Senior Director, Physician Experience: CareerMD

Job description

Healthcare’s helping hand. CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year. Our industry is growing and demand is high. This means you’ll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewarding CareerMD has been one of the most trusted brands in physician recruitment for more than 20 years. We provide career resources for physicians and advanced practice providers, a comprehensive suite of recruitment marketing tools for healthcare employers, and operate the nation’s largest network of in-person career events. Now backed by CHG Healthcare—named to Fortune’s “Best Companies to Work For” list for over a decade—CareerMD is entering an exciting period of rapid growth. As part of that growth, we are investing in the team and leadership that will deepen our relationships with physicians and advanced practice providers and cement CareerMD as their career partner for life. The Senior Director, Physician Experience leads CareerMD’s strategy and execution for deepening our relationships with physicians and advanced practice providers — ensuring CareerMD is the career partner for life for the providers we serve. Today, a large part of how we deliver on that promise is through the country’s largest network of physician career events — more than 300 and growing in-person career fairs, non-clinical didactics, and virtual career fairs each year — but the mandate of this role is broader than running events. It is about building durable relationships with physicians and providers, growing our network of GME and education partners, and continuously strengthening how we engage physicians and providers across every touchpoint. This leader owns the relationship between CareerMD and the physicians, advanced practice providers, and GME programs we serve. They manage a team of event professionals, physician engagement experts, and a large network of contractors, and partner closely with Sales, Marketing, Product, CareerMD’s Medical Advisor, and CHG’s Provider Strategy organization — representing the voice of the physician and provider inside CareerMD’s strategic planning. The team is organized around three pillars: Events & Experiences, Program Partnerships & Education, and Physician Engagement Operations. Why us? CareerMD is backed by CHG Healthcare, one of the most recognized names in healthcare staffing and a perennial member of Fortune’s “Best Companies to Work For” list. CHG is built on a people-first culture that emphasizes employee well-being, professional development, and doing work that makes a genuine difference in healthcare delivery across the country. Responsibilities Events & Experiences Manage a team of four dedicated event professionals who successfully operate the largest network of physician career events in the country — over 300 and growing in-person career fairs, non-clinical didactics, and virtual career fairs. Establish clear roles, accountability, and operational standards across the events team, ensuring reliable, high-quality delivery at scale. Work with Marketing to deliver rich career fair events that maximize participation from employer/physician recruitment clients, drive strong attendance from physician and advanced practice provider candidates, and ensure a superior experience for everyone involved. Program Partnerships & Education Grow and strengthen our network of graduate medical education (GME) program partners, encouraging their residents and fellows to attend career fairs and non-clinical education programming. Work closely with CareerMD’s Medical Advisor to execute an educational strategy that supports physicians in their lifelong career journeys and deepens physician and provider engagement. Oversee our partner development strategy, empowering team members to develop, maintain, and grow third-party partnerships that accelerate our strategic physician engagement goals. Physician Engagement Operations Oversee physician and provider engagement for CareerMD, growing our network of engaged physicians and providers and strengthening those relationships over time. Own the strategy and execution that advances CareerMD’s vision of becoming the career partner for life for physicians and providers across the country. Serve as a key voice for the physician and provider audience in CareerMD’s broader business strategy, bringing engagement data and audience insight to leadership discussions. Partner with Product and Provider teams to create and execute a strategy that accelerates realization of our vision to become the physician’s career partner for life. Collaborate with Product to create and execute a vision for the future that combines the right technology and the right human touch at every moment in a physician’s or provider’s career. Cross-Functional Partnership Collaborate with Sales, Marketing, Tech, and Analytics to advance CareerMD’s mission, vision, and strategic objectives. Partner with colleagues across CareerMD and CHG Healthcare to ensure we are providing mission-critical career services for physicians that drive deep engagement and maximize business results for CareerMD. Who You Are We care as much about how you think and operate as what’s on your resume. If you recognize yourself in the traits below, we want to hear from you. Engagement-minded operator. You can run a large, complex, recurring calendar of events without dropping balls — but you see events as one of the ways we build engagement, not the mission itself, and you stay focused on the deeper physician relationships they create. Relationship-minded. You genuinely care about the people you serve and build trust with physicians, providers, and partners over the long term — not just for a single event. Bias for action. You identify what you can move forward right now and you do it, adjusting as you learn rather than waiting for perfect information. Collaborative. You work naturally across Sales, Marketing, Product, and clinical partners, and you know how to bring people along toward a shared goal. Low ego. Best idea wins. You give credit generously and put the team and the mission ahead of being right. You can change your mind with new information. Qualifications 6+ years leading teams whose core purpose was building and managing relationships with physicians and/or advanced practice providers — with a genuine understanding of what physicians care about, how they think about their careers, and how to earn their trust over time. Demonstrated ability to design and execute relationship strategies that help physicians and providers advance their careers while also driving measurable business value for the organization — you know how to make both sides of that equation work together. Strong track record managing and developing a team, with clear delegation and accountability structures. Operations experience managing complex, recurring programs at scale, with accountability for quality, budget, and stakeholder experience. Excellent cross-functional collaboration skills, with experience partnering effectively across sales, marketing, and product functions. Strong organizational and project management skills, with the ability to manage many moving parts and competing priorities simultaneously. Comfort engaging directly with physicians, healthcare institutions, and other professional stakeholders. Working proficiency with AI tools to support daily tasks and decision-making. Preferred Experience running event operations within the physician or provider space — career fairs, didactics, or similar programming. Experience in healthcare, healthcare staffing, physician recruitment, medical education, or a closely adjacent vertical. Experience working with or alongside graduate medical education (GME) programs, residents, or fellows. Experience building or scaling partner development or third-party partnership programs. Experience operating within a private equity-backed or strategically-owned business. Fluency with AI tools, integrating them into your workflows to accelerate work and automate certain processes. Travel This role requires periodic travel to support in-person career fairs, CareerMD’s Union Square Manhattan office, CHG Healthcare’s corporate headquarters in Salt Lake City, UT, and relevant industry conferences. Frequency will be determined based on business needs and candidate location. We believe in fair compensation for all of our people, which is why our pay structure takes into account the cost of labor across U.S. geographic markets. For this position, we offer a pay range of $146,200 -- $282,600 annually, with pay varying depending on work location and job-related factors such as knowledge, position level and experience. During the hiring process, your recruiter can provide more information about the specific salary range for the job location. CHG Healthcare offers starting salaries for sales positions in the form of total target compensation (TTC = base + commission + bonus), which includes base pay, commission, and bonuses. Sales positions receive short-term incentives through commission plans and bonuses. On the other hand, non-sales positions have starting salaries that consist of a base salary and short-term incentives through various bonus plans, which are paid out monthly, quarterly, or annually. #LI-MJ1 In return we offer: • 401(k) retirement plan with company match • Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments. • Flexible work schedules - including work-from-home options available • Recognition programs with rewards including trips, cash, and paid time off • Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling • Tailored training resources including free LinkedIn learning courses • Volunteer time off and employee-driven matching grants • Tuition reimbursement programs Click here to learn more about our company and culture. CHG Healthcare values a diverse and inclusive workforce. Interested in this role but not a perfect fit? Apply anyway. We welcome applicants of any race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status and individuals with disabilities as an Affirmative Action/Equal Opportunity Employer. We are an at-will employer. What makes CHG Different?