Senior Director Operations

Job description

**Have you ever enjoyed Arnold®, Brownberry® or Oroweat® bread? A Thomas’® English muffin or bagel? Or perhaps snacked on a Sara Lee®, Entenmann’s® or Marinela® cake or donut? If the answer is yes, then you know Bimbo Bakeries USA!** **More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves.** **Come join the largest baking company in the world and our family of 20,000 associates nationwide!** **Top Reasons to Work at Bimbo Bakeries USA:** **Salary Range: $181,600 - $254,200** **Annual Bonus Eligibility** **Comprehensive Benefits Package** **Paid Time Off** **401k & Company Match** #LI-VB1 **Position Summary:** The Senior Director of Operations plays a strategic role in supporting their region’s bakeries to win as one team, bake with world-class practices, grow our people, and serve our customers. They will ensure operational capabilities within their bakeries by providing resources pertaining to training, coaching, talent, and finances needed to run the Operations Excellence Playbook. They will also stay highly connected to the marketplace to ensure their bakeries assume ownership of it and are accountable for meeting the needs of sales partners. The Senior Director of Bakery Operations will translate BBU’s strategy into actionable region plans and lead change efforts to drive continuous improvement and business results across the five pillars. They will build a pipeline for, and continuously develop, both salaried and hourly talent, as well as build a culture committed to growing our business and growing our people. **Key Job Responsibilities:** - Lead as an Operations Excellence Vision Carrier, serves the frontline through pursuit of excellence, and drives accountability for running the playbook across all bakeries in their region - Lead the growth and development of Bakery Leaders and equip them to coach their teams towards achieving world-class results - Partner with Bakery Leaders to deliver each bakery’s annual productivity targets in support of achieving BBU’s annual profit plan. - Lead a culture focused on continuous improvement and positive change in the areas of associate engagement and delivering sustainable results - Model, uphold and promote our E5 Leadership Behaviors: Embrace the Consumer, Ensure Operational Capabilities, Empower and Involve, Engage and Develop, and Expect Ownership and Accountability - Operate with a One Team mentality by partnering with peers in matrix organizations including Supply Chain, Engineering, Quality Assurance, R&D, Sales, Human Relations, Finance, and other departments to coordinate all phases of operations and provide the best product and service to customers - Understand market needs driving future bakery demand; build and implement plans to grow capabilities necessary to meet market needs. - Describes a sense of ownership over ensuring consistent full staffing and building a pipeline of talent for all assigned bakeries - Collaborates with Bakery Leaders to create plans that drive achievement of KPIs for all assigned bakeries - Demonstrates the desire to learn about the business, possesses analytical and conceptual abilities, and shows a capacity to formulate a plan that will impact the assigned bakeries in a positive way - Ensures assigned bakeries leverage problem solving teams to bring solution to highest leverage opportunities - Ensure the best quality products and excellent customer service by maintaining regular quality audits (AIB), good manufacturing practices, compliance with federal/state/local regulations (FDA, OSHA, Department of Agriculture, Department of Health, etc.), and HACCP, while meeting or exceeding Global Food Safety Standards, environmental compliance, and DOT mandates **Key Behavioral Competencies:** The ideal candidate will possess the following competencies: - **People Oriented Leadership**. Leaders who demonstrate this ability focus on optimizing, developing, and improving work teams. They are interested in people; in increasing their productive performance and ensuring their personal development. They are Leaders who achieve a balance between the productive and the humane, and at the highest level of competence, they succeed in inspiring others to be better. The Director of Operations will be able to operate in a team-based environment and by doing so will empower the team and delegate responsibilities, allowing the team to operate in an autonomous way which will allow the team members to carry out plans and goals agreed upon by themselves, ensuring ownership of decisions and promoting individual accountability. - **Results Orientation**. Leaders who demonstrate this ability are focused on improving business results. The Director of Operations will be capable of introducing incremental improvements in the business practices, using analysis, or cost-benefits analysis, to establish new ways of doing things, thus improving performance. The Director of Operations will be able to define and examine key issues and alternatives, evaluating costs, risks, and benefits for the organization. Accountability and a sense of urgency are a must. - **Change Leadership**. Leaders who demonstrate this ability improve the performance of the business by motivating associates to make changes. The Director of Operations will be capable of mobilizing others to initiate change and orchestrate the pace and process of change, will be able to encourage others to look for opportunities for change, and act to influence various individuals internally and externally, giving them a specific role within the change effort. - **Learning and Adopting Best Practices**. Leaders who demonstrate this ability are able to learn, identify and develop new ideas and best practices, and strategically apply them to their business. They show the desire to learn, seeking continuous self-improvement and growth within the organization. The Director of Operations will be capable of analyzing the market and industry to develop an understanding of world-class standards, and apply strategies, processes, and resources towards achieving success and creating a competitive and world-class CPG company. A candidate who has held a series of positions with increasing responsibility and seen various aspects of the industry, either externally and/or internally, while continuing to be successful will be desirable. - **Strategic Thinking with Business Insight**. Leaders who demonstrate this ability show a wish to learn about the business, possess analytical and conceptual abilities, and possess a capacity to formulate a plan that will impact the company in a positive way. The Director of Operations will understand the business and as such be able to define his/her own plan within the general company strategy and communicate clearly to the team. **Education and Work History:** - Bachelor's degree in business, Engineering, Food Science, or a technical field *required*. Master’s degree preferred. - 10+ years of increasingly responsible manufacturing experience, at least 5 years which must be in the food industry. - 8+ years of direct management experience. Management of multiple plants and departments preferred - Demonstrated leadership of safety initiatives and track record leading the improvement of operations while delivering day to day performance - Strong understanding and exposure to the operations of all plant departments: production, quality, maintenance, materials management, controllership, etc. - Participative management style and excellent organizational and communication skills - Demonstrated experience building a strong management team and promoting teamwork in multiple locations across all departments - Strong business acumen and working knowledge of continuous improvement, equipment design and installation, project management, and financial reporting - Travel 50% minimum #YOUBELONGATBBU *The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job.* *Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law.* *It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.*