Senior Director of Alliance Management, Strategic Accounts

Job description

PhaseV is a Boston-based technology company that redefines clinical development at scale with its enterprise-ready, multi-modal AI/ML platform — accelerating decisions, de-risking trials, and driving more efficient portfolio strategies. With over $65M raised from Accel, Insight, and others, we are poised to make a significant impact on how drugs are developed and brought to market. Our tools span the entire pharmaceutical development process, from early program and portfolio decision-making through execution on registrational trials. From our Trial Optimizer platform which designs smarter clinical trials, to our ClinOps module, which enhances site selection by integrating patient-level insights, our offerings provide sponsors and CROs with a flexible, scalable toolkit for optimizing every stage of clinical development. We’re already collaborating with over 150 biopharma partners, including 10 of the top pharmaceutical companies, as well as multiple CROs and biotechs, with many more in late stage discussions. **The Role:** We are seeking a dynamic and experienced **Senior Director of Alliance Management** to lead our Alliance Management function. You will set strategy for the team, own our most important client relationships post-sale, and translate technically complex and scientific concepts into clear value for pharma stakeholders as you drive renewal, expansion, and upsell across our accounts. **Your Responsibilities:** **Team & Function Leadership** - Own the strategic direction of the Alliance Management function, working closely with leadership to define how the team operates and scales - Provide mentorship and guidance to other Alliance Managers on the team - Serve as a senior point of escalation and thought partner for complex account situations **Account Management & Growth** - Develop and execute strategies to drive expansion, upsell, cross-sell opportunities, and revenue growth within assigned accounts - Partner closely with Business Development and delivery teams to ensure ongoing projects succeed and new opportunities are identified early - Act as a trusted advisor to clients, developing and maintaining strong relationships with scientific and business stakeholders **Internal Collaboration & Operational Excellence** - Work cross-functionally with business development, product, data science, and marketing teams to ensure seamless execution at assigned accounts - Track KPIs and measure success for the function overall - Represent PhaseV externally at conferences and industry events as needed - Develop deep expertise in PhaseV's offerings to identify new business opportunities, and build strong command of the target market and ideal champions within biotech and pharmaceutical organizations **Qualifications:** - 10+ years of experience in biotech, pharmaceutical, or a technology vendor serving pharma clients, with a strong focus on alliance management, strategic partnerships, or account growth - Demonstrated experience owning the relationship at named accounts including expansion, renewal, and upsell - Comfort operating as a senior, credible voice with pharma stakeholders with strong scientific and commercial credibility - Strong technical and analytical understanding; experience with AI/ML solutions through previous roles is a plus - Ability to clearly communicate with a wide range of stakeholders and translate scientific insights into actionable decisions - Engaged listener who leverages input and a variety of perspectives to develop solutions - People management or mentorship experience a plus **Desired Skills:** - BS in a relevant field; MS, PhD, MBA, MD, or other relevant advanced degree strongly preferred, but not required if scientific/commercial credibility is otherwise well established - Background in biopharma, consulting, or a similar role at an AI/ML vendor serving pharma clients - Driven, self-motivated, and passionate about innovation in drug development - Expertise in developing and delivering presentations for diverse stakeholders **What We Offer:** - Join us on a mission to change the world for the better. - The opportunity to work with an amazing team passionate about making a real-world impact. - Extremely hard and diverse problem setting, in which the team is pushing the envelope. - A collaborative and dynamic startup environment. - Professional growth and development opportunities. - Competitive compensation and equity participation - Comprehensive benefits, 401(k) match, and flexible hybrid culture