Senior DME Compliance & Accreditation Specialist

Job description

# **Our Mission:** Hospital-Quality Care, Everywhere. The healthcare industry still relies on faxes and phone tags to coordinate critical care for patients at home. We think patients and the clinicians who serve them deserve better than a system stuck in 1995. Verse Medical is building the modern software infrastructure to make it happen. We're a well-funded Series C company (backed by General Catalyst, SignalFire, and Sapphire Ventures) on a mission to heal a fragmented system. Our platform connects the dots between providers, payors, and patients, ensuring people get the high-quality care they need, reliably and right where they live. We’re growing fast and looking for people who are driven by this mission to join us! # **Our Values:** The Principles That Guide Us Our values are the operating system for how we work together and with our partners. They aren't just words on a wall; they are the principles we bring to every decision, every day. - **We are transparent, upfront and direct.** We operate with honesty and clarity. We share information openly, the good and the bad, and believe that direct, respectful feedback is the foundation of trust and progress. - **We value speed of iteration.** We are building something new, which means we learn by doing. We prioritize rapid iteration and getting solutions into the hands of users, believing that progress is more valuable than perfection. - **We give 110% effort, 30% of the time.** We are passionate about our mission, and there are moments that require us to go the extra mile. We believe in focused intensity when it counts, balanced by a sustainable pace that keeps our team energized for the long run. - **We empathize with customers to a fault.** When our users face a problem, we own it. Instead of asking them to change, we ask ourselves, *"How can we make this better?"* We believe true innovation comes from deep empathy and a relentless focus on solving the real-world challenges of healthcare. **About the Role** Verse Medical is hiring a Senior DME Compliance & Accreditation Specialist to own our Medicare audit and accreditation readiness program. This is a hands-on, in-office role for someone who has personally managed a company's side of a Medicare audit or DMEPOS accreditation survey — organizing documentation, preparing the facility, and serving as the point of contact for the auditor or surveyor — and knows exactly what they look for because they've done that work themselves. *This is not a medical chart auditing or clinical coding role. We are not looking for someone whose background is reviewing individual patient charts for coding accuracy or medical necessity. We're looking for someone who has sat on the supplier/provider side of an audit or survey and managed the process end to end.* **What You'll Do** - Own day-to-day compliance tracking: licenses, certifications, documentation, deadlines, and corrective action items - Serve as the on-site lead for Medicare, state, and accreditation site visits — hosting auditors directly and managing the walkthrough start to finish - Maintain audit-ready documentation across all Medicare DMEPOS Supplier Standards at all times, not just ahead of a scheduled visit - Run internal mock audits and pre-visit walkthroughs to close gaps before official reviews - Partner directly with our accreditation organization (e.g., TCT, ACHC, CHAP, or BOC) on survey prep, renewals, and scope changes - Track corrective action items from any audit or survey through to documented resolution **Required Experience** - **Direct Medicare audit experience, on the supplier/provider side** — you've personally managed or been the primary point of contact for a company responding to a Medicare audit (DME MAC, CERT, UPIC, RAC, or similar). This means owning documentation, facility readiness, and communication with the contractor — not reviewing patient charts for coding or medical necessity as a clinical/coding auditor. - **Direct experience with a CMS-approved DMEPOS accreditation organization** (e.g., TCT, ACHC, CHAP, BOC, NSC), either as a surveyor/auditor or as the person who personally owned a company's accreditation readiness and survey - **DME/DMEPOS industry experience** — required, not preferred - 3+ years of compliance experience in a healthcare setting - Comfortable operating independently, with strong organizational and documentation skills - Professional, composed presence when hosting external auditors or regulators, including under pressure or during unannounced visits **Logistics** **Schedule:** Monday–Friday standard business hours, with hybrid work options **On-site expectations:** Located in New York City, NY and able to be in the office at least 4 days per week, and required to be in the office during all site visits # **Our Pledge for an Equitable Future** At Verse Medical, our mission is to deliver equitable, hospital-quality care to everyone, regardless of their background or where they live. We can only achieve this if our own team reflects the diversity of the patients we serve. We are committed to building a workplace where everyone feels a sense of belonging, where their contributions are valued, and where they can do their best work. We embrace diversity of all kinds: race, gender, age, religion, identity, experience. We are actively working to build a more inclusive and equitable world, starting from within our own walls. We are an equal opportunity employer. We are also committed to providing a positive and accessible interview experience. If you require any accommodations to participate in our process, please contact us at [recruiting@versemedical.com](mailto:recruiting@versemedical.com).