Senior Enterprise Infrastructure Engineer

Excited to grow your career? BBVA is a global company with more than 160 years of history that operates in more than 25 countries where we serve more than 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with profiles as diverse as financiers, legal experts, data scientists, developers, engineers and designers. About the job: Job Summary: The network administrator will be responsible with installing, supporting, and maintaining servers or other computer and telephony systems, and planning for and responding to service outages and other problem with effective resolutions and in a timely manner. The network administrator will work closely with the other Network Administrators, Help Desk Group, IT Development Group, VP Network, IT Manager, Main Office Support Groups, 3rd Party Vendors and end-user to provide support for the Bank and Securities entities, which includes a Trading Floor. Will maintain configuration management and change control of network infrastructure. Other duties include scripting or light programming, project management for systems-related projects, supervising or training computer operators, and being the consultant for computer problems beyond the knowledge of Help Desk Group staff. The Network Administrator must demonstrate a blend of technical skills and responsibility Scope of Responsibility Fiscal Responsibility Makes recommendations concerning specification, purchasing, training and deployment of network, telecommunications and business hardware, software and services. Employee Interaction Interacts with other Network Administrators, Help Desk Group, IT Development Group, VP Network, IT Manager, Main Office Support Groups, 3rd Party Vendors and end-user to meet the network WAN /LAN and applications and communication requirements for BBVA NY. Policy and Procedure Interpretation Maintains confidentiality of workplace information according to the policies and procedures of BBVA NY. Operates within the guidelines established by BBVA NY policies and procedures. Participates in the development of IT policies and procedures manual, Disaster Recovery manual as well as all other necessary departmental required documentation. Internal Clients/ Contacts Interacts with employees, programmers and consultants as needed to respond to the requirements for access to network resources. Requires the ability to work independently and with team members to coordinate tasks and resolve anomalies. External Clients/ Contacts Interacts with other IT professionals in related organizations dealing with hardware, software, networking, and telecommunications technologies as needed to facilitate network communications between BBVA NY and those organizations. Interacts with vendor technical support personnel to resolve technical issues related to vendor hardware and software. Physical Demands This position is fast paced and requires the ability to deal with stress. Requires lifting and transporting of moderately heavy objects, such as computers and peripherals up to approximately 50 lbs, general mobility around an office and clinical environment required, also requires varied amounts of time standing, walking, bending, reaching, climbing and extensive sitting; dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components for extended periods of time. Ability to occasional inspect cables in floors and ceilings. Work Environment ·General office environment, ·Computer servers and electrical equipment facilities Responsibilities & Duties Insuring that the network infrastructure is up and running. Responsibility for maintaining Protection and Security: Permissions (Share, Folder, File, etc) Open Ports Accounts (Domain, Local, Appliances, Services and Applications) Antivirus Antispam Anti-Adware Anti-Malware Backups of Data and Voice (System State, Docs, SQL, Shadow Copy, Replication, etc) Applying operating system updates, patches, service packs, and configuration changes. Setting Audit logs Producing reports for Department, Data Security & Audit review Analyzing system logs and identifying potential issues with computer systems. Introducing and integrating new technologies into existing data center environments. Performing routine audits of systems and software. Installing and configuring new hardware and software. Adding, removing, or updating user account information, resetting passwords, etc. Answering technical queries. Responsibility for documenting the configuration of the system. Troubleshooting any reported problems. System performance tuning. Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts. Develop, implement and maintain policies, procedures, and associated training plans for network administration, usage, and disaster recovery. Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry. Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes Configuration management and change control of network infrastructure including routers, Catalyst switches, Packet Shapers, Firewallsand IDS/IPS.. Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information. Monitor and test network performance and provide network performance statistics and reports. QUALIFICATIONS EXPERIENCE A minimum of 10 years hand-on Network administration experience as described above. Knowledge of telephony systems including Cisco UCS (CallManager) and IPC Unigy PBX and telephone devices a Plus. Proven experience and success with LAN and WAN implementation and management. Strong technical knowledge of current network hardware, protocols, and Internet standards. Proven experience with network capacity planning, network security principles and general network management best practices. Excellent troubleshooting experience Bachelor’s Degree or equivalent is required; preferred certification MCSE. SKILLS/ABILITIES Strong experience and knowledge of Microsoft Operating Systems, applications and services (Server, Workstation, SQL, Active Directory, DNS, DHCP, etc), Cisco IOS along with networking technology and practices. Must be detail-oriented, flexible, have the ability to adjust and respond to crises, and provide technical expertise for the administration and maintenance of Network infrastructure Systems. Proven technical and project completion skills in addition to the ability to communicate to technical and non-te·chnical users. Demonstrate skill in meeting deadlines within specified time frame. Working technical knowledge of network, PC, and platform operating systems. Strong technical knowledge of current network hardware, protocols, and standards, including Cisco routers, Catalyst switches, ASA VPN appliances, Palo Alto Firewalls and IDS/IPS services. Develop, implement and maintain policies, procedures, and associated training plans and diagrams for network administration, usage, and disaster recovery. Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry. Configuration management and change control of network infrastructure. Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information. Monitor and test network performance and provide network performance statistics and reports. Oversee new and existing equipment, hardware, and software upgrades. Hands-on software and hardware troubleshooting experience. Strong interpersonal and oral communication skills. Adept at reading, writing, and interpreting technical documentation and procedure manuals. Highly self motivated and directed. Keen attention to detail. Proven analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Strong customer service orientation. Great working in a team-oriented, collaborative environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. With respect to this position in our New York Office, the expected base salary ranges from $180,000 to $195,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus. *Employment eligibility to work with BBVA in the U.S. is required as the company will not pursue visa sponsorship for these positions Legal requirements It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus. Pay Transparency Policy Statement The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information (41 C.F.R. 60-1.35 (c)). Individuals with Disabilities BBVA USA, BBVA Securities Inc., and BBVA S.A. New York Branch invite all interested and qualified applicants to apply for employment opportunities. If you are a U.S.-based job seeker with a disability who is unable to use our online tools to search and apply for jobs, please contact us by emailing: or by calling toll-free (in the U.S.) 1-844-664-9275. Please indicate the specific type of assistance needed*. *The disability access telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related or technical issues, will not receive a response. EEO Statement BBVA USA, BBVA Securities Inc., and BBVA S.A. New York Branch have a firm and unwavering policy to provide equal employment opportunity without regard to age, citizenship, color, disability, ethnic origin, gender, gender identity and expression, marital status, nationality, national origin, race, religion, sexual orientation, genetic predisposition, protected veteran status, or any other status or classification protected by federal, state or local law. This policy includes all job groups, classifications and organizational units. With regard to employment, this policy extends to applicants and covers our recruiting, hiring, promotion, transfer, demotion, discipline, termination, benefits, compensation and training practices as well as social and recreational activities. View the " EEO is the Law " & " View the EEO is the Law Supplement Poster " poster. BBVA USA, BBVA Securities, Inc., and BBVA NY are equal opportunity and affirmative action employer.