Senior Engineering Manager, Commercial Software

Job description

Job Description The Role At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We’re turning today’s impossible into tomorrow’s standard —from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features . Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale. Commercial Software Engineering builds digital products and platforms that help fleet customers manage their operations and benefit from connected vehicle data. Th is Senior Software Engineering Manager is responsible for setting the technical and organizational direction and leading multiple engineering teams across the Commercial OnStar product and Commercial API area s . These areas span customer-facing experiences, vehicle telemetry, data streaming, transactional APIs, developer capabilities, and supporting platforms. This leader will shape strategy, strengthen execution, and build the organization required to deliver reliable, scalable, and customer-focused software. The role will partner with Product, Program , Vehicle Data, Infrastructure, Security, Privacy, Sales, Customer Support, and other ent erprise teams to drive measurable business and customer outcomes . What You’ll Do Define and communicate the engineering strategy, roadmap, and operating plan for Commercial OnStar products and Commercial APIs. Lead multiple engineering teams through managers and senior technical leaders, establishing clear ownership, decision rights, priorities, and measures of success. Drive improvements in customer adoption, retention, revenue, onboarding, API usage, data quality, and service reliability. Use data and feedback to make tradeoffs, prioritize projects, and course-correct . Ensure strong team execution focused on urgency, iteration, consistency, and learning. Guide architecture, modernization, technical debt reduction, production readiness, observability, incident response, and service-level performance. Build effective partnerships across vehicle data, vehicle communications, middleware, infrastructure, consent, onboarding, billing, security, and privacy teams. Represent Commercial Software Engineering in executive discussions, major customer and partner engagements, and enterprise-level decisions. Attract, develop, and retain engineering leaders and technical talent while building a strong succession pipeline. Demonstrate managerial courage to challenge the status quo, simplify complex systems, and define creative solutions in a rapidly evolving software ecosystem. Your Skills & Abilities (Required Qualifications) Bachelor’s degree in computer science, engineering, information systems, or related technical field, or equivalent experience. 12 + years of experience in software engineering, technology, or related fields, including s ignificant experience delivering large-scale software solutions. 5+ years of experience leading software engineering teams, including managers, senior technical leaders, and/or teams of teams. Demonstrated experience leading engineering organizations of roughly 30 + engineers (ICs and managers), including hiring, performance management, coaching, and organizational design. Demonstrated experience setting strategy and delivering complex, cross-functional software platforms or customer-facing products on-time. Strong technical knowledge of cloud platforms, distributed systems, APIs, data platforms, mobile/web applications, software architecture, security, and service reliability. Utilization of AI within developer lifecycle, business processes, and product development. Experience operating business-critical services, including production readiness, observability, incident management, service-level objectives , and continuous improvement. Demonstrated success hiring, developing, and retaining engineering managers and senior technical talent. Strong executive communication, influence, negotiation, prioritization, and decision-making skills. What Will Give You A Competitive Edge (Preferred Qualifications) Master's degree in computer science, engineering, information systems, or related technical field, or equivalent experience. 15+ years of experience in software engineering, technology, or related fields, including significant experience delivering large-scale software solutions. Experience with connected vehicle , automotive, fleet, mobility, logistics , SaaS, or other data-intensive products. Experience scal ing web, mobile, and API-based products or platforms with external customers including Fortune 500 commercial partners with fleets of hundreds of thousands or millions of vehicles. Demonstrated history of product development that leads to strong user and revenue growth shown via measurable KPIs. Demonstrated a bility to deliver product s iteratively, on-time, and with sustained urgency in complex operational environments with many stakeholders across several organizations. Experience with vehicle telemetry, real-time data streaming, transactional APIs, developer platforms, or external partner integrations. Experience modernizing legacy platforms into scalable, observable, cloud-based architectures. GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. Relocation benefits are available for candidates who qualify under company policy. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Benefits Overview From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources . Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire . Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.