Senior Director, Global Purchase-to-Pay and Global Business Services Site Lead

Job description

At Elanco (NYSE: ELAN) – it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People. At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights. Making animals’ lives better makes life better – join our team today! Your Role: As Senior Director, Global Purchase-to-Pay and Global Business Services Site Lead, you will lead Elanco’s global Purchase-to-Pay (P2P) organization and serve as the site leader for our Global Business Services organization in Guadalajara, Mexico. In this role, you will oversee service delivery, compliance, transformation, and stakeholder partnerships across multiple geographic markets while building a strong site culture, employee engagement, and a unified One Elanco mindset. This role is ideal for a visible, people-first leader who can connect strategy with day-to-day operations in a global, fast-moving environment. Your Responsibilities: Lead global Purchase-to-Pay (P2P) operations across purchase order maintenance, invoice processing, payments, and employee expense processing, ensuring performance against Key Performance Indicators (KPIs), Service Level Agreements (SLAs), governance standards, and audit requirements. In partnership with P2P Global Process Owner, drive end-to-end process improvement, organizational change, and transformation initiatives, including support for Enterprise Resource Planning (ERP) systems, testing, controls, and Sarbanes-Oxley (SOX) compliance. Lead and develop large, cross-country teams while building a high-performing, engaged culture and strengthening the identity of the Global Business Services organization at the Guadalajara site. Partner closely with Procurement, Finance, Human Resources (HR), Legal, Compliance, Information Technology (IT), Facilities, Commercial, Manufacturing, and Corporate leaders to resolve issues, influence decisions, and improve business outcomes across regions. Oversee Guadalajara site operations, including local communications, leadership forums, budget and cost center management, workplace services, and local compliance, while serving as the escalation point for significant operational matters. What You Need to Succeed (minimum qualifications): Education level — Bachelor’s or Master’s degree in Finance, Accounting, or a related field A minimum of 10 years of experience in global business services, shared services, or finance operations Experience leading end-to-end Purchase-to-Pay (P2P) operations, including purchase order maintenance, invoice processing, payments, employee expense processing, compliance controls, and audit readiness Experience leading global, cross-country teams and organizations of 100+ employees within large multinational companies Demonstrated experience leading organizational change, transformation, and cross-functional stakeholder management across regions and business priorities Fluency in Spanish and English What will give you a competitive edge (preferred qualifications): Direct Finance or Accounting leadership background Experience as a site leader within a Global Business Services (GBS) or shared services organization Experience working across Latin America and multiple global markets Experience managing site budgets, cost centers, and workplace operations A leadership style that builds culture, employee engagement, and strong collaboration across teams and functions Additional Information: Travel: Up to 20% annually Location: Guadalajara, Mexico Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job‑related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.