About the Company
We’re a vacation rental company where great people create exceptional experiences. From our humble beginnings with a simple idea, we've grown into a trusted industry leader delivering genuine hospitality to every guest. What sets us apart isn't just our advanced technology or high property standards, but our culture of doing things the right way, building trust, and supporting each other as a team. When you join Casago, you're not just taking a job—you're becoming part of a company that values your contributions, invests in your growth, and gives you the opportunity to make a real impact on the homeowners and guests we serve every day.
About This Job
We’re hiring a Senior Director of Marketing to lead marketing for Casago, the franchisor. You’ll own the Casago brand and the demand behind it: building homeowner and guest awareness nationally, governing brand standards across the network, and stewarding the official franchise marketing fund on behalf of every franchisee who contributes to it. You’ll work shoulder to shoulder with Franchise Operations, Franchise Success Managers, and the Vacasa.com / Casago.com website team to turn brand strategy into bookings, owner leads, and franchisee growth. This is a builder’s seat reporting directly to the COO you’ll set the strategy and own the outcomes.
Essential Job Functions
- Own the Casago brand: Set national brand strategy and positioning, and grow awareness among the two audiences that matter most, homeowners who could trust us with their property, and guests who could book a stay. Make “national brand, local heart” something people feel, not just a tagline.
- Govern brand standards: Build and maintain the Casago brand system identity, voice, visual standards and ensure it’s applied consistently across every franchise market. Equip local operators to use the brand well, and hold the line where it counts.
- Steward the franchise marketing fund: Own strategy, budgeting, allocation, and transparent reporting for the official franchise marketing fund. Deploy pooled dollars where they drive the most network-wide impact, demonstrate ROI clearly to franchisees, and partner with the franchisee community (e.g., a marketing advisory council) to keep trust high and spend accountable.
- Drive homeowner awareness and supply: Partner with the owner growth team to enable brand-level demand generation that builds homeowner awareness and feeds qualified owner leads into franchisee pipelines, growing homes under management across the network.
- Help drive guest demand and direct bookings: Work with the Vacasa.com and Casago.com teams to help build the performance engine – assist in paid, SEO, lifecycle/CRM, and content strategy that grows profitable guest demand and direct-bookings.
- Partner on the digital storefront: Work extensively with the Vacasa.com / Casago.com website team on SEO, content, conversion, and a coherent digital strategy across both domains.
- Enable the franchise network: Partner cross-functionally with Franchise Operations and Franchise Success Managers to deliver turnkey local marketing playbooks, templates, co-op programs, and AI-powered tools so a great operator can market like a national brand on day one.
- Build AI-first systems: Treat AI and automation as core infrastructure, not a side project. Stand up a lean martech and content stack that lets a small team operate at national scale.
- Own the numbers: Tie marketing to growth brand health and awareness, CAC, ROAS, owner LTV, booking conversion, and marketing-fund ROI. Build the dashboards and the discipline behind them.
- Lead and grow the team: Hire, develop, and lead a high-leverage marketing team and the agency and vendor partners around it.
- Other duties as assigned because every day is different in hospitality!
Skills + Qualifications
- 10+ years in marketing with 5+ years leading teams, and a track record of owning both brand and performance/demand generation at scale.
- Experience in a multi-location, franchise, marketplace, hospitality, travel, or real estate environment ideally marketing to two audiences at once (supply and demand).
- Hands-on experience managing a franchise marketing fund, co-op ad fund, or pooled marketing budget with the transparency and franchisee buy-in those require. (Strongly preferred.)
- Both real brand-building instincts and deep performance fluency in paid media, SEO, lifecycle, attribution. You’re equally comfortable in the creative review and the spreadsheet.
- Proven cross-functional leadership: you can align operations, franchise-facing teams, and web/product partners without relying on direct authority.
- Demonstrated adoption of AI and automation to do more with less
- Sound financial stewardship and comfort owning a meaningful budget you’re accountable for.
- A bias for action, low ego, and genuine curiosity. You’re direct, you cut the fluff, and you’d rather ship and learn than polish forever.
- Comfort operating in a fast-moving, lean environment where you’ll build the plane while flying it.
- Bonus: vacation rental / PropTech experience, franchise development exposure, or PR/communications chops.
Compensation
- $120800 - $160050 / year. Actual pay will vary based on a candidate's skill, experience, education and/or location.
- Bonus details: AIP Bonus Plan.
Workplace Environment + Expectations
- This position in 100% remote. Ability to work from home and resides in one of the followings states: AK, AL, AZ, CA, CO, DE, FL, GA, HI, ID, IL, IN, LA, MA, MD, ME, MI, MN, MO, MT, NC, NH, NJ, NM, NV, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, or WY
Physical Demands
Ability to move freely (standing, stooping, walking, bending, pushing, pulling, and repetitive hand/finger motions) and lift up to a maximum of twenty-five (25) pounds without assistance.
Benefits + Perks
- Health/dental/vision insurance based on hours worked
- Employer Sponsored & Voluntary Supplemental Benefits based on hours worked
- 401K retirement savings plan with immediate 100% company match on the first 4% you contribute
- Health & Dependent Care Flexible Spending Accounts based on hours worked
- Paid Flex Time Off / Vacation & Sick Time
- Employee Assistance Program (EAP)
- Employee Discounts
- Please visit our careers page to review our full benefits offerings
Casago is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged. Casago is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.
Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver’s license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver’s license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.
An offer of employment for this role will be contingent upon the successful completion of a background check and / or an OFAC screening, country dependent.
