Senior DevOps Engineer

**WHO WE ARE** Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is built for 2–6 people to play together. One ticket to Level99 unlocks access to all of our games including Challenge Rooms, Player-vs-Player duels, and an art scavenger hunt. We save your progress each time you play so you can earn rewards and climb our coveted leaderboard. Alongside the games, Level99 offers a full-service bar and award-winning restaurant – featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, Disney Springs, FL, and is opening in West Hartford, CT, Paramus, NJ, King of Prussia, PA, and Raleigh, NC. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit [](http://www.level99.com/) for more details. **OVERVIEW** Level99 is looking for a Sr. DevOps Engineer to build and operate the platform behind a growing, multi-location entertainment business. You'll run our cloud environment — CI/CD pipelines, Infrastructure-as-Code, observability, and security — while also managing the fleet of systems deployed across our venues using Ansible and AWX. It's a role that spans both sides: the infrastructure behind our cloud applications and the systems running on the floor, where things have to stay up while guests are playing games. You'll also help shape the standards and practices for how we build and operate as we continue to grow. ### RESPONSIBILITIES - **Ship reliably** — build and maintain CI/CD pipelines and Infrastructure-as-Code that make deployments repeatable and safe - **Build and run our cloud platform** — design and maintain the infrastructure behind our applications, from deployment architecture to networking - **Run the venue fleet** — manage the systems deployed across our locations with Ansible and AWX, keeping configuration and updates consistent as we open new venues - **Support what runs on the floor** — manage application dependencies and drivers on venue systems, partnering with our infrastructure and hardware teams on new deployments - **Keep systems healthy** — instrument monitoring, logging, and alerting so problems get caught before guests notice - **Protect the environment** — manage IAM, secrets, and access controls, and stay ahead of vulnerabilities - **Set the bar** — establish documentation, runbooks, and standards that make the platform easier to operate as we grow ### MUST-HAVE SKILLS - Hands-on production experience with a major cloud provider (GCP preferred; strong AWS or Azure experience considered) - Production experience with containers and orchestration (Docker, Kubernetes) - Production experience with Ansible (or similar) for configuration management across distributed systems - Proficiency with Infrastructure-as-Code, Terraform preferred - Experience building and maintaining CI/CD pipelines (CircleCI, GitLab CI, Jenkins, or similar) - Scripting and automation ability in Python or Bash - Comfort working with the Linux command line, including package management and troubleshooting application dependencies - Demonstrated ownership of production systems, including on-call and incident response - Strong written communication and documentation habits ### OTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE - Experience with monitoring and logging tooling (Datadog, Grafana/Prometheus, or similar) - Experience with AWX or Ansible Automation Platform for fleet management at scale - Working knowledge of cloud networking and IAM/secrets management - Experience supporting systems that interface with physical hardware — device drivers, peripherals, or display and audio subsystems - Database operations experience — backup strategy, restore testing, version upgrades - Experience with distributed or multi-site environments, including compute running outside a central cloud region