Senior Delivery Service Manager

Job description

Entity: Technology Job Family Group: IT&S Group Job Description: Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner. It's an exciting time to join bp. Meeting the energy challenge requires many different approaches and solutions. And as part of Finance Business & Technology (FBT), you’ll be fully connected into the world of bp. You’ll play an increasingly important part within a network of like-minded colleagues partnering on strategic projects that stretch across the globe. And it starts with you. There’s a world of opportunities to build new skills, challenge yourself and grow a long-term career at bp. And no matter where you work, your role will have meaning, purpose and impact. So if you want to be part of a caring, supportive environment where you can realize your full potential, we’re with you. Join our Technology Team and advance your career as a Senior Delivery Service Manager Responsible for supporting project and product delivery, using sound technical capabilities to define, document and carry out small projects, agreeing approach, plans and performance criteria, running costs and partner engagement, and identifying and addressing risks to ensure the success of the project and support continuous improvement. Specialism: Project and Product Delivery. In this role You will: Oversee the delivery of projects involving the development and implementation of products, platforms, and business processes Create and manage roadmaps, timelines, and project budgets Act as the primary liaison between participants, development teams, and globally distributed business units Apply Agile methodologies to track progress, manage dependencies, and ensure continuous value delivery Monitor the health, performance, and compliance of products, platforms, or services Drive performance improvements and optimize operational efficiency Promote transparency by sharing progress updates, metrics, and gathering regular feedback from participants and users Manage internal teams, external suppliers, and technology partners to ensure effective collaboration and delivery Balance resource capacity to maintain efficiency without compromising quality Supervise budget planning, allocation, and tracking in alignment with business objectives Monitor financial performance, control costs, and provide accurate reporting Support decision-making through data-driven insights and effective resource utilization What You will need to be successful: Degree in Computer Science or equivalent practical work experience Relevant Project Management qualification(s) Experience coordinating issue resolution across multiple participants (store teams, retail, operations, IT, and third-party vendors) Proven ability to translate strategy into actionable plans and successfully deliver products, platforms, and services Strong hands-on experience with day-to-day delivery management and decision-making Ability to manage feature development while balancing interested party priorities Demonstrated experience delivering solutions within quality, budget, and timeline constraints Experience working with cross-functional teams to align with business and customer needs Strong ability to balance strategic priorities with tactical execution, with excellent attention to detail Outstanding communication, partner management, and influencing skills Ability to engage and prioritize across a broad range of collaborators Strong problem-solving demeanor with a proactive approach Proven ownership of delivery initiatives involving multiple partners and teams Experience coordinating teams to achieve business outcomes Knowledge of resource planning and financial tracking (budget and timeline management) Ability to manage participant expectations and resolve risks and dependencies Experience promoting Agile methodologies and driving continuous improvement At bp, we provide the following environment & benefits to you: Different bonus opportunities based on performance, wide range of cafeteria elements Life & health insurance, medical care package Hybrid working arrangement aligned with team arrangements and business needs Opportunity to build up long-term career path and develop your skills with wide range of learning options Celebrate in bp’s success. You may be eligible to join bp’s Global ShareMatch plan. This non-contractual benefit lets employees buy bp shares and receive matching shares, in line with plan rules Family friendly workplace e.g.: Extended parental leave, Mother-baby room Employees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition Program Possibility to join our social communities and networks Chill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipment bp Hungary won the Most Attractive Employer 2024 Award (SSC / BSC sector) fourth time in a row at PwC's annual employer research. Come and join us! At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. Disclaimer: Please note that, according to Hungarian law (2012/I. 113. §), mothers or single parents caring for a child under three years of age cannot be employed in night shift positions. Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility core practices, API and platform design, Benefits Management, Business Analysis, Business modelling, Client Counseling, Cloud Platforms, Configuration management and release, Data Analysis, Data design, Data Management, Demand Management, Design Thinking, Dialogue enablement, Digital Innovation, Digital Product Management, Employee Experience, Empowering Others, Facilitation, Influencing, Long Term Planning, Managing change, Marketing strategy, Measurement and metrics {+ 5 more} . Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us . If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.