Senior Event Operations Manager

Job description

ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ Docker’s event portfolio - flagship conferences, developer roadshows, digital events, and community activations - is how Docker shows up in the world and turns developer enthusiasm into enterprise pipeline. As the portfolio grows, operational excellence is what lets it scale without added risk or complexity. As a Senior Event Operations Manager, you will own the operational execution of that portfolio. Working closely with Docker's Director of Events, you coordinate planning timelines, manage vendors and logistics, own budgets and the event tech stack, and build the repeatable playbooks that keep programs running smoothly and consistently across the year. This role is ideal for someone who enjoys building systems, bringing structure to fast-moving projects, and delivering high-quality experiences at scale. You will report to the Director of Events within Marketing and partner daily with Product Marketing, Developer Relations, Field Marketing, and Sales. Please note: for this role, you must have the ability to travel 35% of the time across North America, along with international travel as-needed. WHAT SUCCESS LOOKS LIKE Success in this role is operational: events are delivered smoothly and consistently across the portfolio, teams have clear planning processes and execution frameworks to work from, and operational risks are identified early and resolved quickly. Above all, programs are able to grow and scale without increasing complexity, because the systems, playbooks, and budgets you build absorb that growth. RESPONSIBILITIES - Own operational execution across the event portfolio - major conferences, developer roadshows, digital events, and community activations - managing timelines, project plans, and execution milestones across multiple concurrent events, and keeping them on schedule, on budget, and aligned to internal goals. - Maintain a master event calendar that coordinates timing, resourcing, and dependencies across programs. - Manage event registration, attendee experience, and lead capture and badging across the portfolio. - Build scalable event operations: repeatable planning templates, run-of-show frameworks, and operational playbooks, continuously simplifying and improving execution over time. - Own the event technology stack (registration, mobile apps, lead retrieval) and ensure data flows cleanly into marketing and sales systems. - Manage vendors and logistics: agencies, venues, production vendors, and internal teams, including contract execution, budget tracking, shipping, production schedules, and onsite readiness. - Own end-to-end event budgets, including purchase orders, invoicing, and post-event reconciliation. - Partner cross-functionally with Marketing, Product Marketing, Developer Relations, Field Marketing, and Sales, translating program goals into clear operational plans. - Operationalize developer-focused programs - roadshows, community activations, and flagship conference experiences - and build frameworks that let them expand to additional markets over time. - Track event KPIs and pipeline/ROI, run post-event debriefs, and lead reconciliation and timely handoff to sales. - Provide operational and logistics support to Field Marketing across regional events, roadshows, and third-party/sponsored events, including sponsorship deliverables, booth and presence logistics, and lead retrieval. REQUIRED CANDIDATE QUALIFICATIONS - 6+ years in full-time, professional event management, event operations, and/or experiential program management. - Strong project management skills, with a track record coordinating complex programs across multiple stakeholders and concurrent events without losing attention to detail. - Must have the ability to travel 35% of the time across North America, with potential for international travel - Hands-on vendor, agency, and production-partner management, including contracts, budgets, and performance. - Comfortable using AI to scale repeatable processes without sacrificing quality. - Demonstrated professional experience with event and marketing tech (registration platforms, lead retrieval, mobile apps) and how event data flows into Salesforce and Marketo and lead management workflows. - Experience building operational frameworks or playbooks that let event programs scale. - Developer, technical, or enterprise event experience is highly preferred; background in SaaS, developer platforms, cloud, or technology companies is an advantage. - Comfort working in fast-moving environments where priorities can evolve. WHAT TO EXPECT FIRST 30 DAYS - Immerse in Docker’s event portfolio, the master calendar, the event tech stack, and current vendor and agency relationships. - Audit live programs and operational processes; identify where timelines, budgets, and handoffs carry the most risk. - Build working relationships with the Director of Events, Field Marketing, Product Marketing, Developer Relations, and Sales. - Take ownership of operational execution for the next event on the calendar. FIRST 90 DAYS - Stand up or refine repeatable planning templates, run-of-show frameworks, and operational playbooks across the portfolio. - Establish a master event calendar that coordinates timing, resourcing, and dependencies. - Deliver a flagship event or roadshow end to end, on schedule and on budget, with clean lead capture and sales handoff. - Establish a post-event debrief and KPI/ROI reporting cadence that informs future planning and investment. ONE-YEAR OUTLOOK - Run an event operations function that scales with the portfolio without adding risk or complexity. - Own end-to-end budgets and vendor relationships with reliable reconciliation and reporting. - Expand developer-focused programs to additional markets on repeatable frameworks. - Be the operational backbone the events and field marketing teams rely on for consistent, high-quality execution. Docker does not offer visa sponsorship for this role. Compensation & Equity United States: $102.2K – $146K + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE