Senior Engineering Manager - Fraud

Job description

Get to Know the Team GrabDefence is in the Integrity Group, building Grab's first B2B enterprise technology business. Through GrabDefence, we are opening up our fraud detection and prevention technology to our partners to help them battle fraud and fortify trust in the digital ecosystem. GrabDefence is Grab's own Fraud detection and prevention technology platform for companies that want to protect themselves from fraudsters and fraudulent transactions. Drawing from Grab's own experience operating in multiple departments across the region and battling multiple fraud attempts, GrabDefence wants to help companies build Trust in their platforms. GrabDefence is consist of product lines such as AML, Chargeback protection, and eKYC solutions to its product portfolio, and all of these cutting-edge solutions based on AI will be launched this year, providing the applicant with a tremendous learning and growth opportunity. This is your opportunity to be part of an exciting new team venturing into a new domain and be involved from strategy to execution. We are looking for driven, like-minded individuals who excel in an environment of rapid experimentation to join us! Get to Know the Role In this role, you will lead the backend engineering team responsible for strengthening and scaling Grab’s trust and fraud-protection capabilities. You will help build and modernize critical services that protect Grab’s users and businesses—including its digital banking operations—as well as external partners from fraud and evolving security threats. You will combine people leadership with strong technical involvement. You will define the technical roadmap, drive architectural direction, lead system-design and code reviews, and work closely with engineers to resolve complex technical and production challenges. When needed, you may contribute directly to selected implementations, prototypes, or critical engineering initiatives. You will bring a strong data-driven mindset to engineering and product decisions. You should be comfortable interpreting operational, product, and fraud-related data; identifying patterns and anomalies; validating assumptions; and using evidence to prioritize investments and measure outcomes. You should have sufficient analytical experience to ask the right questions, evaluate insights critically, and partner effectively with Data Science and Analytics teams. You will be accountable for the reliability, security, scalability, and operational health of the services under your team’s ownership. Working with Product, Business, Data Science, Operations, Risk, and domain specialists, you will translate fraud-protection needs into robust backend capabilities and ensure that solutions deliver meaningful outcomes for internal teams and external partners. You will also support the responsible adoption of AI-assisted engineering practices where they improve development quality, productivity, or operational effectiveness The Critical Tasks You Will Perform Lead one or more backend engineering teams responsible for trust, fraud-prevention, and risk-related services. Translate business and product priorities into actionable technical roadmaps, delivery plans, and measurable engineering outcomes. Lead architecture and system-design reviews, ensuring solutions are scalable, secure, maintainable, resilient, and cost-efficient. Remain directly involved in technical execution by reviewing code, contributing targeted implementations or prototypes, and helping resolve complex production and engineering issues. Guide the uplift and modernization of existing services, addressing architectural limitations, technical debt, scalability constraints, and operational challenges. Improve engineering productivity and software delivery practices through automated testing, CI/CD, and reliable Jenkins build and deployment workflows. Own the operational health of business-critical backend services by strengthening observability, capacity planning, incident response, root-cause analysis, and preventative engineering. Drive the adoption of AI-assisted software-development practices and identify opportunities to apply AI to engineering workflows, platform capabilities, and fraud-prevention initiatives. Evaluate new technologies pragmatically and help teams move successful experiments into secure, maintainable, production-ready solutions. Collaborate with Product, Business, Data Science, Operations, Risk, and domain specialists to translate complex fraud-prevention requirements into reliable backend capabilities. Partner with Grab’s digital banking businesses, internal product teams, regional Trust teams, and external partners to understand their needs and deliver effective technical solutions. Foster a culture of ownership, psychological safety, technical rigor, collaboration, and continuous improvement. Qualifications Requirements Industry Experience: At least 10 years of relevant experience in software engineering and technology, including significant experience in engineering leadership and people management. Proven Leadership at Scale: Extensive experience leading multiple backend teams, Engineering Managers, and senior Individual Contributors. You have a strong record of delivering and operating business-critical platforms at scale. Backend and Distributed Systems Expertise: Strong technical depth in scalable backend services, distributed systems, microservices, APIs, databases, and event-driven architectures. You can guide architectural decisions and modernization efforts across complex, interconnected systems. Platform Modernization: Demonstrated experience uplifting legacy or rapidly developed services into secure, maintainable, and scalable platforms. You can balance immediate operational needs with longer-term architectural improvements while maintaining service continuity. Operational Excellence: Deep knowledge of software development lifecycles, CI/CD, automated testing, observability, capacity planning, and site reliability engineering. You have successfully improved system availability, performance, incident response, and engineering practices across multiple teams. Security and Risk Mindset: Experience building systems that handle sensitive data and business-critical decisions. You understand the importance of security, privacy, auditability, and regulatory considerations when supporting fraud-prevention and financial-services use cases. Fraud and Financial Services Domain: Experience in fraud prevention, risk management, payments, banking, AML, identity verification, or other financial technology domains is highly advantageous. You can work effectively with domain specialists to translate complex risk requirements into reliable technical solutions. Strategic and Cross-Functional Influence: Demonstrated ability to shape technical and product strategy across organizational boundaries. You can partner effectively with Product, Business, Data Science, Operations, Risk, and digital banking stakeholders while communicating complex technical concepts clearly to both technical and non-technical audiences. Talent Developer: A passion for coaching and developing engineering leaders. You have experience managing the performance, growth, and career progression of Engineering Managers, Lead Engineers, and senior technical talent. Customer and Product Mindset: You understand that platform reliability and technical quality directly affect customer outcomes. You use operational data, customer feedback, and business priorities to guide investments and deliver measurable improvements for internal customers and external partners. Adaptability: The ability to thrive in a fast-moving environment and lead teams through technical change, evolving business priorities, service modernization, and organizational growth. Education: A bachelor's or master's degree in Computer Science, Engineering, or a related field—or equivalent practical experience. Desirable Experience Experience in fraud prevention, risk management, digital banking, payments, AML, identity verification, chargeback protection, financial technology, or another highly regulated technology environment is advantageous. Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with Term Life Insurance and comprehensive Medical Insurance. With GrabFlex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges. Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours What We Stand For at Grab We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.