Senior Engineering Manager -  Practice Management Platform (100% Remote within Spain)

Job description

WELCOME TO THE GOOD SIDE OF TECH 👋 You might have heard about us, but with a different name: Doctoralia. It all started 12 years ago when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and we empowered patients by giving them access to leave and read reviews about their visit. We then provided doctors with the technology to manage bookings easily and save time, so they could devote themselves to what they always wanted: treating patients. And today is the day in which we ask you: wanna join us in the next step of making the healthcare experience more human? DOCPLANNER AT SCALE We are leaders in 13 countries so far, and more than 90 million patients trust us every month. 300k+ specialists believe in us and our product, and so do leading venture capital funds such as Point Nine Capital, Goldman Sachs Asset Management and One Peak Partners. And yet, employing over 2.500 people all over the globe, we managed to keep the startup-mindset we started with over 10 years ago. At Docplanner we are a diverse group of over 300 people working in Engineering, Data, and Product teams. We are responsible for building the product for all locations. Many of us have been here for over 5 years, yet we still welcome each new person with great joy and excitement. We could tell you about us, but we will let our reviews on Glassdoor https://www.glassdoor.es/Overview/Working-at-DocPlanner-EI_IE1071394.11,21.htm?countryRedirect=true speak for themselves. In case you’d like to see how it feels to be 100% yourself at work, here’s a video of us https://bit.ly/3xwnSAk. AND WHY SHOULD YOU JOIN US? Because it feels good to tell your family and your friends how you made the world a little bit better. You go to bed knowing that what you do matters, and that your talents align with your beliefs. We want to make the healthcare experience more human, and that starts with you being you. We believe that taking the diversity of human experience into account makes a better healthcare experience for all . We’re not just different: we embrace diversity. We will encourage you to come to work your whole self, and that includes not coming to the office at all if you prefer not to, as we're 100% remote friendly. THE OPPORTUNITY Spain has tens of thousands of clinics. Most of them run on friction: paper, spreadsheets, disconnected tools that doctors learn to work around rather than with. The ones that have moved to modern software describe it in similar terms: something to tolerate. We're building something different. Clinic Cloud is Docplanner's practice management platform (PMS) for the Spanish market for clinics: a system covering appointments, patient history, billing, prescriptions, and the daily flow of a clinic. We're serving thousands of clinics and growing. Right now, we're in the middle of an exciting and challenging transformation of the product, even rebuilding from scratch core components. It's one of those career-defining moments where the team defines what the product should actually be, not what it ended up being over the years. We're looking for the person who will lead Tech for Spain. THE ROLE Engineering Lead, Spain. You lead the Clinic Cloud Engineering team, partner closely with PMs and Country Manager and hold country-level ownership of what we ship. You report directly to the Global Engineering Director for PMSs. Your leadership shapes whether a clinic runs on time or breaks down at eleven in the morning. This isn't a role where you manage tickets and clear blockers. You set the direction. You decide what quality looks like. You're the person who makes the team better, the product more reliable, and the market more confident that Docplanner delivers the best PMS in the country. WHAT WE'RE LOOKING FOR - You've led product-facing engineering teams before. You understand that software running in healthcare has consequences a support ticket can't capture: a broken flow during appointments isn't a UX issue, it's a doctor who can't see their next patient. - Your strong technical foundations allow you to own architecture and quality calls, and you're grounded enough to make them pragmatically. You build teams that don't need you for every decision, because you've hired well, given context early, and created space for others to lead. - You hold the whole picture at once: the engineers who build it, the PMs who prioritize it, the commercial team who promises it, and the clinic that depends on it. You're comfortable with ambiguity and with iteratively getting to the best product. - You push to understand why before you discuss how. You don't confuse delivery speed with progress. You've been in market-facing engineering roles and you know that trust is built in months and lost in hours. WHY NOW The core components are being rebuilt. The Spain organization is in transition. The team is solid. The product has real traction. The leadership is yours to define. We've opened this role because we want to accelerate, not because something is broken. The foundations are there. The market is real. And if you've ever wanted to lead a country-level product area with real autonomy, real accountability, and a team that's ready for the next chapter, this is it. REQUIREMENTS - 5+ years leading product engineering teams with direct people management: hiring, performance, growth. - Led a team through real product transformation, not just maintenance cycles. - Experience shipping in an environment where uptime and data integrity have real consequences. - Technical background to own architecture and quality calls; grounded enough to make them pragmatically. - Comfortable holding a strategic conversation with the business and a technical one with your engineers on the same day. - Spanish market experience or working in Spanish is a strong plus. - Exposure to healthcare, clinic workflows, or regulated data environments is a plus. - Fluent English and Spanish languages. LET’S TALK MONEY - A salary adequate to your experience and skills. - Flexible remuneration and benefits system via Flexoh https://flexoh.com/, which includes: restaurant card, transportation card, kindergarten, and training tax savings. TRUE FLEXIBILITY AND WORK-LIFE BALANCE - Remote or hybrid work model with our hub in Barcelona. - Flexible working hours (fully flexible, as in most cases you only have to be on a couple of meetings weekly). - Summer intensive schedule during July and August (work 7 hours, finish earlier). - 23 paid holidays, with exchangeable local bank holidays. - Additional paid holiday on your birthday or work anniversary (you choose what you want to celebrate). HEALTH COMES FIRST - Private healthcare plan with Adeslas https://www.segurcaixaadeslas.es/en/particulares for you and subsidized for your family (medical and dental). - Access to hundreds of gyms for a symbolic fee in partnership for you and your family with Andjoy https://www.andjoy.life/en. - Access to iFeel https://ifeelonline.com/, a technological platform for mental wellness offering online psychological support and counseling. KEEP GROWING WITH US - Free English and Spanish classes. We promote and embrace equal opportunities in our hiring process, and also every day at work. When you apply for our roles you receive equal treatment regardless of age, disabilities, gender reassignment, marital or civil partner status, pregnancy or parental status, race, colour, nationality, ethnic or national origin, religion or belief, sex, sexual orientation or any other dimension of human difference. If you require additional support in your recruitment process, we kindly encourage you to let us know. Behind those words you’re reading, there’s a person (hi!) who already helped a candidate by adapting the interviews, and now we’re lucky to have this person with us. So, even if you’ve never asked for it before, may this serve as a sign that, now, you can do so. We can only truly be equal if we adapt to each other. “We believe all humans, in all their beautiful diversity, should have equal rights, dignity and respect. Period.” Mariusz Gralewski, CEO