deadlines. **Responsibilities:** - Development and maintenance of CRM platforms using HTML and CSS, integrated with Microsoft Dynamics 365 - Building and implementing technical CRM campaigns (email, automation), ensuring adherence to the campaign schedule - Direct technical client support, including incident resolution and ad-hoc optimizations - Development and optimization of content in D365 (content blocks, templates) - Collaboration with content and marketing automation teams - Identification of technical improvement opportunities that support the expansion of the client service scope **Requirements:** - Solid experience in HTML and CSS applied to CRM/email marketing platforms - Previous experience with Microsoft Dynamics 365 (mandatory) - Experience working directly with enterprise clients, within an agency or client-side environment - Autonomy and strong priority-management skills under tight deadlines - Fluent level of English (international environment) - Authorized to work and reside in Portugal. #### **About WPP** WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence and world-class partnerships – all united by our agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity and deliver transformational growth. For more information, visit [](http://wpp.com/). WPP (VML/WPP Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. When you click "Submit Application", this will send any information you add below to WPP (VML/WPP Enterprise Solutions). Before you do this, we think it's a good idea to read through our [Recruitment Privacy Policy](https://www.vml.com/recruitment-privacy-policy). California residents should read our [California Recruitment Privacy Notice](https://www.vml.com/california-recruitment-privacy-notice). This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.