Senior Delivery Project Manager

Job description

About NCR VOYIX NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide. Position: IT Project Manager – Retail Professional Services Location: Copenhagen, Denmark Join a High-Performing Project Management Team We are seeking an experienced and results-driven IT Project Manager to lead the successful delivery of complex retail technology projects across the Nordics and beyond. This role offers the opportunity to work in an international environment, collaborating with cross-functional teams, customers, and development centers across Europe, North America, and the Middle East. As a Project Manager, you will play a key role in delivering customer-focused solutions from project initiation through deployment, ensuring projects are completed on time, within budget, and to the highest quality standards. About the Team The Nordic Professional Services organization is part of a broader EMEA Professional Services team delivering innovative retail and payment solutions. We work closely with global development centers and implementation teams to provide tailored software and technology solutions that help customers optimize their retail operations. Key Responsibilities Project Leadership & Delivery Lead end-to-end implementation of complex IT and retail projects from planning through deployment and rollout. Develop and maintain project plans, schedules, budgets, and resource allocations. Monitor project performance and ensure timely delivery against agreed objectives. Manage multiple projects and project teams simultaneously. Customer & Stakeholder Management Build strong relationships with customers and key stakeholders. Act as the primary point of contact throughout the project lifecycle. Facilitate project governance meetings, status reviews, and executive reporting. Ensure customer expectations are clearly understood and effectively managed. Commercial & Financial Management Prepare Statements of Work (SOWs), project proposals, and associated documentation. Develop and manage project financials, including budgets and profit and loss (P&L). Support contract discussions, negotiations, and commercial planning activities. Team Coordination & Collaboration Coordinate activities across software development, implementation, and support teams. Foster collaboration among geographically dispersed and cross-functional teams. Align project execution with global Project Management Office (PMO) standards and methodologies. Risk, Quality & Process Improvement Identify and mitigate project risks and issues. Ensure adherence to quality standards and project governance processes. Analyze business processes and recommend improvements that enhance customer outcomes and operational efficiency. Sales & Pre-Sales Support Support sales initiatives through customer presentations and solution discussions. Contribute technical and business expertise during proposal development. Present products, solutions, and implementation approaches to customers and stakeholders. Qualifications & Experience Required Minimum 5 years of experience managing IT projects. Demonstrated success in delivering complex projects within customer-facing environments. Strong understanding of project management methodologies and best practices. PRINCE2 certification or an equivalent project management qualification. Excellent leadership, organizational, and communication skills. Strong analytical and problem-solving capabilities. Experience working with budgets, project financials, and profitability management. Ability to effectively engage with both technical and business stakeholders. Professional-level English communication skills, both spoken and written. Preferred Experience in the retail industry, particularly within Point-of-Sale (POS) environments. Knowledge of retail technology solutions and software implementation projects. Experience managing international projects and multicultural teams. Strong presentation and customer engagement skills. We are looking for someone who: Takes ownership and drives projects proactively. Thrives in dynamic environments where problem-solving and initiative are essential. Demonstrates strong leadership and decision-making abilities. Is highly collaborative and capable of influencing stakeholders at all levels. Is motivated, self-directed, and committed to delivering exceptional customer outcomes. What We Offer Opportunity to manage high-profile and strategically important projects. Exposure to international teams, customers, and technologies. Professional growth within a global organization. A collaborative work environment focused on innovation and customer success. Travel opportunities related to project delivery and customer engagement. Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes “When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”