Senior Desktop Engineer

Job description

Job Overview Our technology environment is highly secure, compliance-driven, and continuously evolving to support a growing workforce. The Desktop Engineering team plays a critical role in delivering a stable, secure, and high-performing end-user computing experience across the organization, including the adoption of modern AI-driven tools. We are seeking a Desktop Engineer to join our Desktop Engineering team in a hands-on technical role supporting the firm’s endpoint platforms, virtual desktop infrastructure, and Microsoft 365 services. This position combines day-to-day engineering support with strategic project work. Responsibilities Administer and support endpoint management platforms including Intune and SCCM Manage and maintain virtual desktop environments (Azure Virtual Desktop and/or VMware Horizon) Serve as a Tier 3 escalation point for complex desktop, application, and VDI issues Develop and maintain PowerShell automation to improve operational efficiency Leverage AI tools such as Microsoft Copilot to enhance troubleshooting, scripting, and operational workflows Support rollout, configuration, and governance of AI-enabled tools across the endpoint environment Package, deploy, and maintain applications across enterprise endpoints Manage operating system and application patching to ensure compliance and security Support Microsoft 365 services including OneDrive and Office applications Ensure endpoint configurations align with firm security and compliance standards Support hardware lifecycle management including Dell enterprise devices and tooling Participate in engineering projects including system upgrades, migrations, AI adoption, and new technology rollouts Create and maintain technical documentation and operational procedures Qualifications 5+ years of experience in desktop engineering or endpoint administration Hands-on experience with Intune and/or SCCM Experience supporting Windows 10 and Windows 11 environments Familiarity with VDI platforms such as Azure Virtual Desktop or VMware Horizon Proficiency in PowerShell scripting Experience supporting Microsoft 365 services including OneDrive and Office applications Understanding of Entra ID and identity-based device management Experience with application packaging and deployment Familiarity or interest in AI tools such as Microsoft Copilot and their use in enterprise environments Strong communication, troubleshooting, and customer service skills Ability to work independently and manage multiple priorities Experience working in a security and compliance-focused environment is preferred Familiarity with Dell hardware and enterprise tools is a plus Drive the transition to pipeline-based software packaging and lifecycle automation, complemented by experience with tools such as PowerShell App Deployment Toolkit (PSADT) and Patch My PC The base salary range for this position is $120,000 - $310,000 per year. Arrowstreet Capital operates a robust talent acquisition program, and we also seek to compensate and reward our employees competitively within our industry and in line with our merit-based culture. Our approach to total compensation includes base salaries and annual discretionary bonuses, as well as a robust benefits package. The determination of a successful candidate’s base salary placement within the listed range will vary based on the candidate’s relevant experience and qualifications (which may also include relevant certifications, credentials and other education), the job responsibilities and scope, the commensurate resulting level of the position and other relevant factors. The listed range is also an estimate, and additional information regarding base salary and other elements of total compensation offered by Arrowstreet Capital to successful applicants will be communicated during the recruitment process. Arrowstreet Capital is a Boston-based systematic investment firm that manages global equity portfolios for institutional investors around the world. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, ancestry, genetic information, age, pregnancy, medical condition, disability, veteran or military status, marital status or any other characteristic protected by federal, state, or local law. Arrowstreet Capital is committed to working with and providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you need a reasonable accommodation for any part of the employment process due to a disability, contact us to discuss the nature of your request and contact information.