Senior Engineering Officer

Job description

We're building an AI-first telco for the future—connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology. From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G+, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect. At Singtel, your work creates real impact. You'll solve meaningful challenges, shape critical digital infrastructure and help build secure, resilient and AI-enabled solutions that serve businesses, digital ecosystems and communities across the globe. This is where BIG Possibilities become reality. Whether you're engineering intelligent networks, advancing sovereign AI cloud platforms, strengthening cybersecurity, designing seamless customer experiences or driving sustainable innovation, you'll be part of teams shaping the future of technology. Backed by decades of expertise and driven by a culture of continuous learning and innovation, Singtel offers the scale, opportunities and support to help you grow your career while making a difference where it matters most. How You will Make An Impact: Co-ordinate closely with INOC (Integrated Network Operation Centre) on the timely fault clearing and service restoration of access and transmission equipment in order to meet the SLA (Service Level Agreement). Troubleshoot fault related to access and transmission equipment. Escalation to tier two technical support if need arises. Responsible for the daily schedule preparation and timely execution of the site survey, installation (including patching work) & commissioning, testing, replacement and preventive maintenance of access and transmission equipment to meet customer and operational requirements. Monitor the health and performance of the access and transmission equipment in the network and carry out remedial action accordingly. Provide support for re-routing or diversion activities during cable related service incident. On standby duties and silent hour recall. Work on irregular hours, such as at night and on public holiday, weekends, at very short notice when need arises. Coordinate with planner and contractor on the recovery of transmission equipment including shutting down of non-working equipment. Perform any other duties as assigned by the supervisor. Skills for Success: O Level /A level or ITE in Mechanical Engineering / Electrical engineering or equivalent. Alternatively, the candidate must have minimum three years working experience in the grade of Engineering Officer (Technician) or equivalent experience. Good knowledge on telecommunications engineering and the working concepts of the transmission systems. Experience and knowledge in transmission equipment will be an added advantage, such as SDH, GPON, MD, MSAN, IAD, CE, NGCE, IPMD). Good knowledge on Fiber patching, Testing, troubleshooting, and is able to use OTDR, power Meter, other fiber testing tolls to isolate the fault Good interpersonal and communications skills and the ability to work as a team. Able to work during non-office hours on an occasional basis and be on 24 x 7 hours standby alert for ad-hoc faults. Good analytical troubleshooting skills in the area of technical fault isolation. Are you ready to say hello to BIG Possibilities? Join Singtel to shape what's next and accelerate your career through meaningful work, continuous learning, and real impact.