Senior Fraud and Authentication Consultant

Job description

Accountabilities Serve as a trusted advisor to strategic enterprise customers, providing technical and business guidance throughout discovery, implementation, optimization, and ongoing value realization. Lead complex client engagements by assessing business and technical needs, defining appropriate solutions, and driving successful outcomes. Conduct customer workshops, technical assessments, executive briefings, and consultations focused on authentication, fraud prevention, identity, and voice biometrics. Analyze customer processes and operating models to identify opportunities for improved efficiency, risk mitigation, and security. Guide customer teams through complex integrations, technical challenges, change management, and solution adoption. Collaborate closely with Product, Engineering, Customer Success, and Sales teams to align solutions with customer objectives and deliver a seamless experience. Build strong relationships with technical leaders, executives, and other key stakeholders while communicating complex concepts and business value clearly. Develop and maintain thought leadership materials, including white papers, case studies, best practices, and reusable consulting resources. Share customer insights and engagement learnings internally to influence product development, solution strategy, and consulting practices. Mentor colleagues and contribute to a culture of continuous learning, knowledge sharing, and consulting excellence. Stay current with emerging developments in AI, fraud, authentication, cybersecurity, voice technologies, and enterprise risk management. Requirements 7+ years of experience in consulting, technical account management, solution delivery, or other customer-facing technical roles within SaaS, cloud, security, fintech, or related technology environments. Demonstrated ability to lead complex enterprise engagements and solve challenging business and technical problems. Strong expertise in enterprise architecture, authentication, fraud risk, identity, or voice-driven technologies. Experience working with enterprise customers and navigating complex technical, operational, and business requirements. Exceptional client relationship management skills, with the ability to establish trust and credibility quickly. Comfortable presenting complex concepts, recommendations, and business value to C-level executives and technical stakeholders. Strong understanding of how people, processes, and technology interact to drive business outcomes. Highly AI-fluent, resourceful, proactive, and comfortable using emerging technologies to improve problem-solving and customer outcomes. Excellent written, verbal, presentation, and communication skills. Strong analytical and case-analysis capabilities, with the ability to identify root causes, evaluate options, and develop practical recommendations. Resilient and adaptable when working through ambiguity, changing priorities, and complex customer challenges. Strong ownership mentality, reliability, and commitment to delivering high-quality outcomes. Preferred experience with contact center technologies, voice biometrics, or security solution integrations. Preferred background in management consulting or high-growth technology environments. Technical certifications in areas such as AWS, security, or networking, or an advanced degree, are advantageous. Experience producing thought leadership content such as white papers, case studies, or best-practice documentation is a plus. Benefits Base salary range of $109,000–$131,000 USD. Eligibility for additional compensation through an annual discretionary bonus and/or commission payments, as applicable. Equity opportunities for all employees. Unlimited paid time off. Company-wide rest days and paid company holidays. Comprehensive health and welfare plans, including an employer-paid employee-only health plan. Employer contributions to a Health Savings Account. Affordable dental and vision coverage for employees and their families. Employer-provided life and disability insurance, with additional supplemental options. Paid parental leave for all parents, including birth, adoptive, and foster parents. One year of diaper delivery for eligible new parents. Identity protection services. Recurring monthly phone and internet allowance. One-time home office allowance. Remote-first work environment. Annual professional development and learning benefit. Choice of an Apple MacBook Pro. Retirement plan with a competitive 401(k) match. Wellness program, Employee Assistance Program, and 24/7 telemedicine access. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Fraud and Authentication Consultant based in United States. This role offers the opportunity to advise sophisticated enterprise customers on fraud prevention, authentication, and identity trust.You will serve as a strategic and technical partner throughout the full solution lifecycle, from discovery and implementation through optimization and value realization.The role combines consulting, enterprise technology, risk management, and customer engagement to solve complex business challenges.You will lead workshops, technical assessments, executive briefings, and transformation initiatives for security-conscious organizations.Working closely with Product, Engineering, Customer Success, and Sales, you will help customers adopt solutions that strengthen security and operational efficiency.You will also contribute to thought leadership, best practices, and the evolution of consulting capabilities in a rapidly changing technology landscape.This is an opportunity to make a visible impact while working at the intersection of authentication, fraud prevention, AI, and enterprise security.