Senior Customer Service Assistant

Job description

Senior Customer Service Assistant - King’s Cross Station, London. Maternity Cover - Fixed Term Contract until 16th August 2027. Pay Rate: £14.80 per hour. Hours : Full Time . (40 hours/week) Shifts : Varied between 5AM and 8.30 PM, including weekends. Applicants must be 18 years or older due to certain responsibilities within the role. We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently. AS A SENIOR CUSTOMER SERVICE ASSISTANT YOU’LL: Oversee efficient loading/unloading of catering equipment and stock from trains. Manage order assembly and maintain precise control over inventory. Ensure strict compliance with Health & Safety/Food Hygiene Regulations. Strategically place products to minimize wastage through effective rotation. WHY JOIN AS SENIOR CUSTOMER SERVICE ASSISTANT? At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits: Discounted Meal while on shifts. Employee Discounts. Friends and Family Discount App. Award-winning training, apprenticeships and development programs. Health & Wellbeing Support. Feel like you could belong at Rail Gourmet? Apply now and embark on the best part of your journey as Senior Customer Service Assistant. Rail Gourmet is proud to be an equal-opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.