Senior Director - QA

Job description

Job Summary/Objective Quality Assurance Leaders at MRI collaborate closely with Product Management, Product Development, Architecture, and Operations teams to define, execute, and continuously improve the quality strategy for MRI’s software solutions. QA-Leaders are responsible for ensuring the delivery of high‑quality, high‑performance, secure, and scalable products that meet both customer expectations and business objectives. In this role, QA-Leaders provide direction and oversight for manual, automation, and performance testing strategies across web, mobile, API, and backend systems. They establish quality standards, testing practices, tools, and processes, ensuring consistent and effective execution throughout the software development lifecycle. QA-Leader's guide teams in defining test approaches, acceptance criteria, and release readiness while proactively identifying quality risks and driving corrective actions. QA-Leaders are accountable for building, mentoring, and developing high‑performing QA teams, fostering a culture of quality ownership, continuous improvement, and accountability. They leverage metrics, reporting, and data‑driven insights to evaluate quality outcomes, improve efficiency, and inform decision‑making at the product, portfolio, and enterprise levels. In addition, QA-Leaders champion the adoption of AI‑enabled testing capabilities to optimize test design, execution, defect analysis, and risk prediction. By integrating AI and modern testing practices, QA-Leaders enhance testing effectiveness, accelerate delivery, and ensure that quality remains embedded across MRI’s products, teams, and global organization. Responsibilities/Role Focus : Defines and executes QA strategy for a product line, region, or major portfolio. Owns Global QA Governance, execution and transformation Skills and Experience : Quality Strategy & Governance · Define QA vision, strategy, and standards · Own quality outcomes across multiple products · Ensure strong manual, automation, and performance testing practices Leadership & Scale · Lead Managers and Senior Managers · Build high‑performing, globally distributed teams · Ensure consistent execution across regions Cross‑Functional Partnership · Partner with Product, Engineering, Architecture, and Operations leadership · Influence release decisions and risk tradeoffs AI & Innovation · Drive adoption of AI‑powered testing, analytics, and reporting Use data to improve predictability, stability, and customer outcomes · Define enterprise QA operating model and maturity roadmap · Lead Directors and Senior Managers globally · Establish global standards for manual, automation, and performance testing · Own organization‑wide quality KPIs and reporting Drive large‑scale AI adoption and quality transformation initiatives Benefits : Hybrid 3 days in a week in office. Annual performance-related bonus 6x Flexi Fridays: knock 2.5 hours off your day on a Friday. Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories! Education : Bachelor’s degree in computer science, Engineering, or related discipline preferred Equivalent experience in Quality Assurance, Software-Engineering, or Technical Leadership considered Advanced certifications, leadership training, or equivalent experience valued at senior levels About Us From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you! Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people. We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day. At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. Amazing growth requires amazing employees. Are you up to the challenge? We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you! MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!