Senior Director, Product Management

Job description

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere. Who we are: ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services. At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and to support this we offer: • Company Sponsored (paid) Healthcare, Dental, Vision, Life/AD&D, Short-Term and Long-Term Disability. • Comprehensive additional optional benefits such Critical Illness and Supplemental Life/AD&D. • All insurance benefits go into effect on your date of hire. • Generous Parental Leave Top-Up Pay and Vacation Programs. • Employee Stock Purchase Program with additional opportunities to earn stock in the company. • Retirement planning through the Company’s RRSP. Who we are looking for: We are looking for a hands-on product leader to own the product vision, roadmap, and delivery for ACV MAX, our inventory intelligence platform. This role will manage a team of product managers and lead the product vision and roadmap execution across the business line. The right candidate will be able to drive the strategic vision, but also own the tactical delivery of new features and innovative AI capabilities that help dealers take better decisions and grow their business. The ideal candidate has spent meaningful time inside the automotive dealer software industry. They understand how dealers make money and what's important to everyone in the dealership, from the showroom floor to the boardroom. What you will do: • Help shape the product vision, strategy, objectives & roadmap for ACV MAX • Lead, coach, and grow a team of product managers. Establish and improve product operations and set a high bar for excellence • Spend time with our dealer customers — single-rooftop stores, large dealer groups (including top-10 / publicly traded groups), and our industry partners to deeply understand their needs and pain points • Own end-to-end execution and delivery: partner with engineering, design, and analytics to plan releases and ship on a fast cadence • Drive AI-first product development: champion agentic coding tools across the product and engineering org, build and enhance AI-powered features within ACV MAX, and leverage cutting-edge tools and best practices to scale our teams • Maintain comprehensive competitive analysis and understanding of the dealer software landscape. Know what tools dealers use today across their operations and drive a clear point of view on where ACV MAX fits and what we need to build next • Own build / buy / partner decisions and continuously engage current and potential partners to expand the business or accelerate time to market • Lead customer demos, RFP responses, and executive conversations with dealer group leadership; be someone a dealer group exec is comfortable texting directly • Partner with marketing and account teams on product marketing and positioning • Lead discussions with technology and executive leadership to inform, gain consensus, and problem-solve on cross-company initiatives across ACV • Develop industry recognition and credibility as a thought leader in dealer software • Be hands-on: read code when needed, analyze and validate product data, and rapidly prototype ideas • Perform additional duties as assigned. What you will need: • Ability to read, write, speak and understand English. • BS degree in Business, Computer Science, Engineering, or a related field. • 8+ years' Product management experience, including leadership roles • 5+ years' Automotive dealer B2B software industry experience • Franchise dealer software industry experience. You have spent meaningful time at an automotive SaaS company serving franchise dealers and dealer groups of all sizes, and you have a deep understanding of how dealers operate day to day. The ideal candidate has been the lead product person working closely with corporate / leadership at large dealer groups (top-10 / public groups a strong plus). • Technical fluency. You are technically proficient and have a deep understanding of how software works. Prior experience as a technical PM, software engineer, or in a relevant technical role is strongly preferred. • AI fluency with agentic tooling. You have hands-on experience working with the latest agentic AI tools (Claude Code, Codex, etc.) in your current role and can walk through specific examples — projects shipped, prototypes built, etc. • Mastery of end-to-end product delivery, including discovery, prioritization frameworks, user story creation, release planning, and execution. • Strong customer focus, listening skills, and executive communication. Comfortable leading strategy sessions with dealer group executives and with ACV's leadership team. • Preferred Experience ◦ Experience in a nimble, product-led environment. You have grown small teams and/or business units within a larger organization. ◦ An existing network of contacts in the industry, both at large dealer groups and dealer software providers. ◦ Prior P&L or business-line ownership experience. #LI-AM3 Our Values Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know. For information on our collection and use of your personal information, please see our Privacy Notice. No immigration or work visa sponsorship provided for this position. Compensation: The compensation range for this position is listed in the "Job Details" section at the bottom of this posting. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.