Senior eCommerce Sales Manager

Job description

Accountabilities: Develop and execute account strategies and initiatives across the brand portfolio for major eCommerce partners, including Wayfair and other leading digital retailers. Lead, coach, and develop a direct-report eCommerce Account Manager, providing direction, prioritization, and support to achieve commercial objectives. Own strategic relationships with additional eCommerce partners such as Build.com, Ferguson Home, Houzz, Overstock, and Bed Bath & Beyond. Develop a deep understanding of customer platforms, marketplace dynamics, algorithms, commercial programs, and digital merchandising requirements, translating these insights into internal strategies. Lead key growth levers including promotional planning and execution, performance measurement, pricing, advertising, and analysis of market trends. Establish and implement sales goals, priorities, and account plans in alignment with internal and external decision-makers. Strategically negotiate customer programs and commercial agreements designed to deliver sustainable and profitable growth. Optimize pricing, promotions, advertising, product availability, content, and supply chain execution to strengthen organic digital shelf placement and customer performance. Identify and implement improvements to operational and fulfillment capabilities that enhance the customer experience and support growth. Lead internal and customer-facing meetings, establishing clear objectives, accountability, and follow-through across initiatives. Independently manage and resolve escalated customer or operational issues, coordinating the appropriate internal resources when needed. Use analytics platforms and business intelligence tools to evaluate performance, identify opportunities, and support data-driven commercial decisions. Collaborate closely with Finance, Customer Solutions, Operations, Product Marketing, Sales, and other cross-functional teams to deliver financial, operational, and strategic objectives. Requirements: Bachelor's degree in Business, Marketing, or a related field, combined with 5+ years of relevant professional experience. Proven eCommerce account management experience with a major omnichannel retailer or digital commerce partner, preferably including Amazon or Wayfair. Strong financial acumen and the ability to understand commercial performance, profitability, and account economics. Demonstrated ability to translate complex sales, customer, and market data into clear insights and actionable business decisions. Strong understanding of eCommerce channel dynamics, digital merchandising, promotional strategies, and marketplace performance drivers. Proven ability to build productive relationships, influence stakeholders without formal authority, and communicate complex topics clearly at all organizational levels. Highly motivated, resourceful, and solution-oriented, with strong judgment and the ability to determine when decisions or issues need to be escalated. Excellent organizational and project management skills, with the ability to manage multiple priorities and drive initiatives through execution. Comfortable working in a fast-paced, dynamic environment with changing priorities and high expectations for results. Strong leadership and people-development skills, including experience managing or mentoring team members. Ability and willingness to travel up to 25% for customer meetings, trade shows, and headquarters activities as required. Strong analytical, communication, negotiation, and problem-solving capabilities. Benefits: Competitive annual salary range of $103,700–$163,020 USD, with actual compensation determined by factors including experience, education, geographic location, and skills. Remote work flexibility. Comprehensive benefits programs supporting physical, mental, and financial well-being. Retirement and savings programs. Tuition reimbursement and employee incentive programs. LinkedIn Learning access and ongoing professional development opportunities. Opportunities to participate in cross-functional projects across the organization. Flexible work environment supporting work-life balance. Employee-led Business Resource Groups and an inclusive workplace culture. Paid volunteer day annually. Opportunities to contribute time, skills, and expertise to charities and nonprofit organizations. Opportunities for professional growth and collaboration with teams across the organization. Travel opportunities for customer engagement, trade shows, and industry activities. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior eCommerce Sales Manager based in the United States. This is a senior sales and account leadership opportunity focused on accelerating profitable growth across major eCommerce channels.You will develop and execute growth strategies for key digital retail partners while influencing brand performance across the broader commercial organization.The role combines strategic account management, financial analysis, digital merchandising, promotional planning, and operational execution.You will work closely with customers and cross-functional teams to translate market and sales data into actionable commercial decisions.A key focus will be optimizing pricing, promotions, advertising, product availability, content, and supply chain performance to strengthen digital shelf presence.You will also lead an account manager and manage multiple strategic eCommerce relationships, balancing customer needs with long-term business objectives.The position is remote, with travel of up to 25% for customer meetings, trade shows, and company activities as needed.