Senior Data Analyst

Job description

Let's kick things off with a quick intro. Jane is a team that's all about fostering growth, spreading delight, and serving our healthcare community. We're on the hunt for people ready to jump in and join us while we simplify the lives of healthcare practitioners and patients daily. And guess what? Jane is a remote-first company, meaning every role at Jane, including this one, is remote - giving you the freedom to work from any corner of Canada. LEARN MORE ABOUT US We're founder-led, which means we live our values while maintaining a clear vision for the future. Our product enables the likes of physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices in a digital-first way through features such as online booking, charting, scheduling, telehealth, secure payments and billing along with an evolving library of features. You can see more of them here https://jane.app/features. There is often a high bar set, not just for the quality of work, but for the care we show for each other and our customers. And it’s our customers raising that bar, never standing still and continually improving which keeps us on our toes. It's not just about what you've done before or how quickly you work; it's about your curiosity and drive to solve the right problems and your agility in learning new ways of thinking. No doubt, Jane's a special place to work. There is autonomy and flexibility to help integrate work into your life in a way that makes sense for you. Need to block out time to pick up the kids? Go for it. That's normal here. And yes, we have a Slack channel for parents, but we've also got channels dedicated to plants, furry friends, food, pride, wellness - you get the idea! While we love to connect virtually, the Jane team also connects in person throughout the year. That comes in the form of departmental get-togethers, company retreats, or possibly a conference or two across North America if you’re keen to learn more about our community of healthcare providers. We're on the search for folks who are ready to dive in and become part of our journey toward making healthcare professionals' lives easier every single day. You can also learn more about Jane as a company and a product by checking out our Glassdoor reviews https://www.glassdoor.ca/Overview/Working-at-Jane-App-EI_IE1791178.11,19.htm and our Capterra Reviews https://www.capterra.ca/software/178984/jane-app. But we’ll also keep it real — as much as we love our work, the mountain we're climbing is always getting taller. We're a growing company, and with that comes the challenge of navigating an environment with many moving parts, often without a clear-cut path laid out in front of us. This is where you come in. If you're the kind of person who gets a kick out of being resourceful and loves solving problems, you'll fit right in. We believe in collaboration, humility, and keeping a growth mindset. We're looking for people who can embrace our way of working, which often means being flexible and open to change. So, if after reading this, you feel excited about the opportunity — all in the name of helping those who help others — reach out to us to learn more. In short, if you're excited by our growth, ready to contribute to a challenging yet rewarding environment, and eager to be a disruptor alongside a team of talented individuals, we’d love to hear from you! YOUR ROLE IN OUR JOURNEY Jane is hiring a Sr. Data Analyst to support our Finance and Payments teams with trusted, accurate, and actionable insights. In this role, you’ll own complex SQL/dbt modeling, build and maintain core financial datasets, and create dashboards that help Jane understand revenue, payments, billing, and financial performance. We’re looking for someone who thrives in a fast-paced environment, is comfortable navigating ambiguous business questions, and brings a strong sense of ownership and attention to detail. You’ll collaborate closely with stakeholders to define requirements, validate logic, and deliver high-quality data products that guide critical financial decisions. At Jane, we value transparency, ownership, and a problem-solving mindset. If you love working with data, care deeply about accuracy, and enjoy partnering with Finance and Payments to drive impact, this role is for you. THE IMPACT YOU COULD HAVE - Partner closely with the Finance and Payments teams to build, refine, and maintain the metrics, models, and dashboards that power Jane’s financial reporting. - Own end-to-end analysis: from understanding business questions → writing SQL/dbt models → building Looker dashboards → sharing insights clearly with stakeholders. - Develop and optimize Looker dashboards to support financial planning, revenue analysis, cost insights, and transaction-level reporting. - Maintain and evolve core financial data models in dbt. - Troubleshoot data quality issues, validate calculations, and ensure trusted, reconciled datasets that Finance and Payments can rely on. - Work with ambiguous requirements, identify gaps, ask the right questions, and translate business needs into clear technical solutions. - Support the modernization of our data architecture by applying our best practices in modeling, documentation, QA, and performance tuning. - Collaborate with cross-functional partners across Product, Support, and Marketing when financial data intersects or is needed. THE EXPERIENCE WE FEEL WE NEED - 5+ years experience as a Data Analyst or BI Analyst in a high-growth or complex product environment. - Strong hands-on experience with SQL, dbt, and Looker, able to write complex queries, model data, and build insightful dashboards. - Excellent communication skills, able to explain technical topics and financial logic to non-technical audiences. - Ability to take initiative and ownership, work independently, and drive projects from concept to delivery. - High attention to detail, especially with reconciliation, financial logic, metric definitions, and QA. - Experience working with stakeholders in Finance (FP&A, Accounting, Payments, Revenue Ops). - Experience with GitHub/version control. COMPENSATION & BENEFITS At Jane, we’re committed to paying fairly, clearly, and above all, paying for growth. This role has an annual salary range of $100,000 to $156,300. While that is a large range, it is intentional. It reflects the full growth journey someone might take in the role, from developing skills early on to becoming highly proficient and ultimately achieving excellence. Most new hires join at the accomplished stage, which for this role represents an annual salary of $118,800. A starting salary below this typically indicates a candidate with strong potential who is still developing key skills. Salaries above this usually apply to existing team members who have made a significant impact and bring deep Jane-specific knowledge. We believe in paying for growth. You’ll have regular career development conversations with your manager and your compensation will grow as you gain experience and contribute meaningfully to our mission. Paying clearly is one of our compensation fundamentals. Watch this https://vimeo.com/880258361 short video to learn how our salary bands are set. You’re also encouraged to ask questions about compensation at any point during the interview process. We also offer a comprehensive benefits package, You can learn more about it here https://jane.app/documents/hiring/jane_benefits_overview.pdf! Jane takes job scams and candidate fraud seriously. Jane will only contact you from an @jane.app http://jane.app email address. We'll never contact you from a personal email, ask for payment, or request purchases during the hiring process. If something doesn't seem right, please reach out to us at hiring@jane.app before sharing any personal information.