Why This Role Is ExcitingAt Innovatrics, we’re building biometric technologies that empower people across 80+ countries — and we’re now taking the next step: building our SaaS platform. As a Senior DevOps Engineer, you’ll help design and operate the infrastructure powering our biometric services and new cloud-native SaaS solutions. Your work will ensure reliability, scalability, and automation across all environments, from development to global production.You’ll be part of a highly skilled team leveraging AWS Cloud, Kubernetes, Terraform, ArgoCD, and modern observability tools to deliver resilient, automated, and observable systems that scale globally.What You’ll DoDesign, build, and operate cloud-native infrastructure supporting Innovatrics’ upcoming SaaS platform.Develop and manage containerized environments using Kubernetes and AWS services.Develop and maintain automation & reliability tools, deployment automatization (e.g., canary deployments)Implement and evolve monitoring and observability systems (Prometheus, Grafana, OpenTelemetry).Support and optimize service communication and reliability across microservices (gRPC, MQ, Keycloak, Ignite).Contribute to on-call support, root cause analysis, and reliability improvements.Collaborate closely with developers, QA, and platform engineers to improve scalability, resilience, and delivery performance.Responsible for DR tests (tabletop, partial failover, full DR, chaos/resilience)Define and ensure achievement of SLOs/SLIs based on required SLAs.RequirementsAbout YouProven experience in SRE, DevOps, or Platform Engineering in production or SaaS environments.Strong hands-on experience with AWS Cloud, Kubernetes, and Terraform.Familiar with monitoring and observability tools (Prometheus, Grafana, OpenTelemetry).Experience with networking, security, and distributed systems fundamentals.Skilled in scripting or automation using Python, Go, or Bash.You work well in cross-functional teams and take ownership of system reliability and performance.Nice-to-have:Experience with service mesh (Linkerd).Understanding of messaging systems (RabbitMQ, ActiveMQ).Familiarity with Keycloak for identity and access management.Background in building or supporting SaaS or multi-tenant systems.Our Tech StackInfrastructure & Cloud: AWS, Kubernetes, Terraform, ArgoCDNetworking & Observability: OpenTelemetry, Linkerd, Prometheus, GrafanaCI/CD & Automation: GitLab CI/CDMessaging & Integration: RabbitMQ, ActiveMQ, gRPCSecurity & Access: Keycloak, Auth0Caching & Data Layer: Redis/ElasticacheLanguages & Tools: Bash, Python, GoBenefitsAt Innovatrics, we offer highly competitive salaries because we value top talent who share our values and goals. Compensation is determined based on your level, skills, experience, qualifications, and location.Salary gross range: from 3,500 to 7,000 EUR gross/monthly, tied to competency and technical evaluation.Interview ProcessHere is the typical interview process for this role:👋 Introduction Stage (~30 min.)Recruiter Screen🧑💻 Team Interview Stage (~120 min.)We have a one single interview round that takes approximately 2 - 2,5 hours and is divided into two stages:Stage 1: Technical Interview (60 min)An interactive session with our technical team, focusing on your problem-solving approach and technical knowledge relevant to the role.Stage 2: Practical Collaboration (60~90 min)A hands-on session where you will work directly with our Engineers and Hiring Manager on a real-world problem. This is a practical, collaborative exercise designed to see how you approach challenges, communicate your reasoning, and co-create solutions in real time.🎯 Final Stage (~30 min.)CARES Interview: Final conversation with our CARES committee to ensure alignment with our core values—Collaboration, Accountability, Respect, Excellence, and Shared Mission.Reference checks and background verificationWe encourage candidates to request additional conversations with anyone they would like to meet.Learn More About UsLearn more about our culture, values, benefits and what it’s like to work at Innovatrics: https://careers.innovatrics.com/
Why This Role Is Exciting
At Innovatrics, we’re building biometric technologies that empower people across 80+ countries — and we’re now taking the next step: building our SaaS platform.
As a Senior DevOps Engineer, you’ll help design and operate the infrastructure powering our biometric services and new cloud-native SaaS solutions. Your work will ensure reliability, scalability, and automation across all environments, from development to global production.
You’ll be part of a highly skilled team leveraging AWS Cloud, Kubernetes, Terraform, ArgoCD, and modern observability tools to deliver resilient, automated, and observable systems that scale globally.
What You’ll Do
- Design, build, and operate cloud-native infrastructure supporting Innovatrics’ upcoming SaaS platform.
- Develop and manage containerized environments using Kubernetes and AWS services.
- Develop and maintain automation & reliability tools, deployment automatization (e.g., canary deployments)
- Implement and evolve monitoring and observability systems (Prometheus, Grafana, OpenTelemetry).
- Support and optimize service communication and reliability across microservices (gRPC, MQ, Keycloak, Ignite).
- Contribute to on-call support, root cause analysis, and reliability improvements.
- Collaborate closely with developers, QA, and platform engineers to improve scalability, resilience, and delivery performance.
- Responsible for DR tests (tabletop, partial failover, full DR, chaos/resilience)
- Define and ensure achievement of SLOs/SLIs based on required SLAs.
Requirements
About You
- Proven experience in SRE, DevOps, or Platform Engineering in production or SaaS environments.
- Strong hands-on experience with AWS Cloud, Kubernetes, and Terraform.
- Familiar with monitoring and observability tools (Prometheus, Grafana, OpenTelemetry).
- Experience with networking, security, and distributed systems fundamentals.
- Skilled in scripting or automation using Python, Go, or Bash.
- You work well in cross-functional teams and take ownership of system reliability and performance.
Nice-to-have:
- Experience with service mesh (Linkerd).
- Understanding of messaging systems (RabbitMQ, ActiveMQ).
