Senior Digital Designer

Job description

Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick. **About us** Insider One is the **#1 platform** that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and **become unstoppable.** Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered **by 1,500+ team members representing 50+ nationalities across 30+ offices**. With AI at its core and an integrated Customer Data Platform (CDP), **Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels**, including WhatsApp, SMS, Email, Web, App, and Site Search. We recently raised one of the largest funding rounds in the industry, **a $500M Series E led by General Atlantic**. We are backed by top-notch investors, including **Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst**, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on. Insider One was congratulated for becoming one of the only **woman-founded, women-led B2B SaaS unicorns** in the world. Loved by customers, recognized by analysts, **we are the only vendor recognized as the #1 leader** in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it — [see for yourself](https://www.gartner.com/reviews/market/multichannel-marketing-hubs/compare/product/braze-customer-engagement-platform-vs-insider-vs-salesforce-cloud). We consistently outperform and continue our leadership, and [the results speak for themselves](https://insiderone.com/insider-migration/). From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the **most socially progressive technology communities** in the world. Through our social responsibility initiatives like *100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables*, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM. Behind all these achievements is **an exceptionally talented, visionary team of overachievers** that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading. ## What we’re looking for We’re looking for a systems-minded, digitally fluent Senior Designer to build the visual foundations that make Insider One unmistakable and scalable. Working with the Creative Director, Website Development Team, and other designers, you’ll own brand systems and web design from concept to production-ready execution, creating the components, templates, and page experiences that help global marketing move faster without sacrificing quality. This hands-on senior individual-contributor role is for someone who thinks beyond one-off assets. You’ll translate brand and business goals into responsive websites, landing pages, campaign systems, and reusable frameworks; partner with developers through handoff and QA; and use Claude and MCP-enabled tools to accelerate exploration, prototyping, documentation, and production. You’ll thrive in ambiguity and own the work until it is live. ### What You Will Do - Partner with the Creative Director to evolve Insider One’s visual identity and turn brand strategy into distinctive, high-performing digital experiences. - Build and document scalable brand systems in Figma, including components, variables, grids, templates, iconography, illustration, typography, and image treatments. - Own website pages, landing pages, launch experiences, and microsites from information structure and wireframes to responsive, developer-ready design. - Work closely with the Website Development Team on interactions, feasibility, accessibility, performance, handoff, and detailed design QA before launch. - Design for WordPress confidently, understanding templates, reusable modules, CMS constraints, and responsive behavior; Elementor is a strong advantage. - Turn ambiguous briefs and complex B2B technology into clear design directions, prototypes, and visual stories, presenting and defending the rationale. - Create reusable templates and self-service systems that help designers and global marketing teams produce consistent, on-brand work at speed. - Use Claude, Adobe AI tools, and Model Context Protocol-enabled workflows to research, ideate, prototype, automate repetitive work, and improve developer handoff. - Review live implementation and other designers’ work, giving precise feedback that protects the brand, raises craft, and develops the wider team. - Manage multiple projects with strong file hygiene, version control, documentation, and prioritization, using performance feedback to improve future work. ### What You Will Need - 6+ years of experience in brand, visual, digital, or web design within fast-growth B2B SaaS, technology, a design studio, or an agency. - A standout portfolio showing sophisticated brand systems, responsive web design, digital campaigns, and clear technology storytelling. - Expert Figma skills, including Auto Layout, components, variants, variables, libraries, prototyping, responsive systems, and developer handoff. - High professional proficiency across Adobe Creative Cloud, particularly Photoshop, Illustrator, InDesign, Acrobat, After Effects, and Premiere Pro. - Exceptional visual craft across typography, layout, composition, grids, hierarchy, color, image selection, and digital art direction. - Strong systems thinking, with proven experience turning visual identity into reusable components, templates, guidelines, and frameworks. - Strong knowledge of web and UX principles, including responsive behavior, accessibility, conversion, performance, interaction, and technical constraints. - Working knowledge of WordPress from a designer’s perspective, including CMS constraints and implementation validation; Elementor is a plus. - Experience collaborating with developers, preparing clear specifications, resolving implementation questions, and completing meticulous QA. - Practical, daily use of AI tools such as Claude and Adobe Firefly for research, concepting, iteration, production, and documentation. - Hands-on familiarity with Model Context Protocol workflows connecting Figma to Claude Code, Cursor, Codex, or similar environments. - Comfort with speed and ambiguity, defining problems, proposing direction, managing feedback, and owning work through delivery. - Excellent communication and presentation skills, with confidence explaining decisions and working directly with senior stakeholders. - A collaborative, low-ego approach, with the ability to strengthen other designers’ work and contribute across global teams. ### Was this role made for you? Let’s talk! We’re curious beings and can’t wait to get to know you. We provide equal opportunity in a zero-discrimination workplace and not only welcome but also embrace everyone, regardless of sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status. ### What We Offer - Enjoy a monthly meal allowance designed to enhance your daily routine. - Access comprehensive private health insurance. - Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and Neoskola, and CloudGuru. - Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills. - Be part of a diverse team that’s as global as it gets, where every voice is heard and 50+ nationalities build together. - Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build. - Help build the team you want to work with and enjoy rewarding referral bonuses. - Opportunities to give back to your community through volunteering and purpose-driven social impact projects. - From global retreats to team-building activities, expect year-round events that turn into lifelong memories. - Get inspired by the greatest minds in the tech industry through events like our Tech & Dev Talks.