Senior Engineering Manager (hands-on) - Alan Clinic

Job description

## **Health can’t wait**. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the **new standard in prevention insurance.** Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a **global leading company, with a** [**unique culture**](https://alan.com/en/careers). We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. # 🤖 Who we are **Alan Clinic. A health companion and a digital clinic for everyone.** We're a small team within Alan, on a mission to redefine the future of care by **democratizing access to medical expertise**. The Clinic is two crews building one experience: - **Mo.** An intelligent, empathetic, multimodal LLM-based conversational AI assistant able to **prescribe, triage, and proactively follow up** on care. We kicked off in 2023 and launched Mo to all our French members (1M) in Q1 2026, making it the first safe AI health companion live at scale in Europe. - **Clinic Platform.** The medical services behind the conversation: **chat with health practitioners, teleconsultation, and care programs** across primary care, mental health, and physiotherapy. Imagine giving every person in the world **instant, 24/7 access to personalised medical expertise** (through chat, voice, or video) with AI agents working in tandem with real doctors and the health system. That's what we are building 🤖🏥. # 🚀 What you'll build and who you'll work with We're building a medical experience that works reliably, safely, and at scale. An AI agent, and the clinic behind it. You'll lead the engineering team and you'll keep building alongside them. The crews work at the intersection of product engineering, ML engineering, and medical expertise. As their engineering leader, you own: - 💬 **The team behind the most memorable chatting experience.** Hiring, onboarding, honest feedback, and the mix of skills Mo needs as it grows. Talent density is yours to own. - ➕ **The architecture for Mo's next chapters.** More context, new skills, new countries. You guide the calls on our architecture and agentic framework, and you stay close enough to the code to make them well. - 🏥 **The platform that turns conversations into care.** Chat with health practitioners, teleconsultation at national scale, and the tooling doctors and therapists use every day. You drive alignment with the crews and medical teams on the other side, so members get from words to actions. - 🛡️ **Operational excellence.** Mo and teleconsultation are real-time services that have to be live 24/7. Latency, error rates, incident response, and an on-call rotation that doesn't burn people out. If you're excited by the idea of building the future of healthcare, this is the team for you. We're at the start of the journey. If you're curious, [here](https://arxiv.org/abs/2411.12808) is a paper we published recently. # ⚡ Why this role is special - **Dual impact**: Shape both technical excellence and team growth - your engineers become better while building better products - **Leadership growth**: Influence engineering culture, mentor future leaders, and drive technical strategy that shapes the future of healthcare delivery - **Startup speed, Alan's platform.** Mo operates with the focus of a startup, on top of Alan's infrastructure, distribution, and health expertise. Small team, huge reach. - **Stakes that make the work matter.** In medical AI, reliability and safety are the product. Every call you make on quality, architecture, and evaluation is a call about our members' health. # 🔍 What we're looking for We're looking for an engineering leader who gets excited about building state-of-the-art AI systems and applying them to real-world, high-stakes problems in healthcare. ## **Leadership experience** - 3+ years leading engineering teams, with a track record of building high performers. - You partner with other product functions as a true equal: you shape the roadmap, name trade-offs honestly, and help the team commit to what it can actually deliver. ## Technical foundations - Experience establishing engineering excellence standards, with the ability to guide architectural decisions. - First-hand experience shipping AI or LLM products to production is a big plus. - You're excited and eager to keep writing code. You still review it, and you still ship some yourself. - Comfortable with modern development practices and AI-assisted development tools. ## What we value - Curious, self-starting, humble, collaborative, and eager to grow. - You develop people as much as you develop products. - Ex-founders are typically a great fit in our team. ## Mission alignment - Healthcare technology and innovation excite you - You understand that great engineering teams are built on psychological safety and continuous learning But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! # 🎯 Important note: we hire people, not roles. If you're excited about this opportunity but don't check every box, **we'd love to hear from you**. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. **If you identify yourself as a woman**: Did you know that research shows women often apply only when meeting 100% of requirements? **Remember, this is just a guide, not a checklist.** We'll be thrilled to receive your application! 🔖 Check out our [About Alan](https://alan.com/about) and [Career](https://alan.com/careers) pages, as well as our [Medium](https://medium.com/alan), [blog](https://blog.alan.com/) and [Glassdoor page](https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm) for more info.