Senior Data Analyst

Job description

*Remote position within Argentina & Uruguay* RYZ Labs is seeking a skilled **Senior Data Analyst** to join our client's team—a pioneering company revolutionizing how micro-business owners transform their crafting passions into thriving businesses. In this role, you’ll have the unique opportunity to contribute to the creation of a brand-new Data team from the ground up. If you thrive on decision-making, enjoy shaping strategies, and love transforming your expertise into actionable outcomes, this role is tailor-made for you. **Basic Qualifications:** - Previous experience in the e-commerce sector is ideal, with a focus on customer journey analysis, such as checkout processes and customer feedback. - Familiarity with multiple tools (Tableau, Power BI, Looker), including CRM systems and platforms like Shopify, demonstrating versatility in handling diverse technologies. - Strong SQL experience. - Strong ability to work with clean, high-quality data, but also comfortable navigating and building complex data models to extract meaningful insights efficiently - Ability to identify pain points and areas where the company is losing customers, providing actionable insights to improve retention. - Capable of implementing innovative solutions and "hacks" to optimize customer experiences and improve processes. - Experience working across various industries or domains, bringing a well-rounded perspective to the role. - Demonstrated longevity in previous roles, reflecting reliability and dedication. - Comfortable being the first hire in this area, requiring minimal guidance and showing initiative to build frameworks and strategies independently. - Bonus if experienced in working with teams across different time zones, showing adaptability and strong communication skills. **Key Responsibilities:** - Measure, track, and analyze operations efficiency, identify trends, work with stakeholders to understand root causes, and translate learnings into actionable insights. - Build, own, and maintain key performance metrics and dashboards and present insights to business partners and executive leadership. - Partner with multiple internal stakeholders to build datasets, conduct robust analyses, and translate data into actionable insights. - Work closely with other data partners to scale our client’s data ecosystem and enable cross-functional projects. **About RYZ Labs:** RYZ Labs is a startup studio built in 2021 by two lifelong entrepreneurs. The founders of RYZ have worked at some of the world's largest tech companies and some of the most iconic consumer brands. They have lived and worked in Argentina for many years and have decades of experience in Latam. What brought them together is the passion for the early phases of company creation and the idea of attracting the brightest talents in order to build industry-defining companies in a post-pandemic world. Our teams are remote and distributed throughout the US and Latam. They use the latest cutting-edge technologies in cloud computing to create applications that are scalable and resilient. We aim to provide diverse product solutions for different industries,planning to build a large number of startups in the upcoming years. At RYZ, you will find yourself working with autonomy and efficiency, owning every step of your development. We provide an environment of opportunities, learning, growth, expansion, and challenging projects. You will deepen your experience while sharing and learning from a team of great professionals and specialists. **Our values and what to expect:** - Customer First Mentality - every decision we make should be made through the lens of the customer. - Bias for Action - urgency is critical, expect that the timeline to get something done is accelerated. - Ownership - step up if you see an opportunity to help, even if not your core responsibility. - Humility and Respect - be willing to learn, be vulnerable, and treat everyone who interacts with RYZ with respect. - Frugality - being frugal and cost-conscious helps us do more with less. - Deliver Impact - get things done in the most efficient way. - Raise our Standards - always be looking to improve our processes, our team, and our expectations. The status quo is not good enough and never should be.