Senior Cybersecurity Consultant

Job description

**Location / Region:** Hybrid - Mexico City (Mexico), Bogota (Colombia), Sao Paulo (Brazil) ### About CodeRoad ### CodeRoad provides end-to-end software development services, helping businesses scale with ideal infrastructure solutions. From staff augmentation to dedicated IT teams and general software engineering, our nearshore technology services empower businesses to thrive in an ever-evolving digital landscape. ### About the Role ### As a Senior Cybersecurity Consultant, you will serve as the technical backbone of our post-purchase client operations, bridging the gap between complex security solutions and business value. You will anchor customer technical outcomes by architecting solutions, writing scripts, and troubleshooting critical issues across sophisticated threat detection and response ecosystems. This role is critical to driving long-term ROI, customer retention, and security infrastructure optimization for our clients. By acting as a trusted advisor, collaborating with cross-functional engineering teams, and creating scalable technical content, you will ensure our enterprise partners maximize the full power of their security investments. ### Key Responsibilities - **Design and execute** tailored technical workflows, custom scripts, and integrations to help clients optimize their security operations. - **Anchor** post-purchase technical success by serving as the primary Subject Matter Expert (SME) for customer inquiries, advanced troubleshooting, and product training. - **Collaborate** directly with Product and Engineering teams to feed customer insights back into the product roadmap and resolve complex technical blockers. - **Scale** team impact by authoring digital-first technical knowledge bases, guides, and articles that empower clients through self-service enablement. - **Optimize** clients' enterprise network security and cloud infrastructure posture through proactive guidance and performance tuning. ### Requirements - **5+ years of experience** in Security Operations (SecOps) or Security Engineering, specifically working within **XSIAM**, **XDR**, and **EDR** environments. - **Strong proficiency in scripting** with **Python** and/or **JavaScript** for automation and custom integrations. - **Hands-on expertise** in **Linux** system administration, enterprise network security, and modern cloud infrastructure (**GCP**, **AWS**, or **Azure**). - Proven track record in customer-facing technical roles within fast-paced, matrixed environments. - Ownership mindset with strong cross-functional influence and customer relationship-building skills. - **Advanced English** fluency (written and spoken) is mandatory. ### Nice to Have - Professional certifications such as **CISSP**, **CCSP**, or vendor-specific security engineering credentials. - Hands-on experience building or consuming **REST APIs** for security tool orchestration. - Experience with Infrastructure as Code (IaC) tools like **Terraform** or **Ansible**. - Familiarity with SIEM migration projects or threat-hunting methodologies. ### What You’ll Love - **Holidays off** aligned with your region. - **Paid Time Off (PTO)**. - **Health insurance assistance**. - **Competitive USD compensation**. - **Growth opportunities** within high-impact global projects.