Senior Director - Presales Consulting

Job description

Accountabilities Lead high-impact executive and technical product demonstrations for enterprise prospects, partners, and strategic stakeholders, adapting the narrative to both business and technical audiences. Translate complex platform capabilities into compelling, outcome-driven stories that clearly communicate business value, differentiation, and potential ROI. Establish and evolve presales storytelling frameworks and best practices to create consistent, high-quality customer experiences. Lead structured discovery sessions and workshops to uncover strategic objectives, current-state challenges, technology ecosystems, loyalty requirements, and transformation opportunities. Ask insightful consultative questions and translate customer needs into clearly documented business and technical requirements. Partner with Sales and Product leadership to develop tailored solution strategies aligned with customer priorities and platform capabilities. Create solution blueprints, demo narratives, industry-specific use cases, and day-in-the-life journeys that demonstrate how solutions can address real-world business challenges. Influence deal strategy and help progress complex enterprise opportunities throughout the sales cycle, including qualification, solution design, and executive presentations. Own the strategy and execution of industry-specific demo environments, ensuring they remain realistic, relevant, differentiated, and aligned with target markets. Continuously enhance demo assets and experiences for industries including airlines, hospitality, retail, financial services, and telecommunications. Lead presales contributions to RFPs, proposals, executive presentations, and other strategic sales materials. Develop competitive intelligence frameworks, including battlecards, objection-handling strategies, differentiation points, and market insights. Provide structured feedback from customer and prospect engagements to Product and Marketing teams to inform product roadmaps, positioning, and go-to-market strategy. Serve as a subject matter expert on customer engagement, loyalty ecosystems, CRM, digital marketing, and related technologies. Lead internal enablement initiatives and help teams deepen their understanding of platform capabilities, industry trends, competitive dynamics, and consultative selling approaches. Contribute to thought leadership initiatives that strengthen market positioning and credibility within the global loyalty and customer engagement ecosystem. Collaborate across North America, EMEA, APAC, and LATAM teams to support global opportunities and ensure consistency in presales execution. Lead and develop global teams, fostering strong collaboration, accountability, knowledge sharing, and continuous improvement. Requirements Bachelor’s degree in Business, Marketing, Information Systems, Engineering, or a related field. 8+ years of relevant experience in presales consulting, solution consulting, sales engineering, technology consulting, or a related enterprise-facing function. Proven experience leading product and technology demonstrations for complex SaaS, CRM, digital marketing, loyalty, or customer engagement solutions. Strong consultative selling skills, with the ability to uncover client needs, challenge assumptions, and align technology solutions with measurable business outcomes. Strong understanding of CRM, digital marketing, customer engagement, data-driven marketing, loyalty programs, and related technology ecosystems. Experience supporting complex enterprise sales cycles, including opportunity qualification, discovery, solution design, deal shaping, forecasting, proposals, and solution adoption. Demonstrated ability to engage confidently with executive, business, technical, and operational stakeholders. Proven experience managing and developing global teams. Exceptional verbal, written, presentation, storytelling, and communication skills, with the ability to turn sophisticated technical concepts into clear business value. Strong strategic thinking and solution architecture capabilities, with the ability to connect customer requirements to practical technology solutions. Experience developing demos, solution blueprints, RFP responses, executive presentations, competitive intelligence, and sales enablement materials. Strong proficiency with PowerPoint or Keynote, Excel, and modern web-based business applications. High level of ownership, initiative, adaptability, and curiosity, with the ability to operate effectively in a rapidly changing environment. Comfortable collaborating across Sales, Product, Marketing, Customer Success, and other functions in a global, cross-functional organization. Demonstrated ability to quickly learn new technologies, products, and industry concepts. Benefits Opportunity to work with a modern, AI-driven enterprise loyalty and customer engagement platform. High visibility and strategic influence over presales methodologies, demonstrations, discovery, and solution presentation practices. Opportunity to shape complex enterprise opportunities and influence commercial strategy. Global exposure through collaboration with clients and colleagues across North America, EMEA, APAC, and LATAM. Opportunity to work across major industries including airlines, hospitality, retail, banking, and telecommunications. Leadership opportunity with significant influence across Sales, Product, Marketing, and Customer Success. Exposure to innovative CRM, digital marketing, AI, loyalty, and customer engagement technologies. Opportunity to contribute to thought leadership and market positioning within the global loyalty and engagement ecosystem. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Director - Presales Consulting based in United States. This is a senior presales leadership opportunity focused on helping enterprise organizations translate customer engagement and loyalty challenges into differentiated technology solutions.You will lead strategic discovery, executive-level demonstrations, solution design, and deal-shaping activities across complex enterprise sales cycles.The role combines technical fluency, consultative selling, storytelling, and executive presence to connect business priorities with measurable technology outcomes.You will work closely with Sales, Product, Marketing, and Customer Success teams to influence opportunities and ensure strong alignment throughout the buying journey.The position also provides an opportunity to shape presales methodologies, demo experiences, competitive positioning, and enablement practices.You will engage with enterprise clients across industries such as airlines, hospitality, retail, banking, and telecommunications.This is an influential role for a commercially minded technology leader who enjoys solving complex problems, guiding stakeholders, and operating in a fast-paced global environment.