- Familiarity with Keycloak for identity and access management.
- Background in building or supporting SaaS or multi-tenant systems.
Our Tech Stack
- Infrastructure & Cloud: AWS, Kubernetes, Terraform, ArgoCD
- Networking & Observability: OpenTelemetry, Linkerd, Prometheus, Grafana
- CI/CD & Automation: GitLab CI/CD
- Messaging & Integration: RabbitMQ, ActiveMQ, gRPC
- Security & Access: Keycloak, Auth0
- Caching & Data Layer: Redis/Elasticache
- Languages & Tools: Bash, Python, Go
Benefits
At Innovatrics, we offer highly competitive salaries because we value top talent who share our values and goals. Compensation is determined based on your level, skills, experience, qualifications, and location.
Salary gross range: from 3,500 to 7,000 EUR gross/monthly, tied to competency and technical evaluation.
Interview Process
Here is the typical interview process for this role:
👋 Introduction Stage (~30 min.)
🧑💻 Team Interview Stage (~120 min.)
We have a one single interview round that takes approximately 2 - 2,5 hours and is divided into two stages:
- Stage 1: Technical Interview (60 min)
An interactive session with our technical team, focusing on your problem-solving approach and technical knowledge relevant to the role.
- Stage 2: Practical Collaboration (60~90 min)
A hands-on session where you will work directly with our Engineers and Hiring Manager on a real-world problem. This is a practical, collaborative exercise designed to see how you approach challenges, communicate your reasoning, and co-create solutions in real time.
🎯 Final Stage (~30 min.)
- CARES Interview: Final conversation with our CARES committee to ensure alignment with our core values—Collaboration, Accountability, Respect, Excellence, and Shared Mission.
- Reference checks and background verification
We encourage candidates to request additional conversations with anyone they would like to meet.
Learn More About Us
Learn more about our culture, values, benefits and what it’s like to work at Innovatrics:
https://careers.innovatrics.com/
Work Where Your Code Has ImpactSmall teams. Global scale. Real responsibility from day one.---------------------------------------------------------------------------------------What You’ll Help BuildAt Innovatrics, we build biometric technologies that power elections, border control, digital identity, and secure onboarding systems across 80+ countries. Our algorithms have touched the lives of over a billion people. Here, your work won’t disappear into a backlog – it will shape real-world systems that matter.Where You’ll WorkInnovatrics HQ is in Bratislava, Slovakia, with offices in: Brazil, Czech Republic, Singapore, USA, Saudi Arabia, and Taiwan (R.O.C.)---------------------------------------------------------------------------------------Why You’ll Want to Work HereGlobal impact, local rootsFrom our HQ in Bratislava, we develop top-tier biometric solutions trusted by governments and businesses worldwide.Meaningful workOur products solve real-world challenges like elections, border control and digital identity. No fluff, no gimmicks.You’ll be trustedAt Innovatrics, everyone is empowered to design, build, and take ownership of their work, not just implement.Challenge is part of the jobCustom deployments, edge cases, tight integration – we work on complex systems, not copy-paste features.---------------------------------------------------------------------------------------Principles You’ll Stand ForCollaborationWe build better when we build together. We actively share ideas, support each other across teams, and avoid working in silos.AccountabilityWe own our actions and outcomes. We’re honest about mistakes and focus on finding solutions instead of shifting blame.RespectWe value diverse perspectives, speak up thoughtfully, and communicate with kindness and professionalism—even when it’s hard.ExcellenceWe pursue practical, effective solutions and welcome change that improves how we work. No unnecessary complexity, just quality that scales.Shared MissionWe align our individual strengths with the company’s goals. We work for collective success, not personal ego. ---------------------------------------------------------------------------------------Find Your RoleWe’re hiring across roles and levels. Browse our open positions and see where you can make an impact.[View Open Roles]
Work Where Your Code Has Impact
Small teams. Global scale. Real responsibility from day one.
---------------------------------------------------------------------------------------
What You’ll Help Build
At Innovatrics, we build biometric technologies that power elections, border control, digital identity, and secure onboarding systems across 80+ countries. Our algorithms have touched the lives of over a billion people. Here, your work won’t disappear into a backlog – it will shape real-world systems that matter.
Where You’ll Work
Innovatrics HQ is in Bratislava, Slovakia, with offices in: Brazil, Czech Republic, Singapore, USA, Saudi Arabia, and Taiwan (R.O.C.)
---------------------------------------------------------------------------------------
Why You’ll Want to Work Here
Global impact, local roots
From our HQ in Bratislava, we develop top-tier biometric solutions trusted by governments and businesses worldwide.
Meaningful work
Our products solve real-world challenges like elections, border control and digital identity. No fluff, no gimmicks.
You’ll be trusted
At Innovatrics, everyone is empowered to design, build, and take ownership of their work, not just implement.
Challenge is part of the job
Custom deployments, edge cases, tight integration – we work on complex systems, not copy-paste features.
---------------------------------------------------------------------------------------
Principles You’ll Stand For
Collaboration
We build better when we build together. We actively share ideas, support each other across teams, and avoid working in silos.
Accountability
We own our actions and outcomes. We’re honest about mistakes and focus on finding solutions instead of shifting blame.
Respect
We value diverse perspectives, speak up thoughtfully, and communicate with kindness and professionalism—even when it’s hard.
Excellence
We pursue practical, effective solutions and welcome change that improves how we work. No unnecessary complexity, just quality that scales.
Shared Mission
We align our individual strengths with the company’s goals. We work for collective success, not personal ego.
---------------------------------------------------------------------------------------
Find Your Role
We’re hiring across roles and levels. Browse our open positions and see where you can make an impact.
[View Open Roles]
