Senior Digital Project Manager

Job description

Blenderbox is a fully-remote (HQ in NYC) human-centered design and technology agency. We work with public-sector organizations to build user-friendly digital services and modernize complex systems. We’re looking for a Senior Digital Project Manager with strong technical acumen, excellent client-facing skills, and the ability to guide complex projects from strategy through delivery. This is a senior role for someone who brings clarity, confidence, and sound judgment. You should be comfortable navigating technical conversations, anticipating risks, identifying opportunities within ongoing work, and and shaping direction throughout the project, not just managing tasks and schedules. What You’ll Do Lead delivery of large-scale digital initiatives across UX, content, engineering, and platform implementation Manage multiple concurrent projects and workstreams, balancing priorities and maintaining steady delivery across teams. Serve as the primary client point of contact and strategic partner, supporting decision-making and guiding discussions around options, risks, and priorities Translate business goals and requirements into structured plans, roadmaps, and decision frameworks Partner with technical leads to interpret requirements, clarify constraints, and ensure technical work is planned and executed smoothly. Manage CMS-focused builds—like Drupal and WordPress—including configuration planning, content migration workflows, and coordination with engineering Oversee QA processes: test plans, acceptance criteria, issue triage, and release readiness Facilitate internal and client meetings and workshops, like sprint planning, kickoffs and reviews, and stakeholder alignment sessions Identify opportunities within projects to improve efficiency, streamline workflows, and support smoother delivery. Support resource planning, including assembling and adjusting project teams based on capacity and required skills Assist in contractor or specialist recruitment when specific expertise is needed Maintain organized project documentation across Jira, Confluence, and Google Workspace Contribute to pre-sales efforts by supporting proposals, scopes, schedules, and delivery models Contribute to strengthening the PM practice by refining internal processes, coordination methods, and delivery standards across the agency. Who Thrives in This Role People who bring clarity and structure to complex or shifting environments People who can self-direct and make informed decisions without constant escalation People who comfortably learn and navigate technical context alongside engineering teams People who balance structure with pragmatism and avoid unnecessary overhead People who recognize opportunities and help shape direction as work evolves People who focus on outcomes and value—not just hours or activity People who collaborate well with UX, engineering, and product strategy teams People who communicate calmly, clearly, and consistently with clients and internal teams People who take ownership of delivery and maintain steady momentum across teams What You Bring 7+ years managing digital projects in an agency or similarly-paced environment (this is a senior role; junior and mid-level candidates will not be considered) Strong technical understanding of web platforms, CMS architectures, APIs, integrations, and development workflows Hands-on experience managing Drupal or WordPress builds, migrations, or enhancements Ability to anticipate risks, understand tradeoffs, and contribute to strategic decisions Experience guiding multidisciplinary teams (UX, engineering, strategy, QA, content) Clear communication skills—able to simplify complexity and move discussions forward Ability to coordinate resources, understand staffing needs, and assemble effective project teams A value-driven approach to delivery—focused on outcomes, efficiency, and thoughtful execution Interest in strengthening PM operations internally through improved processes and cross-team alignment Willingness to support pre-sales and proposal efforts where PM insight is valuable Nice to Have Experience with public-sector or large enterprise modernization projects Familiarity with accessibility standards and requirements (e.g., WCAG concepts) Exposure to discovery methods, IA, content strategy, and structured research processes Understanding of engineering principles or development concepts (not as an engineer, but as a partner to engineering teams) Experience supporting or integrating with SaaS platforms or multi-system ecosystems Agile/Scrum, or other certifications Compensation & Benefits We offer competitive compensation commensurate with experience, along with a benefits package for full-time employees that includes health coverage, paid time off, and retirement contributions. Additional details will be shared during the interview process. Our Approach We focus on delivering well-structured, user-friendly digital services for public-sector organizations. Our teams work with a high level of autonomy and transparency, with an emphasis on clear communication, realistic planning, and consistent follow-through. We value practicality over bureaucracy and look for people who can help strengthen our delivery practice while keeping projects moving with purpose. How to Apply Please submit your résumé, a cover note, a summary of your relevant experience and any samples you wish to show us. Apply using the link. Must be a US Citizen or authorized to work in the US. Due to the anticipated high volume of applications, we regret that only candidates selected to move forward will be contacted. Thank you for your interest in working with us. No recruiters, please.