Senior Cyber Operations Engineer (SIEM/SOAR & Security Platform Engineering)

Job description

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role Kyndryl’s Cybersecurity Engineers ensure enterprises remain secure, available, reliable, and resilient. We take Cybersecurity seriously. We’re not just invested; we’re committed. We’re not just protecting data; we’re empowering. Kyndryl is committed to making the world safer, not only by investing in state-of-the-art services and technologies but also by empowering underserved communities with essential cyber skills. When you walk through our doors, you’re not only joining a team but you’re also becoming part of a legacy. Welcome to Kyndryl, where Cybersecurity isn’t just a job – it’s a passion; a commitment to designing, running, and managing the most modern and reliable technology infrastructure that the world depends on every day. Are you ready to take on the cyber threats of tomorrow? As a Senior Cybersecurity Engineer, you will play a crucial operational role, responsible for the build, deployment, and support of SIEM, Vulnerability, and AV/EDR services for our Managed Hosting, Private Cloud, and Public Cloud solutions. You will work with key stakeholders to drive continuous improvement in services and resolve complex challenges in customer infrastructure. Your role will involve diagnosing and documenting customer implementations to a high standard, enabling timely resolution for any service issues or SIEM alerts within agreed Service Level Agreements. You will ensure that the complexities of customer infrastructure are understood and provide support to enhance stability and service. This includes developing new services, making fundamental changes to the SIEM infrastructure, and defining new standards using agreed business processes and best practices. You will significantly contribute to, review, and approve new product and service releases while working with stakeholders to enhance existing services. Additionally, you will support colleagues in escalations and sales opportunities, driving internal service improvement processes and initiatives. If you’re ready to take on a role where every line of code and every solution you implement could be the difference between security and vulnerability, then Kyndryl is the place for you. Your expertise is not just welcome here – it’s celebrated and valued. Join us as a Senior Cybersecurity Engineer, and together we’ll fortify our cyber defenses, making the world a safer place in the digital age. Your Future at Kyndryl When you join Kyndryl, you're not just joining a company – you're entering a space of opportunities. Our partnerships with industry alliances and vendors mean you'll have access to skilling and certification programs needed to excel in Security & Resiliency, while simultaneously supporting your personal growth. Whether you envision your career path as a technical leader within cybersecurity or transition into other technical, consulting, or go-to-market roles – we’re invested in your journey. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience 5+ years of security analyst experience, preferably in a managed services environment Experience with cloud security, DevOps, cyber resiliency/incident management, Zero Trust, network/EDGE security, and emerging technologies such as IoT and AI Expertise in network, host, and cloud-based security, attack techniques, analysis, and investigation Experience threat hunting, proactively and iteratively searching to detect advanced threats that evade existing security solutions Deep understanding of the current cyber threat landscape, the different tactics commonly used by adversaries and how you would investigate, contain and recover against their attacks Advanced Incident Triage, Lead the analysis and response to complex or high-severity security incidents, providing expert judgment and decision-making. Expertise with Major Incident Management, Incident Response, Threat Hunting, and playbook development Manage Bug bounty & Threat intelligence, ASM, CTI, Active defense and etc. SOC Operations Skill Development, Mentor and coach other SOC team members, leading efforts to improve SOC capabilities through training, sharing best practices, and fostering skill development Conduct in-depth threat analysis, deploy deception technologies to mislead attackers, prioritize vulnerabilities, and collaborate with teams to enhance detection and response. Incorporate Bug Bounty programs, Threat Intelligence (CTI), Active Defense strategies, and Attack Surface Management (ASM) to mitigate risks efficiently and use advanced tools and intelligence insights to protect the organization from emerging and sophisticated threats Preferred Skills and Experience Bachelor’s degree in Computer Science, Cybersecurity, Information Technology, or other related fields Preferred Certifications in Cyber Security: ECTHP (Certified Threat Hunting Professional) or ECMAP (Malware Analysis Professional); other specialized security analyst certifications Experience in Cloud Security monitoring and in advanced analytics (UEBA) Required Certification: to have SANS GIAC certificates such as GCIH, GIAC, GSE, GCFA, GCFE or similarly level of certifications Being You The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way. What You Can Expect Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth. We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success. We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.