Senior Director of Revenue Management

Job description

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: About the role As Senior Director of Revenue Management at The Park Gstaad, A Four Seasons Hotel, you will lead the revenue management and yield strategy for The Park Gstaad and Four Seasons Hotel des Bergues Geneva. Based in Gstaad and reporting to the Commercial Director, you will provide strategic revenue leadership across both properties, driving pricing, forecasting, inventory, segmentation, distribution and overall revenue optimization. You will also lead Total Revenue Optimization across both hotels, partnering closely with commercial, financial and operational leadership to maximize revenue, profitability and market performance. With a planned start date in October / November 2026 , this is a unique opportunity to take on a senior multi-property Revenue Management role while joining the pre-opening journey of The Park Gstaad ahead of its opening in Summer 2027. What you will do Lead the revenue management and yield strategy for The Park Gstaad and Four Seasons Hotel des Bergues Geneva. Develop and execute pricing, forecasting, inventory, segmentation and distribution strategies across both properties. Drive Total Revenue Optimization across both hotels, identifying opportunities to maximize overall revenue and profitability. Lead forecasting, Revenue Strategy Meetings, performance analysis and revenue-related budget planning for both properties. Monitor demand patterns, booking pace, market trends, competitor performance and business mix to identify opportunities and risks. Optimize Rooms revenue across market segments, room types and distribution channels. Translate data, market intelligence and guest behaviour insights into clear and actionable revenue strategies. Partner closely with Sales, Marketing, Reservations, Finance and operational leadership across both properties. Lead, coach and develop the Revenue Management and Reservations teams. Foster a strong revenue management culture and data-driven decision-making across both properties. Support the pre-opening revenue readiness of The Park Gstaad, including pricing, forecasting, segmentation, distribution, systems and performance measurement. What you bring University degree in Hospitality Management, Business Administration, Finance, Economics, Accounting or a related field. Minimum 5 years of progressive experience in hotel Revenue Management, Yield Management, Distribution or Hospitality Analytics, preferably within luxury hospitality. Strong experience in pricing, forecasting, inventory management, segmentation, distribution and revenue optimization. Strong understanding of Total Revenue Optimization and the ability to identify revenue opportunities across the overall hotel operation. Excellent analytical skills with the ability to translate complex data and market intelligence into effective business decisions. Previous multi-property experience is highly advantageous. Advanced knowledge of MS Excel, including pivot tables and data visualization; experience with IDeaS G3 RMS, IDeaS RevPlan, Opera PMS, Power BI, STR, TravelClick or Lighthouse is advantageous. Strong leadership, communication and collaboration skills with the ability to influence across properties, functions and seniority levels. Fluent English, German and/or French are required. In accordance with Swiss employment regulations, only candidates holding Swiss or EU/EFTA citizenship, or a valid Swiss work authorization, can be considered for this position. What we offer: Competitive salary and comprehensive benefits. Employee meals and uniform laundry service. Monthly Employee Recognition Program. Global career growth opportunities through Task Forces and Transfers. Employee Travel Program after 6 months. Schedule & Hours: Full-time position with flexibility for evenings, weekends, and holidays per seasonality. Seasonal operation with primary opening periods from June to September and December to March.