Senior Digital Communication and Social Media Manager

Job description

Alice & Bob is developing the first universal, fault-tolerant quantum computer to solve the world’s hardest problems. The quantum computer we envision building is based on a new kind of superconducting qubit: the Schrödinger cat qubit 🐈‍⬛. In comparison to other superconducting platforms, cat qubits have the astonishing ability to implement quantum error correction autonomously! We're a diverse team of 250+ brilliant minds from over 35 countries united by a single goal: to revolutionise computing with a practical fault-tolerant quantum machine. Are you ready to take on unprecedented challenges and contribute to revolutionising technology? Join us, and let's shape the future of quantum computing together! **About the Role** At Alice & Bob, Marketing translates frontier quantum research into powerful, accessible narratives. We work directly with our physicists and engineers to build deep credibility with technical audiences. We are a lean, hands-on team where everyone ships high-impact work to build the most respected and beloved brand in quantum. **About the Mission** Your mission is to own and scale our social media and email channels end-to-end—driving everything from growth strategy to content and community. While you'll collaborate with R&D, Marketing leadership, and creative partners for heavy production, the creative spark, vision, and execution strategy must come from you. **About You** Are you a hands-on builder who lives at the intersection of science and storytelling? We need an exceptional communicator to design and lead our new marketing function. This isn’t about basic marketing; it’s about managing complex stakeholder landscapes, fueling community growth, and intuitively knowing the difference between good and legendary content. ### Responsibilities - **Own the digital communication calendar** in sync with the PR Manager and Content Manager, and keep it full. - **Plan and execute our new channel expansion** (Reddit, TikTok, Instagram etc.), setting growth objectives and KPIs per channel. - **Build and grow our email marketing channel** from the current 3000~ subscribers to new heights, tooling, segmentation, templates, strategy. - **Stay sharp on the industry**: develop your science communication chops with our scientists, track competitors and share-of-voice, and watch leading tech communicators to keep us top-of-industry. - **Select and manage external providers** (e.g. content, ads, photo, video, and design production) to scale the digital communication function. - **Run community management**: monitor comments, mentions, and DMs, reply in our brand voice when crucial, and escalate sensitive feedback. - **Oversee the creation, scheduling, and publishing of content** (copy + visuals) across our digital channels weekly, both organic and paid. - **Hunt for stories inside the company**, interviewing scientists and engineers, and turn them into social-native content for thought leadership and employer branding. - **Translate complex science into compelling narratives** for audiences ranging from researchers to a curious teenager. - **Report and analyze** marketing data and track achievement of KPIs. ### Requirements - **9+ years** of relevant professional experience (excluding internships) in digital marketing, communication, growth marketing or content creation. - **Proven track record** of launching and growing social media channels or online communities, bring examples and numbers. - **Visual thinker** with a real taste for **design and branding**, you are tasteful with design tools and have previous experience with: Canva, Figma, Adobe Suite, InDesign, or equivalent. - **Native or C2-level written English**, with published work we can read (posts, threads, articles, scripts, newsletters, whatever you've shipped). - Advanced technical and scientific communication; a proven track record of synthesizing complex, high-level technical subject matter into accessible, clear content tailored to diverse audiences. - **Fluent with AI** tools for content creation, and workflow (2026 standard). - A pragmatic problem-solver who brings a 'no task too small' mindset to support the team and keep critical milestones on track. - **Love social media** a little too much (in a productive way). **Nice to have:** - STEM background (Physics, Computer Science, Engineering, Math). - Experience in a fast-moving startup, deep-tech environment or small agency. - A track record of explaining technical things online, a blog, a YouTube channel, a popular X/Reddit account, a Substack, etc. - You follow the quantum computing industry already and have opinions about who's doing it right. ### Recruitment Process - Screening Call with Grace, Talent Acquisition Specialist (30 min) - Hiring Manager Interview with Niccolo (45 min) - Technical Interview/Presentation with the Team (120 min) - Leadership Team Interview (45 min) - Fit Interview (45 min) - Reference check