Senior Director, Commercial Analytics & Decision Science

Job description

**This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Director, Commercial Analytics & Decision Science based in the United States.** As Senior Director, Commercial Analytics & Decision Science, you will shape the strategic direction of commercial analytics and transform complex data into actionable insights that drive business growth. You will build and lead a centralized analytics capability supporting an expanding portfolio of therapies for rare diseases. Partnering with senior leaders across Sales, Marketing, Forecasting, Market Insights, Patient Access, Finance, and Commercial Operations, you will influence critical business decisions and investment priorities. You will integrate patient, prescriber, account, access, promotional, and field performance data to uncover growth opportunities and improve commercial effectiveness. You will also develop an advanced analytics roadmap encompassing predictive modeling, patient journey analytics, customer segmentation, and resource optimization. This leadership role combines strategic vision, technical expertise, and hands-on execution in a collaborative, fast-paced biotechnology environment. Your work will help strengthen commercial performance, prepare for future product launches, and ultimately support the delivery of innovative treatments to people living with rare diseases. ### Accountabilities: - Develop and execute the commercial analytics and decision science strategy for existing brands, new indications, and future product launches, ensuring alignment with business objectives and long-term portfolio growth. - Build an integrated view of commercial performance by connecting demand generation, patient identification, referrals, treatment starts, market access, conversion, persistence, prescriber behavior, account performance, promotional effectiveness, and field execution. - Lead advanced analyses to identify performance drivers, quantify commercial opportunities and risks, evaluate business outcomes, and deliver actionable recommendations to executive and commercial leadership teams. - Provide analytical leadership and strategic decision support for business reviews, launch planning, annual operating plans, customer strategy development, and post-launch performance assessments. - Establish and implement an advanced analytics roadmap covering customer segmentation, patient journey analytics, promotional response measurement, predictive modeling, next-best-action recommendations, and commercial resource optimization. - Create a structured process for analytics intake, prioritization, and resource allocation, ensuring teams focus on the highest-value business questions and minimizing duplicated or low-impact work. - Establish consistent standards for key performance indicators, analytical methodologies, business definitions, documentation, and quality assurance while improving the efficiency of recurring reports and dashboards. - Collaborate closely with Forecasting, Market Insights, Field Operations and Excellence, Commercial Systems and Data, Sales, Marketing, Patient Access, and Finance to connect analytical insights with forecasting, commercial strategy, and field-level decisions. - Lead, mentor, and develop a growing Commercial Analytics team, fostering analytical rigor, business acumen, accountability, and continuous professional development. - Manage external analytics partners, service providers, and related investments to ensure high-quality deliverables, effective collaboration, and appropriate use of resources. - Translate complex analytical findings into clear, compelling narratives and executive-ready recommendations that enable timely decisions and measurable business action. - Balance strategic capability development with immediate business needs, constructively challenge ambiguous requests, and guide stakeholders toward evidence-based decisions in a dynamic commercial environment. ## Requirements: - Bachelor's degree in a relevant discipline is required. An advanced degree in Analytics, Statistics, Data Science, Economics, Business, Life Sciences, or a related field is preferred; an equivalent combination of education and relevant professional experience may be considered. - At least 12 years of progressively responsible experience in pharmaceutical or biotechnology commercial analytics, decision science, data science, business insights, or a related function, including demonstrated people leadership experience. - Substantial experience across multiple commercial analytics domains, such as brand performance, patient journey analysis, customer segmentation, promotional response, market access, product launch analytics, or field effectiveness. - Strong understanding of pharmaceutical commercial data sources, including claims, specialty pharmacy, patient hubs and support services, CRM systems, field activity, payer and access data, laboratory data, digital engagement, and promotional activity. - Demonstrated expertise in applying advanced analytical methods and translating technical findings into practical, commercially relevant recommendations that influence business strategy and resource allocation. - Experience supporting product launches and building or scaling commercial analytics capabilities within a growing organization; experience in rare diseases, specialty pharmaceuticals, or nephrology is preferred. - Proven ability to develop analytics strategies, establish priorities, improve analytical processes, and balance long-term capability development with immediate business requirements. - Strong leadership and team development skills, including the ability to coach analytical professionals, manage external partners, and build a high-performing, collaborative function. - Demonstrated ability to influence senior leaders and cross-functional stakeholders, challenge assumptions constructively, and align diverse teams around shared business priorities. - Excellent written and verbal communication skills, strong executive presence, intellectual curiosity, and sound commercial judgment. - High standards for analytical rigor, data quality, methodological consistency, and the ability to communicate complex information clearly to both technical and nontechnical audiences. - Ability to thrive in a fast-paced, evolving environment while managing competing priorities and maintaining a strong focus on business impact. - Willingness and ability to travel as needed. - Ability to perform face-to-face work with customers and colleagues and attend onsite activities in San Diego when required. Although the position offers a remote work arrangement, it is not fully remote and may require in-person collaboration. ## Benefits: - **Competitive base salary:** Target annual base salary ranging from **$219,000 to $285,000**, depending on experience, education, skills, and work location. - **Performance-based compensation:** A comprehensive compensation package combining base salary, short-term incentive compensation, and long-term incentives through company stock. - **Comprehensive healthcare coverage:** Medical, dental, and vision benefits for eligible employees and their dependents. - **Financial wellness:** Retirement savings plans with employer matching contributions to support long-term financial security. - **Life and disability insurance:** Coverage options designed to provide additional financial protection for eligible employees. - **Generous paid time off:** Paid leave to support rest, personal commitments, and work-life balance. - **Well-being and employee support:** Access to wellness initiatives and employee assistance programs designed to support personal and professional well-being. - **Remote work flexibility:** A US-based remote arrangement with opportunities for in-person collaboration and onsite work in San Diego as required. - **Leadership and career development:** The opportunity to build and lead a growing analytics function, shape enterprise-level commercial strategy, and influence important business decisions. - **Strategic impact:** Direct involvement in commercial innovation, product launch readiness, advanced analytics adoption, and growth initiatives within the rare disease therapeutics sector. - **Collaborative environment:** Work alongside multidisciplinary teams committed to innovation, patient-centered outcomes, accountability, and cross-functional partnership. - **Meaningful mission:** Contribute to the development and delivery of life-changing therapies for people living with rare diseases and help address unmet medical needs.