Senior Functional Solution Architect – SaaS Implementation
bluecrux
Aalst, Vlaams Gewest, Belgium · Aalst · Belgium
Posted Aug 14, 2026
- Full-time
- Hybrid
- Binocs
- experienced
bluecrux
Aalst, Vlaams Gewest, Belgium · Aalst · Belgium
Posted Aug 14, 2026
As a Senior Functional Solution Architect – SaaS Implementation, you'll ensure that our technical solutions align with customer needs while driving continuous improvement within the product and internal processes.
This is a hands-on functional SaaS role focused on complex implementation solution design, configuration quality, troubleshooting and reusable standards. It is not a cloud-infrastructure, software-development or pure pre-sales position. The responsibilities are split into customer-focused and internal/product-focused areas.
Customer-focused responsibilities:
Expert problem-solving: Solve complex challenges during client implementations, ensuring solutions are effective and user-friendly.
Technical solution alignment: Ensure customer requirements are met through tailored configurations and quality assurance.
Consultant support & escalation handling: Provide expert guidance to consultants, stepping in for complex scenarios and project escalations.
Communication & documentation: Engage with clients when needed, communicate technical concepts clearly, and document new approaches for team training.
Internal & Product-Focused Responsibilities:
Continuous improvement & training: Identify process enhancements, including opportunities to leverage AI, and train consultants to improve their skills.
Product insights & strategy: Share customer feedback with internal teams, explore how AI and emerging technologies can support scalable solutions, and contribute to product development by identifying trends and shaping future product directions.
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Above all, we believe in your competencies to shape this role to your fit, and we'll facilitate your growth in this role. This base relevant background will enhance your onboarding:
Educational background: You hold a master's degree in engineering, such as civil engineering, computer science engineering, electrical engineering, or similar.
Extensive experience: Minimum of 3 years of experience in implementing complex SaaS systems. You’ve seen the pitfalls and various challenges that can arise in large-scale SaaS implementation projects.
Expert reasoning and decision-making: You are able to reason under ambiguity, weigh customer needs against standards and scalability, identify solution-fit risks, and make sound decisions on when to proceed, adapt, or escalate.
Problem-solving ability: You own end-to-end solution design for complex cases, perform quality reviews, and safeguard alignment with standards, product direction, and long-term customer success.
Technical comfort: You should be comfortable with the technical configuration of IT systems and SaaS in particular and have a good understanding of how they work. Familiarity with SQL is a plus.
You are experienced in functional analysis: You are experienced in functional analysis and can translate business concepts into technical requirements, and document solutions clearly and consistently.
Content-driven and hands-on: You are content-driven and have a desire to be hands-on with software systems. You thrive on diving into the details and are eager to understand the ins and outs of the software you're working with.
Communication skills: Excellent communication and interpersonal skills are essential. You will need to articulate complex technical solutions in a way that both team members and clients can understand.
Nice to have extras:
Project Management skills: Proven track record in successfully managing and completing large implementation projects.
Proven experience in product enhancement on a SaaS product.
Knowledge of supply chain processes.
Experience in the life-sciences and pharmaceutical industry.
Team Leadership: Experience in leading or coaching teams is a plus, as this role serves as the next step for experienced implementation consultants. You will be guiding and teaching others while still solving challenging problems yourself.
Match with the team:
You feel connected with and are ready to represent our company values: dig deep, own it, come together, move fast and be kind!
You show a willingness to work in a hybrid working model as you are working with a local and global team.
You have a valid driver’s license or will obtain this in the next 6 months.
The chance to shape the future of a product that is already used by large international clients.
For a great work-life balance, we offer a 50% hybrid working model and flexible working hours.
A dynamic team environment: Join a team that passionately lives Bluecrux's values every day. Experience a supportive, motivated work culture.
Growth and development: Take initiative and grow with us. We provide ample opportunities to enhance both your personal and professional skills while encouraging you to be your authentic self.
Career advancement: Thrive in a workplace that offers numerous growth opportunities. We prioritize your personal and professional development and ensure there's always room for innovation and individuality.
Inclusive and friendly culture: We value each team member's contributions and recognize you by your first name. Our culture breaks down barriers and focuses on your unique talents.
Engaging team activities: Enjoy a variety of team events, including annual Bluecrux weekends, monthly Last Friday gatherings with drinks, team-building exercises, and other fun activities.
A competitive salary package: Enjoy benefits such as a competitive salary including a bonus and an electric company car with convenient charging options.
At Bluecrux, we transform supply chains into smart, efficient value chains through a blend of expert consulting and cutting-edge technology. We collaborate closely with industry leaders like Johnson & Johnson, GSK, Bridgestone, AkzoNobel, Beiersdorf, Oatly, and many more – creating partnerships that drive meaningful impact. With a global presence in Europe, the US and APAC, we're committed to shaping the future of value chains, one success story at a time.
Binocs is the global #1 SaaS solution for scheduling and planning in Quality laboratories and CGT production. Featuring AI-enabled scheduling, scenario-based capacity planning, demand and operations management, intelligent sample campaigning, and advanced performance management, Binocs offers the end-to-end visibility and control that will bring your operational optimization to the Cutting X.