Senior Engineering Specialist

Job description

At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce. What can you expect as a FedEx team member? Career Mobility and Development : When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs. Total Compensation and Benefits Package : We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being. Equal Opportunities Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity. We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities. Senior Engineering Specialist What Will You Do? As a Network Engineering Specialist, you will play a critical role in ensuring the stability, performance, and evolution of FedEx's APAC network infrastructure. You will be responsible for supporting and enhancing enterprise WAN, Data Center, and Cloud networking environments while driving infrastructure projects, resolving complex technical issues, and contributing to network architecture and automation initiatives. This role is ideal for a self-motivated professional who thrives in a fast-paced environment, takes ownership of outcomes, and enjoys working on large-scale enterprise networks. The position may require participation in shift work, including weekends and public holidays, to support project implementations and critical operations. Key Responsibilities Monitor, maintain, and optimize the health and performance of WAN and Data Center network infrastructure across the APAC region. Design, implement, and support network-related projects, ensuring successful delivery within scope and timelines. Provide Level 2 and Level 3 technical support for network incidents, troubleshooting complex connectivity and performance issues. Manage network changes through established change management processes, ensuring compliance with documentation, audit, and operational requirements. Collaborate with network service providers, internal IT teams, and business stakeholders to resolve issues and deliver infrastructure enhancements. Develop and leverage automation tools and technologies to improve operational efficiency and reduce manual effort. Contribute to network architecture, technology roadmaps, standards, and policies to support business growth and modernization initiatives. Support scheduled maintenance activities, infrastructure upgrades, and project deployments during off-business hours when required. Key Requirements Technical Expertise Bachelor's degree in Computer Science, Information Technology, Information Systems, or equivalent practical experience. Minimum 8 years of experience supporting enterprise network infrastructure, including WAN, Data Center, and Cloud networking environments. Strong expertise in WAN technologies, including IP Routing, VRF, BGP, EIGRP, and 4G/LTE backup solutions. Proven experience in network architecture design, implementation, administration, and documentation. Hands-on experience troubleshooting and resolving complex IP networking issues in large-scale enterprise environments. Strong knowledge and practical experience with Cisco networking technologies and solutions. Experience with SD-WAN and Cisco ACI technologies is highly desirable. Exposure to network automation and scripting using Python, VBA, Perl, C, or similar programming languages is advantageous. Professional Skills Strong analytical and problem-solving capabilities with the ability to work independently. Excellent communication and stakeholder management skills. Proactive mindset with a strong sense of ownership and accountability. Experience managing and delivering infrastructure engineering projects is preferred. Ability to adapt and perform effectively in a dynamic and rapidly changing environment. Certifications & Language Cisco CCNP or CCIE certifications are highly desirable. Strong command of spoken and written English. Proficiency in Mandarin is required to support regional collaboration and stakeholder communication. Job Posting End Date: 2026-06-30