Senior Data Analyst

Job description

Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented **Senior Data Analyst** to join our team in **Cape Town**. **Join Our Mission at Takealot Fulfilment Solutions | We Are TFS** Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth. **Who We're Looking For:** Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission. **Why Join TFS:** - Purpose-driven impact: Transform lives through logistics innovation - Advanced technology: Work with cutting-edge systems in a fast-paced environment - Career growth: Thrive in an agile space that champions continuous improvement - Inclusive culture: Your unique perspective drives extraordinary results - A culture that celebrates individual uniqueness while championing the strength of togetherness. - Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape. At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. **This position reports to the Head of TFS Analytics.** **Your responsibilities can include:** - Building and optimising models and reports using support tools i.e. Looker, Looker Studio, Dataform, Branch Dashboards, Weekly reports to inform operational decisions and drive improvement. - Creating reports with focus areas for business improvement. - Building dashboards to be used by the business for exception management. - Identifying important variables and focus areas in the business. - Analysing data to answer strategic and operational questions posed by the business. - Automating data extraction and report update processes. - Provide information to various stakeholders. - Data Validation and integrity testing. - Data Cleansing and data modelling. - Provide information to various stakeholders. - Collaborate with TFS managers and Franchise Managers to establish project plans while accounting for the trade-offs between operational practicality and overall performance. - Provide significant support to TFS according to weekly goals and targeted metrics. - Use weekly and monthly targets to manage day-to-day performance and inform operations for best impact. - Regularly review and analyse key metrics in operations to identify root causes and formulate solutions to improve performance. - Managing customer, branch, driver, and courier feedback into continuous performance improvement processes. **Technical Skills and Tools:** - Have worked with Automation and ETL software. - Strong experience in building and optimising SQL scripts. - Have a strong understanding of BI fundamentals. - Implement version control using GIT. - Implement continuous integration and continuous deployment (CI/CD) pipelines. - Write technical documentation for APIs and libraries. - Implement analytics and tracking features in applications. - Design and implement database schemas. - Optimize database queries and indexes for performance where needed. - Implement error handling and logging mechanisms. - Estimate story points and task durations for sprint planning. - Demonstrate a willingness to learn and adapt to new technologies. **Attributes required:** - Solutions-oriented, can-do attitude and high energy. - Strong analytical and critical thinking, using data to inform decisions. - Ability to identify areas of improvement in current processes. - Ability to use logic and common sense to arrive at conclusions. - Passion for understanding ambiguous, complex problems and driving high quality, innovative, clean solutions. - Highly structured thinker with strong attention to detail. - Ability to handle multiple competing priorities in a fast-paced environment. - Must have exceptional communication skills to help deliver insights to diverse stakeholders. - Detail oriented, outcome and process focused. - Willingness to learn and personal desire to keep up to date with technology and process. - Comfortable with change and excellent team player. **Qualifications and experience:** - Bachelor’s degree or Advanced Diploma in Engineering, Information Systems, BCom Computer Science or similar degree and 3 years experience in a BI, Data, Engineering role within a fast-paced, product-led, and growth-focused organisation, playing a key role in data gathering, data analysis and helping the team make data based decisions. - In the event the candidate does not have a Bachelor’s degree or Advanced Diploma in Engineering, Information Systems, BCom Computer Science or similar then a relevant Higher Certificate and 6 years relevant experience in a BI, Data, Engineering role within a fast-paced, product-led, and growth-focused organisation, playing a key role in data gathering, data analysis and helping the team make data based decisions. - Strong hands-on experience with SQL, ETL pipelines, Google BigQuery, AWS, Looker Studio, and Python. - Automation - Cron Scheduling (Custom or 3rd party software scheduling). - High level of proficiency with MS Office packages with proven advanced proficiency in Excel / Google Sheets, Docs & Slides. - Experience with large datasets and optimisation on digital platforms. - Retail or e-commerce and Supply Chain industry experience is beneficial. **Be part of the extraordinary. Be part of TFS.** *Takealot Fulfilment Solutions (TFS)* *is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.*