Senior Forward Deployment Engineer

Job description

**About the Role** As a **Forward Deployed Engineer (FDE)** at **Clutch**, you’ll operate at the frontlines of AI innovation and financial services—delivering solutions that matter, fast. You’ll be responsible for crafting the technical foundation for our latest and newest product offerings, working directly with clients to refine and improve our solutions. This is not a support or an implementation engineering role. It’s a **high-visibility, high-ownership position** designed for builders who want to solve real customer problems, move fast, and shape the future of our product and company. **About the Team** At Clutch, we work alongside the Credit Units to develop customized solutions that solve their most critical business challenges. The **Forward Deployed Engineering** team plays a key role in driving client success by ensuring our products are deployed, configured, and optimized for each CUs unique environment. We are looking for highly skilled engineers who enjoy engaging with clients, solving complex problems, and being instrumental in bringing innovative solutions to life. We collaborate with cross-functional teams to ensure our products are not only technically sound but also aligned with client goals and expectations. **What You’ll Do** **Within 3 months, you will:** - Ramp up on Clutch’s products, processes, deployment playbooks and customer base. - Develop a deep understanding of our clients’ infrastructure, business objectives, and technical needs. - Begin deploying and customizing solutions with internal and external partners. **Within 6 months, you will:** - Independently lead deployments and integrations. - Troubleshoot and support production environments. - Become a trusted technical advisor to customers and key stakeholders. **Within 9 months, you will:** - Own large-scale deployments and complex rollouts ensuring alignment with client goals and successful delivery. - Provide structured feedback to the product and engineering teams based on customer interactions and needs. - Drive improvements to deployment processes for scalability and client satisfaction **What You’ll Bring** - 7+ years of software engineering, with strong command of TypeScript across the full stack (Node.js backend, React frontend). - Uses AI tooling natively as part of your engineering workflow. - Experience working with cloud platforms such as **AWS**, **Azure**, or **Google Cloud**. - Ability and interest to travel up to 50%, as needed to client sites, but flexible based on personal preferences. - Strong problem-solving skills and the ability to navigate production systems - Solid understanding of deployment, integration, and troubleshooting in production environments. - Excellent communication skills with both technical and non-technical audiences. - Bias for action and a client-first mindset. *Please note that this role may evolve as our business needs change, so we appreciate your flexibility and adaptability.* **What’s In It For You?** - **Remote Flexibility:** Enjoy the freedom of remote work from anywhere, balancing life and career seamlessly. - **Unforgettable Off-Sites:** Twice a year, bond with colleagues in exciting destinations, fostering teamwork and fresh ideas. - **Paid Time Off:** Enjoy flexible PTO days yearly for relaxation and rejuvenation. - **Stock Options:** Joining us means having a stake in our success, so you'll receive stock options as part of your compensation package. - **Home Office Setup:** Create your ideal workspace with a dedicated budget for home office essentials. - **Work Trip Budget:** Grow personally and professionally with a budget for work-related trips and co-working. - **Health Coverage:** Prioritize your well-being with comprehensive health and dental insurance plans. **About Us** **Clutch** is a revolutionary vertical SaaS company, proudly backed by Andreessen Horowitz (A16z), aimed at revolutionizing the way Credit Unions engage and change the lives of their members. As a champion of financial well-being, we address the urgent need for affordable lending solutions in an era where the average American grapples with over $155,000 in household debt. Unlike traditional financial institutions, Clutch develops software to turn Credit Unions into FinTech lenders and leverage their balance sheets to responsibly lend to over 130M Americans. Our mission extends beyond mere financial transactions; we strive to fundamentally enhance the way credit unions interact with their members. By integrating cutting-edge technologies and user-centric designs, we help credit unions provide seamless digital experiences that are on par with leading tech companies. This approach not only preserves but revitalizes the longstanding tradition of community and member-focused service inherent to credit unions. Clutch is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. *Our organization participates in E-Verify. Click*[*here*](https://www.e-verify.gov/about-e-verify/what-is-e-verify)*to learn about E-Verify.* **A Note About AI at Clutch** We love AI. We use it often and encourage our team to creatively and effectively leverage AI tools in their work. If you join Clutch, we hope you'll bring the same enthusiasm for exploring how AI can amplify impact, productivity, and innovation. That said, during the interview process, **we want to hear** ***your*** **thoughts**. Please approach interviews without the use of AI tools—our goal is to get to know how *you* think, solve problems, and communicate. Once you're in the seat, bring on the prompts!