Qiddiya Investment Company is a Saudi investment and development company leading major entertainment, sports, culture, and urban development initiatives, including Qiddiya City and related ventures. As the organization advances large-scale urban development, technology and operational excellence play a central role in shaping connected, future-ready environments.This leadership opportunity is suited to someone who can set the direction for city IT operations in a complex infrastructure setting and help translate smart city ambition into dependable operational delivery. The role will work across senior stakeholders and operational partners to support resilient, integrated ICT operations that enable long-term city readiness.ResponsibilitiesDevelop and execute the city IT operations strategy for smart infrastructure readiness.Lead service operations across a complex smart city or large-scale infrastructure environment.Oversee incident and problem management while strengthening service governance.Shape and apply operating models that support effective smart city operations.Work closely with city leadership, developers, contractors, utility providers, and ICT and operations teams to align delivery and execution.RequirementsDegree in computer science, information systems, telecommunications, electrical engineering, or a similar transferable field.Extensive leadership experience leading ICT operations for a smart city, large real estate development, or another complex infrastructure environment.Proven experience leading service operations, including incident and problem management and service governance.Deep expertise in ICT infrastructure and IoT or OT platforms.Strong understanding of smart city operations models.Experience working effectively with city leadership, developers, contractors, utility providers, and ICT and operations teams.
Qiddiya Investment Company is a Saudi investment and development company leading major entertainment, sports, culture, and urban development initiatives, including Qiddiya City and related ventures. As the organization advances large-scale urban development, technology and operational excellence play a central role in shaping connected, future-ready environments.
This leadership opportunity is suited to someone who can set the direction for city IT operations in a complex infrastructure setting and help translate smart city ambition into dependable operational delivery. The role will work across senior stakeholders and operational partners to support resilient, integrated ICT operations that enable long-term city readiness.
Responsibilities
- Develop and execute the city IT operations strategy for smart infrastructure readiness.
- Lead service operations across a complex smart city or large-scale infrastructure environment.
- Oversee incident and problem management while strengthening service governance.
- Shape and apply operating models that support effective smart city operations.
- Work closely with city leadership, developers, contractors, utility providers, and ICT and operations teams to align delivery and execution.
Requirements
- Degree in computer science, information systems, telecommunications, electrical engineering, or a similar transferable field.
- Extensive leadership experience leading ICT operations for a smart city, large real estate development, or another complex infrastructure environment.
- Proven experience leading service operations, including incident and problem management and service governance.
- Deep expertise in ICT infrastructure and IoT or OT platforms.
- Strong understanding of smart city operations models.
- Experience working effectively with city leadership, developers, contractors, utility providers, and ICT and operations teams.
The Qiddiya Investment Company (QIC) is the holding company that contains all the for-profit investments of the enterprise (including Qiddiya City and its offerings as well as Saudi Entertainment Ventures) and the overall strategic direction of the collective company. As a global leader in entertainment and the developer of the concept of play, QIC, along with its subsidiaries, is driving the development of the Entertainment, Sports and Culture sector in Saudi Arabia.
The Qiddiya Investment Company (QIC) is the holding company that contains all the for-profit investments of the enterprise (including Qiddiya City and its offerings as well as Saudi Entertainment Ventures) and the overall strategic direction of the collective company. As a global leader in entertainment and the developer of the concept of play, QIC, along with its subsidiaries, is driving the development of the Entertainment, Sports and Culture sector in Saudi Arabia.
