Senior Deal Strategy & Operations Manager

Job description

Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform. ***What We Need*** The Senior Deal Strategy and Operations Manager owns the desk that sits at the center of every complex enterprise deal at NetBrain: structuring transactions, enforcing discounting discipline, and ensuring contracts close without surprises. This role carries joint ownership of pricing strategy with the Office of the CFO and joint ownership of contract standards with the General Counsel's office, and is accountable for running a deal desk that keeps sellers moving while giving Finance and Legal confidence in every deal that closes. This is a highly cross-functional role, partnering daily with Sales, Sales Leadership, Finance, Legal, and Customer Success to balance deal velocity against revenue integrity and commercial risk. ***What You'll Do*** - **Deal Desk:** Structure, review, and approve enterprise deals — including non-standard terms, discounting, and approval routing — to keep sales cycles moving within established guardrails. - **RFP Response:** Own and coordinate responses to RFPs, RFIs, and RFQs for enterprise and strategic opportunities — partnering with Sales, Solutions Engineering, Product, and Legal to deliver accurate, competitive, and compliant proposals ahead of customer deadlines. - **Pricing & Packaging Strategy:** Own module, device-count, and AI-feature pricing models; lead the annual list-price review and ensure packaging stays aligned with product strategy and market positioning. - **CPQ & Quote-to-Cash:** Manage CPQ configuration, order management, billing operations, and revenue recognition processes to ensure quotes are accurate, compliant, and easy for sellers to generate. - **Business Value Consulting:** Build the Hypothesis on Value, ROI models, and value-realization frameworks that support strategic, high-ACV deals. - **Renewal Commercials:** Drive uplift discipline, multi-year contract anchors, and co-term execution in partnership with the Renewals/Customer Success team. - **Revenue Assurance & Audit:** Monitor for revenue leakage, enforce pricing compliance, and run periodic commercial audits to identify and close gaps from non-standard terms. ***What You Bring*** - Demonstrated experience in deal desk, sales/revenue operations, pricing strategy, or a related finance or commercial function, ideally within enterprise B2B SaaS or technology. - Working knowledge of quote-to-cash processes and CPQ platforms (e.g., Salesforce CPQ) and CRM systems (Salesforce preferred). - Strong financial and analytical acumen, including comfort building pricing models, ROI/business-value cases, and discount analyses. - Familiarity with commercial contract structures and terms, and the ability to partner effectively with Legal and Finance stakeholders. - Excellent cross-functional communication and stakeholder management skills; able to balance sales urgency with revenue and legal risk. - Process-oriented, detail-driven, and comfortable operating with a high degree of autonomy in a fast-moving environment. - Experience leading or contributing to RFP/RFI/RFQ response processes for enterprise technology deals, including coordinating cross-functional input under tight deadlines. - Bachelor's degree in Business, Finance, Economics, or a related field, or equivalent practical experience. - Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer. - Stationary Tasks: Sitting for extended periods, remaining in a stationary position. ***What We Offer*** Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company. For this role, the estimated base is $158,000 - $178,000 + Bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process. The range listed above is a guideline and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes but is not limited to 401k and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy. NetBrain invites all interested and qualified candidates to apply for employment opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law. If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at: [people@netbraintech.com](mailto:people@netbraintech.com) and we will be happy to assist you. In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.