Senior Engineer - HPE SAP Delivery

Job description

Senior Engineer - HPE SAP Delivery This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: We are looking for a Senior Engineer to be part of the HPE SAP Delivery team . This is a Global Team that provides reactive support and proactive / lifecycle services to worldwide customers of HPE Solutions for SAP HANA. We are a Solution Support team with in-house expertise to support Compute, Storage, Network, SLES / RHEL OS, Virtualisation, High Availability solutions like Serviceguard & Pacemaker, as well as SAP HANA DB. The ideal candidate would be one who is known for applying advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert on atleast one compute and storage product from HPE portfolio as well as SLES or RHEL OS. They should exercise significant independent judgment to determine best method for achieving objectives. As a Senior Engineer, you will help customers design, deploy, operate, and troubleshoot HPE Solutions for SAP HANA. Your work will directly influence Customer Success and long-term adoption. Responsibilities : - Provide technical support for HPE Solutions for SAP HANA deployments across the world, with focus on AMS region. - Diagnose and troubleshoot issues related to compute, storage, networking, virtualization and operating system. - Drive timely resolution of support cases in alignment with SLAs. - Document solutions, FAQs, and best practices to improve internal knowledge bases. - Collaborate with cross-functional teams including Product, Engineering, and Sales to ensure Customer Success. - Provides guidance and mentoring to less- experienced staff members. - Role will cover AMS time zone (evening shift) on a regular basis and provide standby support on alternate weekends of each month (cover 1-2 weekends/ month). Education and Experience Required : - Bachelor's or Master's degree in Computer Science Engineering, or equivalent. - Advanced English communication skills. - 6 to 10 years of experience supporting HPE compute / storage products. - Advanced Linux skills is must. - Strong troubleshooting in compute, storage, networking, and Linux. Nice To Have : - Experience with PoCs, deployments, or customer facing technical roles. - Proficiency in scripting/log analysis (PowerShell, Bash, Python preferred). - SAP HANA database skills. - Certification in SLES, RHEL or SAP HANA administration. What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. Job: Engineering Job Level: TCP_04 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity . Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. Recruitment Fraud Alert We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications. All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.