Senior Data Governance Manager

Job description

About the role Information Governance is fundamental to ensuring BT International manages customer and business information as trusted strategic assets. This role leads the development and execution of governance frameworks, operating models and governance controls covering Information Governance, Privacy Governance, Customer Data Governance and AI Governance. The Information Governance & Data Governance Principal drives adoption of governance practices across Product, Delivery, Legal, Technology and Security teams, establishes clear accountability for information governance obligations and enables BT International to deliver secure, compliant and trusted digital services. The role owns the BT International Privacy Impact Assessment (PIA) governance process, leads the BT International Data & AI Council and provides governance leadership across Customer Data Handling, Data Sovereignty and AI Governance. What you’ll be doing Information Governance Leadership Develop and continuously improve BT International's Information Governance framework. Define governance operating models supporting the management of customer and business information throughout its lifecycle. Drive Information Governance maturity improvements across BT International. Organize and manage Data governance forums and cross-functional Data and AI related governance activities. Promote governance by design across strategic programmes and business initiatives. Privacy & Customer Data Governance Own and govern the BT International Privacy Impact Assessment (PIA) process. Review, challenge and approve Privacy Impact Assessments. Lead governance of Customer Data Handling obligations across BT International. Ensure Privacy by Design principles are embedded into new products, services and strategic programmes. Provide governance guidance relating to: Privacy and Customer Data Handling Data Sovereignty Data Segregation Information Classification Data Retention Data Governance Establish governance frameworks supporting trusted customer and business information. Drive accountability across Information Owners, Product Teams and Delivery Units. Resolve governance ownership and accountability challenges across organisational boundaries. Monitor governance maturity and oversee Delivery Unit-led improvement activities. Risk, Regulation & Compliance Ensure Information Governance controls support contractual, regulatory and legal obligations. Lead Information Governance aspects of customer audits and regulatory assessments. Support implementation of Privacy, AI Governance and Information Governance controls. Drive management of Information Governance risks across BT International. AI Governance Lead governance supporting the safe, responsible and compliant adoption of Artificial Intelligence across BT International. Ensure governance requirements are embedded within AI, analytics and digital transformation programmes. Promote responsible and ethical use of customer and business information within AI-enabled services. Partner with Product, Engineering and Security teams to embed governance by design. Data & AI Council Assure operation and continuous development of the BT International Data & AI Council Prepare governance papers, executive reporting and meeting outcomes. Coordinate governance activities and action tracking across business stakeholders. Leadership & People Lead and develop BT International's Information Governance capability. Coach and mentor Information Governance professionals. Build governance awareness across BT International through education, stakeholder engagement and knowledge sharing. Foster a culture of accountability, transparency and responsible information management. Essential Skills / Experience Significant experience leading enterprise Information Governance or Data Governance programmes. Experience within telecommunications or other highly regulated industries. Deep understanding of Information Governance frameworks, operating models and governance controls. Experience governing Privacy Impact Assessments and Privacy by Design. Experience governing Customer Data Handling, Data Sovereignty and information lifecycle management. Experience working with executive stakeholders and influencing at Director level. Strong understanding of contractual, regulatory and privacy requirements impacting information management. Experience leading cross-functional governance and business transformation initiatives. Excellent stakeholder management, communication and executive presentation skills. Desirable Skills / Experience Experience supporting AI Governance and Responsible AI initiatives. Understanding of Information Security and Data Protection frameworks. Experience supporting ISO 27001 or Information Security Management Systems (ISMS). Professional certifications in Information Governance, Privacy or Data Governance (e.g. DAMA CDMP, DCAM, CIPM, CIPP/E or equivalent). Leadership Accountabilities Owning Outcomes Take accountability for Information Governance outcomes across BT International, ensuring governance improvements deliver measurable business value while enabling Delivery Units to fulfil their governance obligations. Commercially Savvy Balance governance, contractual and regulatory requirements with operational efficiency, customer outcomes and business priorities. Building for the Future Develop sustainable Information Governance capabilities supporting BT International's transformation, Global Fabric strategy and AI ambitions. Being Trusted Act as BT International's senior authority for Information Governance, Privacy Governance and Customer Data Governance, promoting ethical, secure and responsible management of information across the organisation. Our Package Compensation: We believe in open conversations. If selected, salary details will be shared with you ahead of your interview, so you have clarity from the start. Benefits: • Cafeteria package - HUF 600,000/ year • Company car / car allowance • Performance-based bonus • Comprehensive private health care package for all the employees, which can be extended to family members • Nursery support for mothers returning from maternity • Extended paternity leave: 10+10 day fully paid days • Commuting allowance • Home office allowance • Employee discount opportunities • Highly affordable mobile packages for the family as well Work atmosphere and community: • New high-class offices both in Budapest and Debrecen • Wide-range of company and community programmes (including support for different sport activities) Flexibility: • Family-friendly culture • Smart working approach (hybrid working model, 3 together, 2 wherever) Join us at a pivotal moment for BT Business. We are executing a multi-year transformation to restore growth, modernise at scale and unlock new markets beyond connectivity. Our ambition is clear – return to sustainable revenue and EBITDA growth, strengthen our market position, and deliver meaningful shareholder value through disciplined execution and bold reinvention. We are fundamentally reshaping the business – simplifying our portfolio, digitising our customer experience and building market-leading capability across cyber, AI and managed services, all powered by the UK’s leading fixed and mobile networks. This is a shift from a legacy connectivity provider to a modern, solutions-led, AI-first business that can truly differentiate in a competitive and fast-moving market. With execution momentum building and a clear path to growth, the opportunity now is to scale what works, accelerate performance and fully realise our potential. This is about delivering against ambitious financial outcomes while transforming how we operate – creating a business that is simpler, faster, more innovative and easier to do business with. If you want to be part of the team shaping the turnaround of a multi-billion-pound business – and building a stronger, more competitive BT for the future – this is your moment.