Senior Customer Success Manager Remote Flexible

Job description

Are you an experienced Customer Success or Client Support professional who thrives in a self-directed, performance-based environment ? We’re seeking a Senior Customer Success Manager to take ownership of client outcomes, build strong relationships, and deliver measurable results. This remote, flexible role is ideal for a results-driven professional who values autonomy, meaningful work, and collaboration within a supportive, growth-focused team. Tasks Manage and support high-value client relationships , applying proven marketing and business strategies to achieve measurable outcomes. Provide strategic guidance, professional coaching, and problem-solving to help clients reach their goals. Use digital tools and performance insights to optimize client outcomes and internal processes. Take ownership of your workflow, priorities, and performance in a self-managed environment . Collaborate with a supportive professional team focused on growth and results. Requirements 7+ years’ experience in customer success, client support, or account management. Proven track record managing complex client relationships and achieving measurable results. Exceptional communication , relationship-building , and analytical skills. Self-motivated and accountable professional who thrives with autonomy and flexibility. Comfortable working independently within a performance-based structure . Benefits Fully remote position with flexible scheduling. Performance-based rewards tied to measurable results. Supportive, professional team environment focused on growth and success. Work that aligns with your values, lifestyle, and professional goals . If you’re a seasoned Customer Success professional ready to take ownership, deliver measurable results, and contribute in a meaningful way — we’d love to connect with you.