Senior Delivery Manager, Data & Models

Job description

Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we’re enabling people to unlock real financial progress. Sound like a mission you can get behind? We’re looking for a Senior Delivery Manager, Data & Models to own delivery across Mission Lane’s data and modeling work, from intake through deployment and ongoing maintenance, reporting to the Senior Director, Portfolio Prioritization & Delivery. **The impact you’ll make:** A customer opens the app and finds a credit line that has grown, a decision that came back quickly, or a next step explained in plain language. Behind each of those moments is data that is trusted and available, and often a model that has been built, validated, and approved to use it. The Senior Delivery Manager, Data & Models shapes how that work gets planned, sequenced, and delivered. Data platforms, pipelines, and products feed nearly everything we do, and models are one of the highest-stakes things built on top of them. Every initiative crosses data engineering, data science, credit, risk, and compliance, and each group works to its own rhythm and its own standards. Your puzzle is sequencing that work so the right things ship in the right order, with governance built in rather than bolted on, keeping speed and rigor in balance. Mission Lane is standing up a dedicated delivery team, and you will set the standard for how data and model work gets delivered. The teams you work with will run on a delivery approach you build and shape. **What you’ll own:** - The delivery roadmap for data and model initiatives across all business verticals, including milestones, dependencies, and sequencing, built with the portfolio prioritization team - A single, current view of every data and model initiative in flight, with status, risks, and next steps shared with leaders and partner teams on a regular cadence - Coordination across data engineering, data science, credit, risk, and compliance, with dependencies and unknowns surfaced early and cross-team problems driven to a solution - The delivery playbook for model development, validation, deployment, credit policy updates, and related approval flows, with clear handoff ownership at every stage - Model governance readiness, so models arrive at review complete and approvals don’t become a surprise bottleneck - Delivery practices for data work such as pipeline and platform changes, data product releases, and data quality remediation, with the same clarity on ownership and handoffs - Operational point of contact responsibilities for 2nd line credit and model risk management bank oversight - Continuous improvement of how we plan and deliver, using delivery data and retrospectives to reduce coordination overhead and rework - Informal guidance for less experienced delivery colleagues as delivery practice takes shape **You’ll thrive in this role if:** - You see delivery risk early. You notice the missing data dependency, the skipped validation step, or the sequencing conflict, trace it to its source, and bring a recommendation to the table. - You are at home in data-heavy work and understand how data quality, lineage, and availability shape what can ship and when. You know how models are built, validated, governed, and deployed well enough to plan around the work and discuss it credibly with the data scientists, credit partners, and model risk reviewers who do it every day. - You lead across teams you don’t manage. You build trust early, bring teams to a plan everyone understands, and explain the “why” behind new ways of working so teams adopt them and keep using them. - You make sound sequencing and priority calls as the picture develops. - You communicate with precision: clear plans, clear status, clear escalation, and no ambiguity about who owns what or what happens next. - You share what you know, guiding colleagues through coaching and example. **Minimum qualifications:** - 5+ years of experience in program or project delivery, ideally in financial services, fintech, or a data-heavy environment - Track record of leading multiple concurrent initiatives spanning three or more cross-functional teams, including technical teams - Working knowledge of the data and model development lifecycle (data engineering, development, validation, deployment, monitoring), enough to plan work and manage dependencies with technical teams - Experience working within model governance, model risk management, or other formal review and approval processes in a regulated environment - Experience building delivery structure, processes, or standards (intake, documentation, status reporting, handoffs) that teams adopted and sustained - Clear, direct written and verbal communication, with ownership, status, and next steps unambiguous - Experience calibrating escalation to senior leaders, knowing what to raise and what to resolve directly - Experience informally guiding or coaching colleagues without formal management authority - Ability to travel ~4+ times per year for in-person collaboration **Preferred qualifications:** - Direct experience with 2nd line oversight or bank regulator expectations for model risk management (e.g., SR 11-7), such as preparing for model validation or regulatory exams - Experience delivering data platform, pipeline, or analytics initiatives alongside credit risk or other financial models - Experience standing up a new function or process where no established approach existed **Compensation:** Annual full-time starting base salary range: $117,000 - $152,000 This role is eligible for additional compensation in the forms of participation in our annual incentive and equity programs. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, a monthly wellness stipend, health/dental/vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-first work environment. **About Mission Lane:** Founded in December 2018, [Mission Lane](https://www.missionlane.com/about) is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia. It all started with a realization: nearly fifty percent of the adult population in the U.S. doesn’t have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn’t do. In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit. To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores. Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors. --- **Our commitment to a workplace built on respect and dignity is guided by our core value of Unity. We believe that everyone plays a vital role in our shared purpose, and we actively cultivate an environment where all individuals have the opportunity to do their best work. By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member.** Mission Lane is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status. Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law. Applicants can initiate an accommodation request by contacting [peopleexperience@missionlane.com](mailto:peopleexperience@missionlane.com). Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters. --- **Application Integrity:** Our cardholders trust us with their financial well-being, and this trust starts with the integrity of the people on our team. We're looking for team members who share our dedication to transparency and truth. Please verify that the information in your application is accurate and complete. *Providing any information to Mission Lane that is not completely truthful at any point during the application or hiring process may result in removal from the hiring process, disqualification from future opportunities, withdrawal of an offer or other sanctions for candidates and, in addition for employees, disciplinary action, up to and including termination of employment.*