Senior Engineering Manager, Entitlements & Spend Platform - San Francisco HQ

Job description

About Orb: We’re a team that cares deeply about the work, the people we do it with, and the customers we do it for. Everyone at Orb has real ownership over their work, direct access to customers, and a voice in how the company grows. We’re building the revenue design platform that helps teams automate billing, evolve pricing, and grow revenue with confidence. Looking ahead, joining forces with Adyen expands what we can build and raises the ceiling on the problems we get to solve for customers. The challenges are uniquely interesting, and you’ll be surrounded by thoughtful, ambitious people who move fast and hold a high bar. For San Francisco Bay Area , New York, and Amsterdam residents, we've built a hybrid work culture where we are in office 3 days/week. For remote roles, we ask you to join us in person 1x per quarter. Our values, customer centricity, minutes matter, run with it, attention to detail, and go further together are at the core of everything we do. ABOUT THE ROLE: As the engineering manager for the Entitlements & Spend Platform team, you'll lead the engineers building the runtime layer between Orb's billing engine and the workflows customers build on top of it: alerting, spend controls, entitlement checks, and usage analytics. This is where billing state becomes something customers can act on in real time: knowing what's been consumed, what's allowed, and what should happen next, both as reactive alerts the moment a limit is crossed and as live, on-demand reads of balance and entitlement state. Because it's computed against Orb's actual pricing, credits, and commits, customers can put it directly in the critical path of their own spend and access decisions. This is a foundational team. You'll set its technical direction, shape its roadmap alongside your product and design partners, and define the interfaces the rest of Orb builds against. The work sits squarely at the intersection of infrastructure and product: real systems engineering where correctness and latency are non-negotiable, paired with a customer-facing surface where API design and getting the primitives right matter just as much. IN THIS ROLE YOU WILL: - Own the success and growth of the engineers on your team — run regular 1:1s, give consistent and actionable feedback, tailor projects to each person's development, and onboard new engineers with the technical and product context they need - Hold the bar on technical decisions, reviewing architecture and design docs and critical code with an eye to long-term maintainability; proactively manage technical debt and keep defect rates low while balancing speed and quality - Advocate for developer experience and a high standard of API design across the team's surface - Drive scoping, costing, and estimation, and own the accuracy of those estimates; set clear expectations, manage cross-functional communication, and escalate risks early so the team delivers on time - Lead high-quality QA, with particular attention to the correctness and completeness this domain demands. Customers trust these numbers - Cultivate a collaborative, inclusive team culture, bringing PM into architectural discussions early so user and business implications surface before code does, and resolving the interpersonal or systemic issues that get in the team's way - Partner closely with Product and Design and contribute directly to product discovery and strategy, making sure engineering insight shapes the roadmap, and that the decisions you advocate for represent the customer's perspective, not just the system's constraints ABOUT YOU: - You have 6+ years of experience in software engineering, with 2+ years as an engineering manager or tech lead manager equivalent - You have a track record of growing engineers and holding a high bar for technical excellence - You're comfortable navigating ambiguity and enjoy establishing a team's foundations: bringing clarity, structure, and execution rigor to a high-leverage, still-forming domain - You have a deep technical understanding of distributed systems, data modeling, and system architecture, ideally with exposure to real-time or low-latency systems - You partner naturally with Product and Design, and you advocate for the customer's perspective, not just the technical constraints of the system Orb’s Tech Stack: At Orb, we believe great engineers can learn any stack, so you do not need experience with these specific tools, and we encourage you to apply regardless. - Frontend: Typescript + React + Tailwind CSS - Backend: Python - Datastores: PostgreSQL + Apache Druid+ Clickhouse - Streaming Platforms: Kafka + Spark Streaming - Cloud Platform: AWS Benefits: - Excellent medical, dental, and vision insurance - One Medical membership - Unlimited PTO plus an additional week off between Christmas and New Year’s - 401k plan - 16-week paid parental leave with equity vesting - Commuter stipend - Catered lunches in the office - Annual learning & development stipend - Meaningful equity in the form of stock options Equal Opportunity Employer We work with each other day in and day out, and strongly believe that building a diverse and inclusive team is key to our long-term goals and success as a company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.